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TK0-201 Exam Dumps : CTT+ Exam (Certified Technical)

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CTT+ Exam (Certified Technical) Questions and Answers

Question 1

Which of the following should a trainer do during a training session if they become interested in a student and want to learn more about their personal relationships?

Options:

A.

Continue to conduct the training session

B.

On a break talk to the student in private

C.

During introductions ask all the students about their personal relationships

D.

Inquire about the student to ensure they are not in a relationship

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Question 2

While lecturing a group of learners, the instructor moved around the room and paused several times for emphasis. These actions are:

Options:

A.

Appropriate non-verbal communication techniques that help to keep learners focused.

B.

Inappropriate techniques to use during lectures.

C.

Offensive to the learners and should be avoided.

D.

Inappropriate non-verbal communication techniques that is distracting to the learners.

Question 3

Participants have just completed an intensive sales conversation class where a specific sales model has been taught. There are six steps in the model, and each step has several sub-steps. The trainer wants to ensure that participants remember and practice the model. The BEST way to help the transfer of training is to:

Options:

A.

send each participant an email quiz on the steps of the model two weeks after class.

B.

provide each participant with a laminated job aid which outlines all the steps of the model.

C.

ask that the participants call the instructor within one week to inform the instructor how they are using the model.

D.

ask that each participant’s manager discusses the class content with their employee.