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Pearson PEGACPLSA88V1 New Attempt

Certified Pega Lead System Architecture Exam 8.8 Questions and Answers

Question 17

an application to onboard new bank customers create child cases for each account that the

customer opens.

You need to configure a report definition that lists new customer cases created in a given day and the

average opening balance for all account child cases for each customer.

which reporting feature do you use?

Options:

A.

association

B.

subreport

C.

class join

D.

declare index

Question 18

You are implementing a paga customer service application and are integrating the system of record data for account information?

select the three tasks required to implement this integation

Options:

A.

Specialize the pega customer service data pages that use account data.

B.

Integrate with the system of record in the pega customer service account class

C.

Rename the pega customer service data pages to match the system of record.

D.

Integrate with the system of record to populate an Account data class.

E.

Create a data transform to map the Account data class to the pega customer service Account class

Question 19

In the first step in a case type, the user compares data on a form to the data on a customer account. If the data matches, the case is resolved. If the data does not match, the user advances the case to update the account.

Management only wants a record of the cases that update an account. What two configuration options do you use to implement this requirement? (Choose two.)

Options:

A.

Add a Persist Case shape after the first step.

B.

Apply a when condition to the first step to persist only cases requiring updates.

C.

Configure the starting flow to instantiate the case type as a temporary case.

D.

Configure the first step to instantiate the case type as a temporary case.

Question 20

Options:

A.

Increase subcase urgency based on ClaimUnit type prior to the workbasket assignment. Specialize the Service Level Rule by ClaimUnit case type.

B.

When the SLA's goal is reached, have an escalation Activity adjust the claim urgency in proportion to the average time to resolve ClaimUnit cases.

C.

Implement a GetNextWork solution based on case deadline and ClaimUnit type. Specialist the service Level Rule by ClaimUnity case type.

D.

Store the average time to complete sub case types in a table. Customize GetNextWork list view by joining to this table and use this value for ordering the results.