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Question 1

After completing a course, a trainer is reviewing the course evaluations. It is noted on several evaluations that although the trainer knew the material, the presentation was disorganized. Which of the following is the BEST option to improve the trainer’s presentation?

Options:

A.

Present the material in front of a senior instructor

B.

Consider reviewing the material again

C.

Assess the validity of the evaluations based on the score of the students

D.

Ensure that the trainer is knowledgeable in the subject material

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Question 2

At the beginning of a course, an instructor suspects that a student has not grasped the information covered in a prerequisite course. Which of the following should the instructor do?

Options:

A.

Direct the student to additional resources.

B.

Consult the student's transcript.

C.

Suggest that the student drop the course.

D.

Contact the student's advisor for an explanation.

Question 3

During a training session, students cannot clearly see the slide presentation with the lights on and cannot see to write notes with the lights off. Which of the following should the trainer do?

Options:

A.

Turn all the lights on and then disable the lighting units near the front.

B.

Inform the students they should not have to take notes to remember the material.

C.

Perform the training without the presentation.

D.

Print the presentation and allow students to write notes on the printouts.