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Salesforce Certified-Strategy-Designer Exam With Confidence Using Practice Dumps

Exam Code:
Certified-Strategy-Designer
Exam Name:
Salesforce Certified Strategy Designer Exam(SU24)
Certification:
Salesforce Strategy Designer
Vendor:
Salesforce
Questions:
150
Last Updated:
Jan 24, 2025
Exam Status:
Stable
Salesforce Certified-Strategy-Designer

Certified-Strategy-Designer: Salesforce Strategy Designer Exam 2024 Study Guide Pdf and Test Engine

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Salesforce Certified Strategy Designer Exam(SU24) Questions and Answers

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Question 1

The design team at Cloud Kicks has created a vision for a new virtual try on tool for its

products, which would apply to multiple product lines, brands, and regions.

Which roadmap should the strategy designer create to communicate the planned releases of

multiple products in a single view?

Options:

A.

Portfolio roadmap

B.

Strategy roadmap

C.

Product roadmap

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Question 2

Cloud Kicks (CK) has a large number of customer support requests. CX as identified a need

for updated documentation as part of a new customer service design, making self-service available

within the experience

What should be used to measure ongoing success?

Options:

A.

Decreased number of customer cases

B.

Increased number of Knowledge articles

C.

Decreased bounce rate on document on pages

Question 3

A strategy designer at Cloud Kicks conducted a series of interviews with business stakeholders and customers to gain insights into existing customer support operations and wrote the design challenge statement.

Which option reflects the format of the design challenge statement"?

Options:

A.

As a user, I want to see trending support resources upon the first login to customer support so I can save my time.

B.

Unify platforms and centralize support operations to save customers time and reduce business costs.

C.

How might we save our existing customers time by preemptively serving the info they need to deflect the customer support calls.

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