CTS-I VCE Exam Download

Certified Technology Specialist – Installation Questions and Answers

Question 141

What is industry best practice for ensuring that all equipment has been delivered to the site for an AV event?

Selected equipment is matched to the shipping manifest

One person should be in charge of everything

All delivery personnel should be assigned a color coded area

All equipment should be weighed

Question 142

When dealing with an argumentative customer, what is the best way to understand why they are rejecting your suggestions?

Hold your position as the AV expert until they respect your expertise

Listen to what the customer is saying without interrupting them

Keep pressing your suggestions until the customer understands

Let them verbally assault you until you understand what they want

Question 143

Which of the following is an essential deliverable before sign-off?

A punch/snag/problem list

A clean site

Referral solicitations

Redundant cables