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Salesforce Certified-Strategy-Designer Exam With Confidence Using Practice Dumps

Exam Code:
Certified-Strategy-Designer
Exam Name:
Salesforce Certified Platform Strategy Designer (Plat-UX-102)
Certification:
Salesforce Strategy Designer
Vendor:
Salesforce
Questions:
150
Last Updated:
Dec 4, 2025
Exam Status:
Stable
Salesforce Certified-Strategy-Designer

Certified-Strategy-Designer: Salesforce Strategy Designer Exam 2025 Study Guide Pdf and Test Engine

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Salesforce Certified Platform Strategy Designer (Plat-UX-102) Questions and Answers

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Question 1

A strategy designer is facilitating a critique on a concept for their company’s new loyalty program, and they're getting a lot of subjective feedback

representing personal opinions.

What is the most common reason for this, assuming good intent from all participants?

Options:

A.

The critique does not have the night participants in the room; there are too many dominant personalities.

B.

The non-designers do not have the skills needed to give effective critique on design work.

C.

The designer has not properly defined the guidelines for the critique session.

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Question 2

A global retailer has received customer complaints because items that are advertised sell out too

quickly. There is a disconnect between marketing and fulfilment teams and their systems.

Which tool should the strategy designer use to identify the root causes, dependencies, and

opportunities for improvement?

Options:

A.

Service blueprint

B.

Journey map

C.

Stakeholder interviews

Question 3

The strategy designer is creating a new loyalty program for Cloud Kicks and wants to map the key people who may influence or be impacted by the program.

Which mapping process should the designer use to achieve this goal?

Options:

A.

Journey Mapping

B.

Service Mapping

C.

Ecosystem Mapping

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