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TK0-201 Exam Dumps : CTT+ Exam (Certified Technical)

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CTT+ Exam (Certified Technical) Questions and Answers

Question 1

Which of the following is considered professional conduct for a virtual trainer?

Options:

A.

A broadcaster’s voice and cadence

B.

Maintaining a positive attitude toward the training materials

C.

Immediately handling questions in areas outside of the trainer’s expertise

D.

Having a perfectly worded script that can be easily read during the training

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Question 2

An instructor is hosting an online course with ten learners. Half of the learners have taken online courses before and are familiar with virtual courses. The other half of the class is new to the virtual environment. Which of the following should the instructor do FIRST to help all of the learners understand what is required for the course?

Options:

A.

Provide a link to the course requirements with a tutorial.

B.

Remove the learners from the class and have them return after a general computing course.

C.

Email each learner welcoming them to the class and have them introduce themselves.

D.

Have the learner's advisors train the learners on the virtual environment.

Question 3

A learner asks a question that the instructor did not understand. Which of the following should the instructor do?

Options:

A.

Ask the learner to hold the question until a break and then discuss the question.

B.

Ask the learner to rephrase the question.

C.

Ask the class to rephrase the question.

D.

Ask the learner to research the answer and share their findings with the class.