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Question 1

A learner asks a question, and the instructor provides an answer. The learner's face immediately shows signs of confusion. Which of the following is the BEST approach the instructor should take?

Options:

A.

Verbally confirm the learner understands and provide another explanation

B.

Provide the same answer and ask if the learner understands

C.

Wait for a couple minutes to determine if the learner comprehends the answer

D.

Ignore the look on the learner's face and move on to the next point

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Question 2

After presenting a new topic, the instructor initiates a class discussion based on the presentation. The discussion is designed to enhance learner understanding and stimulate interest in the topic. Which of the following BEST describes the skill demonstrated by the instructor1?

Options:

A.

The instructor selected and implemented appropriate delivery methods

B.

The instructor used a variety of question types and techniques

C.

The instructor used appropriate instructional media

D.

The instructor used active listening techniques to facilitate learning

Question 3

Which of the following should a trainer do during a training session if they become interested in a student and want to learn more about their personal relationships?

Options:

A.

Continue to conduct the training session

B.

On a break talk to the student in private

C.

During introductions ask all the students about their personal relationships

D.

Inquire about the student to ensure they are not in a relationship