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Avaya 78200X Dumps

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Total 131 questions

Avaya IP Office Platform Configuration and Maintenance Exam Questions and Answers

Question 1

In the IP Office Manager program, which statement describes a condition that will enable the display of the Voicemail Recording tab?

Options:

A.

The IP Office system is a Server Edition.

B.

Voicemail Pro/Lite is selected in the IP Office.

C.

An Essential Edition is included in the IP Office.

D.

Voicemail Pro is running on a Linux machine.

Question 2

Which application can be used to show available resources in an IP500 V2?

Options:

A.

DbgView

B.

IP Office Manager

C.

Monitor

D.

System Status Application

Question 3

A customer wants users to duplicate all of their Outlook contacts into the one-X Portal personal directory.

How would you recommend the users do this?

Options:

A.

Inform the customer this is not recommended.

B.

Import the Outlook contacts using a .csv format.

C.

Add each Outlook contact individually into the personal directory.

D.

Copy and paste all contacts from Outlook in their personal directory.

Question 4

Which method can be used to add new users to a Server Edition in Select mode?

Options:

A.

with copy and paste

B.

with Outlook Plugin

C.

with UMS

D.

with LDAP

Question 5

Which IP Office feature is required to initiate screen pops, where the caller ID triggers a computer to open a record related to that number?

Options:

A.

IMAP

B.

TAPILink Lite

C.

UMS

D.

Outlook Plugin

Question 6

If ContactStore is not running on the same server as Voicemail Pro, a registry key must be set in the ContactStore server.

What does the registry key do?

Options:

A.

It stores the ContactStore License in the server running ContactStore.

B.

It registers ContactStore with IP Office.

C.

It tells ContactStore the location of the folder shared with Voicemail Pro.

D.

It provides read/write access to browser users.

Question 7

Calls into the IP500 V2 are not ringing to the expected user.

Which statement describes how the call routing is validated?

Options:

A.

Use the System Status Application (SSA) to see what user the call is ringing to.

B.

Use Customer Call Status (CCS) to see what user the call is ringing to.

C.

Capture a System Monitor trace and escalate to Avaya for an answer.

D.

Wait until the system is idle and place test calls so you can hear which telephone is ringing.

Question 8

Which method will avoid corruption of the data on the SD card when removing the SD card from the IP Office?

Options:

A.

Dial the shutdown short code to shut down the card before removing the SD card.

B.

Use the Manager application to shut down the card before removing the SD card.

C.

Use System Monitor to shut down the card before removing the SD card.

D.

Pull out the card. Special shutdown is not required.

Question 9

A customer is experiencing clipping and drop-outs when using a remote deskphone through the WAN.

Which two methods can a technician use to help identify the source of the problem? (Choose two.)

Options:

A.

Add an IP route.

B.

Compare calls to local and remote extensions.

C.

Change the Mode from A-law to u-Law.

D.

Watch QoS alarms in SSA.

E.

Change codecs in the IP Office.

Question 10

Before attempting to connect an IP Office to a one-X® Portal server, what must be checked?

Options:

A.

Time Profiles

B.

Hunt Group Settings

C.

User Rights

D.

Security Settings

Question 11

A customer has asked you to create a Hunt Group for the main incoming number. The Group has four members and is to be set to longest wait. The user’s extension should ring for 10 seconds before trying the next available person.

Which timer do you set with the parameter of 10 seconds?

Options:

A.

No answer time for the Hunt group

B.

No answer time for the User

C.

Fall-back timer

D.

The Hunt Group overflow timer

Question 12

Refer to the exhibit.

You have configured enough SIP channels to carry the expected communications load, but users are reporting that sometimes they cannot call out and callers cannot get through.

Based on the information in the exhibit, what is causing the problem?

Options:

A.

The system is ignoring refresh messages.

B.

The caller ID is not passed by some carriers.

C.

The calls are being referred incorrectly.

D.

The timer should be set to 2 minutes.

Question 13

Which Protocol allows one-X® Mobile conduct Instant Messaging outside of the IP Office network?

Options:

A.

HTML

B.

XMPP

C.

HTTP

D.

HTTPS

Question 14

When a company’s internal DNS is down, how can a SIP Remote Worker client still register with the IP Office through the Wi-Fi connection?

Options:

A.

The Internet router/firewall will proxy the IP Office IP address.

B.

With the FQDN and port forwarding router the Internet DNS can work.

C.

DHCP will redirect the registration.

D.

The client must use the cellular network.

Question 15

What does "IMAP support" mean in the IP Office UMS service?

Options:

A.

A user can see/listen to voicemail messages via Web browser.

B.

A user can receive voicemail messages only using MS Outlook.

C.

All messages are forwarded to a user e-mail account and deleted on their telephone.

D.

A user can receive voicemail messages to their Outlook, Outlook Express and/or Lotus Notes programs running on their PC.

E.

A new message is sent to a user e-mail account. The user can listen to it by dialing their telephone number.

Question 16

A remote worker with Avaya Windows Communicator visits their office headquarters where the IP Office and one-X® Portal are located.

Which two technologies enable the worker to re-register locally? (Choose two.)

Options:

A.

Border controller

B.

Wi-Fi access

C.

Split DNS

D.

Port forwarding

E.

XMPP

Question 17

A customer has two main receptionists using SoftConsole; however, when they are on a break or at lunch, there are four back office workers that can open the SoftConsole on their PC to take calls to cover these periods.

How many licenses are required for this to work?

Options:

A.

8

B.

6

C.

2

D.

4

Question 18

A user is testing a mobile telephone in a new deployment of Avaya Communicator. Calls can be made, but the Presence and Instant Messaging features do not work.

Which statement describes why the user cannot make the new features work?

Options:

A.

The user does not have the correct profile configured.

B.

The new Codecs are not supported.

C.

The user is not configured as an agent.

D.

The IP Office is only an Essential Edition.

Question 19

A customer with Server Edition has the capacity to register five consoles simultaneously, and wants to increase it to seven.

Which action is needed to complete this increase?

Options:

A.

Add a Preferred license.

B.

Upgrade to Select Mode.

C.

Add five receptionist licenses.

D.

Upgrade to the latest software version.

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Total 131 questions