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iSQI CTAL-TM_Syll2012 Based on Real Exam Environment

ISTQB® Certified Tester Advanced Level - Test Manager [Syllabus 2012] Questions and Answers

Question 21

Defect Management

Consider a defect report and assume that a part of its lifecycle includes the following states:

New: Is the initial state

Working: Means that the developers are addressing the defect in order to produce a fix for the defect

Clarification: Means that the developers need more information from the tester to address the defect and produce a fix for the defect and the tester is working to provide this information to the developers

Verification: Means that a fix for the defect has been produced and the tester is running the adequate tests to verify whether the fix solves the defect

Closed: is the final state

Which of the following answers represents an invalid sequence of states that can’t lead the bug report to the “Closed” state?

Number of correct responses: 1

K21 credit

Options:

A.

New, Working, Verification, Working, Clarification, Working, Verification, Closed

B.

New, Working, Clarification, Working, Verification, Closed

C.

New, Working, Verification, Working, Clarification, Working, Closed

D.

New, Working, Verification, Closed

Question 22

Defect Management

Which of the following information would you expect to be the most useful to perform a defect clustering analysis?

Number of correct responses: 1

K21 credit

Options:

A.

The trend in the lag time from defect reporting to resolution

B.

The defect component information

C.

The lifecycle phase in which the defect has been introduced

D.

The defect removal efficiency information

Question 23

Defect Management

Assume you are working on a defect management process to be used by a software organization to track the current status of the defects reports for several projects.

When a defect is found for investigation a defect report is created in “Opened” state that is the unique initial state. The defect report status has also a unique finale state that is the “Closed” state.

The following state transition diagram describes the states of this defect management process:

where only the initial (“Opened”) and final (“Closed”) states are indicated while the remaining states (V, W, X, Y, Z) have yet to be named.

Which of the following assignments would you expect to best complete the defect management process?

Number of correct responses: 1

K32 credits

Options:

A.

V=Rejected , W=Corrected , X=Validated, Y=Re-Opened, Z=Assigned

B.

V=Assigned, W=Validated , X=Corrected, Y=Re-Opened, Z=Rejected

C.

V=Assigned, W=Corrected , X=Validated, Y=Re-Opened, Z=Rejected

D.

V= Corrected, W=Assigned, X=Validated, Y=Corrected, Z=Rejected

Question 24

Defect Management

During the system testing phase a tester from your test team observes a failure in the system under test and he/she decides to create an incident report. The incident report is currently in a “new” state, indicating it needs to be investigated.

Which THREE of the following information items can’t yet be present in the incident report?

Number of correct responses: 3

K32 credits (2 credits out of 3 credits correct, 1 credit point)

Options:

A.

The type of defect that caused the failure

B.

The actual and the expected result highlighting the failure

C.

The lifecycle phase in which the defect has been introduced

D.

What really caused the failure (actual cause)

E.

Steps to reproduce the failure, including screenshots, database dumps and logs where applicable