You have assigned a business role to an end user who has been granted access to only one specific application. While you have a day off, it turns out that the app doesn’t show up on the user’s launchpad. What can the user do?
Use the search function to find the app.
Assign a launchpad space to the business role.
Create a page and assign it to the launchpad space.
Assign a different business role that provides access.
The SAP Fiori Launchpad is the primary interface for end users in SAP S/4HANA Cloud Public Edition, providing access to applications based on assigned business roles. If an application does not appear on the user’s launchpad, the issue is often related to visibility or navigation rather than role assignment, especially since the user has already been granted access to the specific application.
Option A: Use the search function to find the app.Correct. The SAP Fiori Launchpad includes a search function that allows users to locate applications, even if they are not immediately visible on their launchpad. According to theSAP S/4HANA Cloud Public Edition User Guide(SAP Help Portal), “The search bar in the SAP Fiori Launchpad enables users to quickly find applications, tiles, or content by entering keywords, even if the application is not pinned to the user’s homepage.” This is a practical solution for end users to access their assigned applications without requiring administrative intervention.
Option B: Assign a launchpad space to the business role.Incorrect. Assigning a launchpad space to a business role is an administrative task typically performed by a system administrator, not an end user. TheSAP Fiori Launchpad Configuration Guidestates, “Launchpad spaces are configured by administrators to organize applications for business roles.” End users lack the permissions to perform this action.
Option C: Create a page and assign it to the launchpad space.Incorrect. Creating a page and assigning it to a launchpad space is also an administrative task. TheSAP Fiori Launchpad Administration Guidenotes, “Pages within launchpad spaces are created and managed by administrators to customize the user experience.” This is not something an end user can do.
Option D: Assign a different business role that provides access.Incorrect. Assigning a different business role requires administrative privileges, as outlined in theSAP S/4HANA Cloud Security Guide: “Business role assignments are managed by administrators through the Maintain Business Roles app.” The end user cannot perform this action, and it’s unnecessary since the question confirms the user already has access to the application.
Extract from Official Documentation:
SAP Help Portal – SAP Fiori Launchpad User Guide( ): “Users can utilize the search functionality in the SAP Fiori Launchpad to locate applications or content that may not be immediately visible on their personalized launchpad. This feature enhances user productivity by providing quick access to authorized applications.”
SAP S/4HANA Cloud Implementation Guide: “The SAP Fiori Launchpad is designed to provide intuitive navigation, with a search bar that allows users to find applications assigned to their business roles without requiring additional configuration.”
Additional Context:
The issue described in the question likely stems from the application tile not being pinned to the user’s launchpad or being part of a less visible launchpad space. The search function is the most accessible and user-friendly solution, aligning with SAP’s focus on user empowerment in the Fiori Launchpad.
What accelerator can help you document the configuration definition in the Explore phase?
Data definition template
Test plan template
Change request template
Backlog template
In the Explore phase of the SAP Activate methodology, documenting the configuration definition is essential to capture requirements and gaps identified during Fit-to-Standard workshops. An accelerator is needed to structure this documentation effectively.
Option A: Data definition templateIncorrect. Data definition templates are used for data migration planning, typically in the Realize phase. TheSAP S/4HANA Cloud Migration Guidestates, “Data definition templates support data migration tasks, not configuration documentation in the Explore phase.”
Option B: Test plan templateIncorrect. Test plan templates are used in the Realize phase for testing activities, not for configuration documentation. TheSAP S/4HANA Cloud Testing Guidenotes, “Test plan templates are for organizing test cases, not documenting configuration definitions.”
Option C: Change request templateIncorrect. Change request templates manage changes to the system, typically post-Explore. TheSAP S/4HANA Cloud Implementation Guideclarifies, “Change request templates are used for managing system changes, not for capturing configuration definitions in the Explore phase.”
Option D: Backlog templateCorrect. The backlog template is an accelerator used to document configuration definitions, including gaps and delta requirements, during the Explore phase. TheSAP Activate Methodology Guideexplains, “The backlog template is a key accelerator in the Explore phase, used to document configuration definitions and delta requirements identified during Fit-to-Standard workshops, forming the basis for Realize phase activities.”
Extract from Official Documentation:
SAP Activate Methodology Guide(SAP Community, ): “In the Explore phase, the backlog template serves as an accelerator to document configuration definitions, capturing requirements and gaps from Fit-to-Standard workshops for subsequent configuration.”
SAP S/4HANA Cloud Implementation Guide(SAP Help Portal, ): “Thebacklog template is used during the Explore phase to document configuration definitions, including delta requirements, ensuring a structured transition to the Realize phase.”
Additional Context:
The backlog template is a critical tool in SAP Cloud ALM, enabling teams to organize and prioritize configuration tasks identified during Fit-to-Standard workshops. Its use aligns with the agile nature of SAP Activate, ensuring traceability and clarity as the project moves into configuration and development phases.
What can you do with the SAP for Me mobile app? Note: There are 2 correct answers to this question.
Get full transparency into your SAP product portfolio
Download learning content from SAP Learning Hub
Interact with SAP easily
Access the SAP ONE Support Launchpad
The SAP for Me mobile app is a customer portal that provides access to SAP products, services, and support resources, enhancing user interaction and transparency.
Option A: Get full transparency into your SAP product portfolioCorrect. SAP for Me provides a comprehensive view of a customer’s SAP product portfolio, including licenses, subscriptions, and system details. TheSAP for Me User Guidestates, “SAP for Me offers full transparency into your SAP product portfolio, enabling you to monitor usage, licenses, and system status.”
Option B: Download learning content from SAP Learning HubIncorrect. The SAP Learning Hub provides learning content, but downloading it is not a feature of the SAP for Me mobile app. TheSAP Learning Hub Guidenotes, “Learning content is accessed and downloaded directly through the SAP Learning Hub platform.”
Option C: Interact with SAP easilyCorrect. SAP for Me is designed to simplify customer interactions with SAP, including support, updates, and account management. TheSAP for Me User Guideexplains, “The SAP for Me mobile app enables easy interaction with SAP services, providing a user-friendly interface for support and portfolio management.”
Option D: Access the SAP ONE Support LaunchpadIncorrect. The SAP ONE Support Launchpad is a separate portal for support services, notdirectly accessible via the SAP for Me mobile app. TheSAP Support Guideclarifies, “The SAP ONE Support Launchpad is accessed through a dedicated web interface, not the SAP for Me app.”
Extract from Official Documentation:
SAP for Me User Guide( ): “SAP for Me provides customers with full transparency into their SAP product portfolio and a seamless way to interact with SAP services, including support, system monitoring, and account management.”
SAP S/4HANA Cloud Implementation Guide: “SAP for Me is a key tool for customers to manage their SAP relationship, offering portfolio insights and easy access to SAP resources.”
Additional Context:
SAP for Me enhances customer engagement by consolidating critical information and interactions into a single mobile app, aligning with SAP’s focus on user-centric solutions.
Which of the following is the customer's responsibility in both on-premise and private cloud scenarios?
Middleware
Operating system
Servers
Database
In SAP S/4HANA on-premise and Private Cloud scenarios, the customer assumes certain responsibilities for system management, distinct from the fully managed SAP S/4HANA Cloud Public Edition. Identifying the correct responsibility is key to understanding deployment models.
Option A: MiddlewareCorrect. In both on-premise and Private Cloud scenarios, customers are responsible for managing middleware, such as integration platforms or custom interfaces. TheSAP S/4HANA Deployment Guidestates, “In on-premise and SAP S/4HANA Cloud Private Edition deployments, customers are responsible for managing middleware, including integration and connectivity solutions.”
Option B: Operating systemIncorrect. In Private Cloud, SAP manages the operating system, while in on-premise, customers manage it. TheSAP S/4HANA Cloud Implementation Guidenotes, “Operating system management is handled by SAP in Private Cloud, but by customers in on-premise, making it inconsistent across both scenarios.”
Option C: ServersIncorrect. Servers are managed by SAP in Private Cloud, but by customers in on-premise. TheSAP S/4HANA Deployment Guideclarifies, “Server management is a customer responsibility in on-premise but handled by SAP in Private Cloud, not a consistent responsibility.”
Option D: DatabaseIncorrect. Database management varies, with SAP handling it in Private Cloud and customers in on-premise. TheSAP S/4HANA Cloud Study Guidestates, “Database management is SAP’s responsibility in Private Cloud, but the customer’s in on-premise, not a shared responsibility.”
Extract from Official Documentation:
SAP S/4HANA Deployment Guide(SAP Help Portal, ): “In both on-premise and SAP S/4HANA Cloud Private Edition scenarios, customers are responsible for managing middleware, ensuring integration and connectivity align with their requirements.”
SAP S/4HANA Cloud Implementation Guide(SAP Community, ): “Middleware management remains a customer responsibility in on-premise and Private Cloud deployments, unlike infrastructure components like servers or databases, which vary by model.”
Additional Context:
Middleware management, such as configuring SAP Integration Suite or custom APIs, is a consistent customer responsibility due to the need for tailored integration in both on-premise and Private Cloud scenarios. This contrasts with Public Cloud, where SAP manages most integration components, highlighting the increased control and responsibility in Private Cloud and on-premise deployments.
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