PEGACPLSA88V1 Exam Dumps : Certified Pega Lead System Architect (CPLSA) Exam 8.8

To ensure claim processors work on the most urgent claims first, consider the following approach:

Advanced Agent: Implement an advanced agent on a dedicated node to increment the pyUrgencyAssignAdjust value by 1 for each assignment that meets the selection criteria. This agent can run at the start of each day to update the urgency of all claims in the PendingProcessing workbasket.

Dedicated Node: Using a dedicated node ensures that the urgency update process does not interfere with other application processes and can handle the large volume of claims efficiently.

References: Pega Platform documentation on advanced agents and configuring assignment urgency.

Next-Best-Action Reevaluation:When a customer rejects an offer, Pega Customer Decision Hub reevaluates the Next-Best-Action to determine the next most relevant action for the customer. This ensures that the customer's needs and preferences are continuously considered.

Process Steps:

Capture the rejection event.

Trigger the reevaluation process.

Determine the next best offer or action based on updated customer data and context.

References:Pega Documentation on Customer Decision Hub outlines the process of handling offer rejections and reevaluating Next-Best-Actions.

To improve performance when fetching data from an external source in a cloud-deployed application, you should configure the data page to use a predefined key. This approach allows the data to be loaded once and then accessed quickly for subsequent requests.

Understanding Data Pages in Pega:Data pages in Pega are used to cache data, so it doesn't have to be retrieved from the source every time it is needed. Using a predefined key means that the data page is loaded with specific data that can be reused.

Configuring Data Pages with Predefined Keys:

Step 1: Define a data page and configure it to use a key for accessing data.

Step 2: Ensure the data page is set to load on demand or at a specific point in the process.

Step 3: Once the data is loaded with the predefined key, subsequent accesses to this data page will be faster because the data is already available in the cache.

Advantages of Using Predefined Keys:This approach reduces the need to repeatedly fetch data from the external source, thereby improving performance and reducing network latency issues in cloud environments.

References:Pega Documentation on Data Pages and best practices for caching and data retrieval provides detailed steps and examples on how to configure data pages with predefined keys for optimized performance.