PDF 78200X Study Guide

Avaya IP Office Platform Configuration and Maintenance Exam Questions and Answers

Question 5

Which IP Office feature is required to initiate screen pops, where the caller ID triggers a computer to open a record related to that number?

IMAP

TAPILink Lite

UMS

Outlook Plugin

Question 6

If ContactStore is not running on the same server as Voicemail Pro, a registry key must be set in the ContactStore server.

What does the registry key do?

It stores the ContactStore License in the server running ContactStore.

It registers ContactStore with IP Office.

It tells ContactStore the location of the folder shared with Voicemail Pro.

It provides read/write access to browser users.

Question 7

Calls into the IP500 V2 are not ringing to the expected user.

Which statement describes how the call routing is validated?

Use the System Status Application (SSA) to see what user the call is ringing to.

Use Customer Call Status (CCS) to see what user the call is ringing to.

Capture a System Monitor trace and escalate to Avaya for an answer.

Wait until the system is idle and place test calls so you can hear which telephone is ringing.

Question 8

Which method will avoid corruption of the data on the SD card when removing the SD card from the IP Office?

Dial the shutdown short code to shut down the card before removing the SD card.

Use the Manager application to shut down the card before removing the SD card.

Use System Monitor to shut down the card before removing the SD card.

Pull out the card. Special shutdown is not required.