CompTIA TK0-201 Exam Practice Questions Answers

CTT+ Exam (Certified Technical) Questions and Answers

Question 1

Participants have just completed an intensive sales conversation class where a specific sales model has been taught. There are six steps in the model, and each step has several sub-steps. The trainer wants to ensure that participants remember and practice the model. The BEST way to help the transfer of training is to:

Options:

send each participant an email quiz on the steps of the model two weeks after class.

provide each participant with a laminated job aid which outlines all the steps of the model.

ask that the participants call the instructor within one week to inform the instructor how they are using the model.

ask that each participant’s manager discusses the class content with their employee.

Question 2

A trainer is concerned that one of the students does not understand the material. The student performs well on labs and responds to questions during class but has not passed any of the written course evaluations. Which of the following BEST meets the needs of the student?

Options:

Require the student to re-take the evaluations

Meet with the student in private

Have the student partner with an advanced student for labs

Adjust the course to increase the number of labs

Question 3

An instructor wants the class to examine a concept more deeply. Which of the following question types should the instructor use?

Options:

Probing

Direct

Open

Closed

Question 4

An instructor is asking overhead questions, but only one learner is volunteering to answer questions. Which of the following should the instructor do when asking the next question?

Options:

Divide the class into groups

Utilize overhead-direct questions

Continue asking overhead questions

Avoid asking further questions

Question 5

The trainer is instructing a course on a specific job function using an upgraded application. Before the trainer introduces the new features within the application that make specific tasks easier, the trainer should FIRST:

Options:

explain there is less of a learning curve to adapt to the new features as opposed to the old procedures.

provide a visual guide in the presentation demonstrating the ease of use compared to the past system.

center the lesson on activating prior knowledge in relation to the job function.

provide written documentation on the new features and ask students to follow along throughout the lesson.

Question 6

An example of motivation through self-confidence is:

Options:

calling on students with background experience that aligns with the subject matter.

allowing students to write answers on the board.

having students call out individual answers in a review quiz.

singling out a student to answer a specific question on the current objective.

Question 7

During a training session, students cannot clearly see the slide presentation with the lights on and cannot see to write notes with the lights off. Which of the following should the trainer do?

Options:

Turn all the lights on and then disable the lighting units near the front.

Inform the students they should not have to take notes to remember the material.

Perform the training without the presentation.

Print the presentation and allow students to write notes on the printouts.

Question 8

Which of the following would BEST serve an instructor in ensuring that grammar and syntax are correct on any handouts that the instructor is to distribute within a session? (Select TWO).

Options:

Create a data dictionary

Read the handout backwards before approving it

Consult a recognized style guide

Solicit a colleague as a proofreader

Create session summaries

Question 9

Which of the following is considered professional conduct for a virtual trainer?

Options:

A broadcaster’s voice and cadence

Maintaining a positive attitude toward the training materials

Immediately handling questions in areas outside of the trainer’s expertise

Having a perfectly worded script that can be easily read during the training

Question 10

A sales trainer must distinguish and illustrate the advantages the training client’s brand of equipment offers over a competitive brand’s paper path. In the absence of the competitive machine, which of the following will BEST convey the importance of this key advantage to the learners?

Options:

Devising a role play where the salespeople practice delivering a script, explaining the advantage to a machine operator

Inserting a video of the chief engineer discussing how working around a patent issue led to developing this key advantage

Demonstrating how to clear a paper misfeed from the client’s brand of equipment and acting out the same process for the competitor’s equipment

Developing an accelerated learning type of exercise, teaching the representatives to draw the paper path of the training client’s brands

Question 11

A trainer realizes that a handout used in the last course is missing the second page. Which of the following should the trainer do?

Options:

Email the students a corrected version.

Search the Internet for the students’ phone numbers and call them.

Contact the client’s IT department to see what they think should be done.

Ignore it since some of the missing data is in the book.

Question 12

An instructor is told by an organization that its employees are not happy about having to attend this training. Which of the following should the instructor do on the first day of class?

Options:

Use a variety of activities that will quickly engage the students.

Train the students only on the content in which they are interested.

Convince management to delay the training until employees are committed to the training.

Ask the students why they do not want to attend and then make adjustments accordingly.

Question 13

Which of the following accommodation options would be BEST for disseminating handouts and job aides prior to a company-wide training session?

Options:

Converting all documentation to web formats and hosting them internally.

Converting all documentation to PDF (downloadable) formats and hosting them externally.

Converting all documentation to web formats and hosting them externally.

Converting all documentation to PDF (downloadable) formats and hosting them internally.

Question 14

After completing a course, a trainer is reviewing the course evaluations. It is noted on several evaluations that although the trainer knew the material, the presentation was disorganized. Which of the following is the BEST option to improve the trainer’s presentation?

Options:

Present the material in front of a senior instructor

Consider reviewing the material again

Assess the validity of the evaluations based on the score of the students

Ensure that the trainer is knowledgeable in the subject material

Question 15

Which of the following would be the MOST likely response to a student arriving late to class?

Options:

Inform the student of the location in the materials and which objective the class is currently covering.

Make the student wait until the next break of class before allowing them entry into the room.

Let the student discuss with a neighboring classmate the current learning objective.

Make the late student stay after class to cover what was missed.

Question 16

The IT department has purchased some content and developed a training program that is content rich. The lessons are modular with assessments at the end of each module. Often times, the training does not meet the completion deadlines because of response times. Users have to repeat the assessments until they receive a passing grade. Which of the following would be the GREATEST concern in respect to learners’ completion and retention?

Options:

Cognitive load

Attention to prior knowledge

Meta-cognitive skills

Encoding and transfer

Question 17

A good method of evaluating the effectiveness of a past training course is to:

Options:

Choose several delivery methods.

Ask for audience feedback during breaks.

Revise the content of training from session to session.

Review data and comments from surveys.

Question 18

An instructor takes a negative stance on a course topic. Using concepts learned in the course, learners are asked to debate why the instructor's position is faulty. This strategy will:

Options:

Cause anger and frustration.

Create opportunities for learners to contribute to the discussion.

Confuse the learners.

Encourage resourceful learners to answer their own questions.

Question 19

At the beginning of a course, an instructor suspects that a student has not grasped the information covered in a prerequisite course. Which of the following should the instructor do?

Options:

Direct the student to additional resources.

Consult the student's transcript.

Suggest that the student drop the course.

Contact the student's advisor for an explanation.

Question 20

The BEST method for verifying that a learner is absorbing the information is by:

Options:

asking the student’s supervisor how much the student learned at the completion of the course.

using an evaluation at the end of the course.

asking the student to evaluate what was learned.

monitoring the student throughout the course and evaluating progress with an exam.

Question 21

During the morning session of a class, a student’s cell phone rang repeatedly causing multiple interruptions. Which of the following should the trainer do FIRST to address the issue?

Options:

Talk to the student and ask them to turn the ringer off.

Tell the student not to return after lunch due to their interruptions.

Report the student to the client for disciplinary actions.

Take the student’s phone and return it after the class.

Question 22

Before instructing a class, the instructor receives information on the students’ experience levels and realizes there are several experienced students along with several beginner students. Which of the following would be the BEST way to arrange student seating?

Options:

Mix in the more experienced students with the less experienced students

Keep the more experienced students together

Disregard the experience level and arrange students alphabetically

Make sure the less experienced students are in the back of the classroom

Question 23

Which of the following BEST explains why a trainer needs to evaluate student performance?

Options:

To determine improvements that need to be made

To provide intrinsic motivation to the students through grades

To gauge the amount of training that occurred over the course

To measure the amount of learner participation throughout the course

Question 24

During a training class on increasing productivity, the client requests suggestions on how to motivate their employees upon returning to work. Which of the following methods should the trainer suggest to BEST motivate the client'semployees?

Options:

Dismiss the employee with the lowest increase in productivity.

Reward the employee with the highest increase in productivity.

Provide a bonus to the trainer if productivity increases.

Provide a bonus to all employees that increase productivity.

Question 25

An instructor has just discussed several topics. Which of the following should the instructor do NEXT before moving on to discuss other topics? (Select TWO).

Options:

Review the content and ask if there are any questions.

Conduct practical applications to assess learning.

Ask the learners to evaluate the instructor.

Ask closed-ended questions to assess learner knowledge.

Select partners and conduct peer reviews.

Tell learners to conduct research if they have any questions.

Question 26

Which of the following is likely to be appropriate during a non-virtual class?

Options:

Verifying the IT department has provided enough WAN links for the asynchronous students

Preprinted papers that supplement materials from the courseware

Connecting the camera so the remote students can see the trainer

Helping remote students to log in

Question 27

The lab environment for a class only has six computers for the 12 students to use during lab. The trainer is concerned about the lack of computers but many of the students are advanced and have completed similar labs in a previous class. Which of the following is the BEST course of action the trainer should take?

Options:

Allow the advanced students to leave during lab to open up computers for the other students.

Make some of the students skip lunch to perform their labs.

Send half the class to lab while continuing to lecture the others.

Partner the students together so that the advanced students can assist the others.

Question 28

A learner asks a trainer a question about a topic area that is related to the course. The trainer has no knowledge on the topic area. Which of the following are the BEST ways to respond to the question? (Select TWO).

Options:

Redirect the question to the class.

Research the question over a break, and then provide an answer.

Discuss how that topic is outside the scope of the class.

Provide an answer that sounds plausible.

Admit lack of knowledge on the topic and move on with the class.

Question 29

Which of the following indicates how a trainer can BEST utilize feedback received from participant evaluations?

Options:

Justification for any report critiquing the learning objectives

A final assessment tool to evaluate the learner’s knowledge

A tool toward improving the trainer’s future performance

Evidence to the client that participants learned the topics covered

Question 30

A contractor is conducting training for a company. After arriving, the contractor realizes that the room assigned for training is missing a required element (e.g. projector, screen, etc.). The contractor is frustrated because the client was aware of the needed equipment in ample time. Which of the following is the FIRST course of action?

Options:

Cancel the training

Notify the appropriate people

Teach the course

Delay the training

Question 31

Which of the following information would a trainer use from a course evaluation to improve their training methods?

Options:

Students’ evaluation of the learning environment

Students’ evaluation of the objectives for the course

Students’ evaluation of the pace of the course

Students’ evaluation of the course content

Question 32

During a five-day course, an instructor wishes to evaluate the students both formally and informally in order to gauge their progress before the final evaluation. Which of the following techniques, when assigned daily, would BEST accomplish this task? (Select TWO).

Options:

Verbal feedback

Virtual case studies

Written comments

Written assessments

Verbal evaluations

Question 33

A learner asks a question that the instructor did not understand. Which of the following should the instructor do?

Options:

Ask the learner to hold the question until a break and then discuss the question.

Ask the learner to rephrase the question.

Ask the class to rephrase the question.

Ask the learner to research the answer and share their findings with the class.

Question 34

An instructor needs to motivate a learner to complete a course, but the learner is not excited about the course due to lack of knowledge. Which of the following is the BEST motivation method?

Options:

Implement more real life scenarios into the instruction to make the learner more interested.

Create a group for this learner to work with to make the learner feel more comfortable.

Give the learner words of affirmation and tell them the instructor is available after class.

Pair the learner with a more knowledgeable learner in the class so the learner can keep up with the class.

Question 35

Which of the following should a trainer do during a training session if they become interested in a student and want to learn more about their personal relationships?

Options:

Continue to conduct the training session

On a break talk to the student in private

During introductions ask all the students about their personal relationships

Inquire about the student to ensure they are not in a relationship

Question 36

The phrase "I can do this, if they can" represents which of the following forms of motivation?

Options:

Building a model of success socially

Exploitation of personal interests

Using criterion-referenced learning

Utilization of situational awareness

Question 37

During the start of the class, three of the learners who are competent in the subject matter inform the instructor that their attendance in the class is due to job requirement. Which of the following techniques will BEST motivate these three learners to get more out of the class?

Options:

Give the three learners various scenarios about how the acquired knowledge will increase their effectiveness.

Ask the three learners to share information they have learned from their real life experiences to the rest of the class.

Ask the three learners to lead discussions and aid the other learners in the class if needed.

Find out what the three learners know and focus on what they might not know about the subject matter.

Question 38

A learner asks a question and the instructor gives a response. Which of the following should the instructor do NEXT?

Options:

Use non-verbal communication as verification.

Ask other learners for verification of the answer.

Ask the learner. "Did I answer your question?"

Ask the learner to reference the technical manual for verification.

Question 39

An instructor has asked the learners to perform a task. If they successfully complete the task they have demonstrated:

Options:

Authentic assessment

Learning

Skill transfer

Active listening

Question 40

Which of the following can a virtual trainer use to elicit feedback if they host asynchronous training sessions?

Options:

Website links to external websites

Demonstrations during the session

Close-ended questions during the session

Host discussion areas on the website

Question 41

In a learner-centered environment, an instructor's role should be to present information and guidance which allows learners to:

Options:

Decide what skills they will achieve

Develop their concepts around the objective

Decide the objectives

Determine how they learn

Question 42

Which of the following methods should be used to positively motivate students in a mandatory training session?

Options:

Create empathy with the students by stating you do not want to be there either.

Allow students to determine their break times to provide them a feeling of control.

Rush through the material so that the class ends early.

Inform students that their participation in the class will be evaluated and reported.

Question 43

In the following scenario, the learners all scored well on the exit assessment. However, upon returning to work, the learners were unable to use any of the learned processes. Which of the following BEST represents the information transfer?

Options:

Teaching how but not why

Poor managerial support

Success in problem-solving training

Recall in hypothetical situations

Question 44

The only advanced learner is polite but obviously bored. Which of the following is the BEST way to improve the learner's class experience?

Options:

Ask the learner if they would like to assist in room preparation and class documentation.

Ask the learner if they would like to prepare to teach a lecture of the class.

Ask the other learners to quiz the expertise of the advanced learner.

Ask the learner to cite real world examples to use in class.

Question 45

A lecture has been delivered that included a clear delivery of the lab material, a lab overview, lab instructions and a full participation question and answer succession. Several learners are having considerable difficulty performing the lab. Which of the following will be the MOST effective assistance the instructor can offer?

Options:

Demonstrate steps for the lab while the learners write them down

Ask an advanced learner to guide this group so they do not fall behind

Patiently reiterate instructions as the questions come up

Focus instructor attention on these learners so they do not fall behind

Question 46

During an extensive needs analysis, the training group discovers that the organization's call center team is failing to mention add-on products and there are a large number of customer calls which are either abandoned or escalateto call center managers. The marketing area is adamant that call center agents refer to the add-on products in order to increase sales. In designing a training solution, the FIRST step should be to:

Options:

Review or revisit call center standards.

Create a special session just for the managers.

Provide a cheat sheet for the add-on products.

Monitor the agents for a week to truly understand their world.

Question 47

From the surveys, which of the following measurement tools will give the trainer the MOST meaningful assessment on how successful a course was to a particular audience?

Options:

True/false questions

The Likert scale

Open-ended questions

The comment section

Question 48

A trainer is preparing to present a class for non-technical students. Which of the following would be the BEST media to prepare?

Options:

Computer-generated printouts of the material

Video podcasts of the training sessions

Audio files explaining the processes in the class

Virtual training sessions providing a comfortable environment

Question 49

Which of the following is important when an instructor is leading a group discussion?

Options:

Learning is enhanced through interaction and conversation

Designate someone in the group to be the leader

The group's individual knowledge of the members of the group

The amount of time it takes for each group to solve an issue

Question 50

A learner asks a question about material that has been thoroughly covered. The instructor believes that the learner generally understands the material. Which of the following would be the BEST action for the instructor to take?

Options:

Guide the learner to answering their own question.

Employ active listening and respond with a complete answer.

Request another learner answers the question.

Diagram the steps needed to answer the question

Question 51

An instructor decides to divide their class into groups. In order to motivate the learners in the groups the instructor designs the groups and the activity such that thE. (Select TWO).

Options:

Learners need to complete a small part of a larger project without seeing the final outcome.

Learners are paired with the members they feel most comfortable with.

Learners have more autonomy over the direction of the activity.

Activity is relevant to the learners job function as it relates to the material.

Skill level is below that of the class, making the activity easy to complete and building the learners esteem.

Question 52

The adult learning methodology with the LOWEST retention rate is:

Options:

Discussion

Reading

Lecture

Demonstration

Question 53

An instructor is conducting a course comprised of learners from an international audience. The instructor asks questions of the learners and notices that several of the learners do not participate even though they understand the material. Which of the following actions would be BEST for the instructor to take?

Options:

Remind the learners that this training is for their benefit and non-participation will only hinder their learning.

Implement additional validation methods that address the multiple cultures represented in the classroom,

Select non-participating learners to answer questions where they are likely to understand the material.

Inform the class that the course is intended to be instructed in a particular manner and they need to participate.

Question 54

Right after a break in a classroom setting, a learner asks for a broader explanation of the last topic discussed. After a more detailed explanation, the learner states, "I'm still not seeing that." Which of the following should the instructor do to bring clarity to the topic?

Options:

Use a whiteboard or flip chart to draw a graphic that illustrates the concept.

Redirect the question to the class using active listening.

Ask the learner to remain after class to discuss the concept further.

Ask the learner. "Which aspect can I help explain further?"

Question 55

A training class has been rescheduled for one hour earlier than originally planned. Ten of the fifteen participants arrived at the adjusted start time. The remaining learners will likely not arrive until the original start time. Which of the following would be the BEST action for the instructor to take in this instance?

Options:

Explain to the ten participants present that this was not an error on instructor's part, suggest that they speak with the scheduler to voice their concerns.

Conduct individual interviews at the end of the session to provide insight on whether this type of mistake happens frequently.

Inform the client of the discrepancy and begin the course on time.

Suggest to the client that the class be cancelled and rescheduled for another time.

Question 56

A learner is asking a question but the instructor does not clearly understand what the learner is asking. Which of the following should the instructor do?

Options:

Ask the learner to see the instructor during a break

Answer the question as the instructor understood it

Ask another learner if they understood the question

Ask the learner to repeat the question

Question 57

An instructor is instructing a virtual class and a computer virus has reduced bandwidth making video and audio impossible at several locations. Which of the following is the MOST appropriate action for the instructor to take?

Options:

Overnight all course materials to the learners who could not participate in the recorded session.

Contact the system administrator and hold the session open until the bandwidth issue is corrected.

Cancel the current session and compress the remaining sessions to finish on schedule.

Inform the learners who could not actively participate to review the recorded session.

Question 58

An instructor notices that the classroom is extremely hot and several participants report that they are having trouble concentrating on the material. Which of the following is the BEST course of action for the instructor to take?

Options:

Contact facilities management to try to find a prompt interim solution.

Stay on task and use humor to distract.

Cancel class for the remainder of the day and start fresh the next morning.

Tell the learners they have to endure the heat and the problem will be addressed later.

Question 59

After delivering a course and reviewing the course evaluations, the instructor notices that the majority of the learners reported having difficulty with a required course topic. Which of the following is the BEST way to handle this information?

Options:

Remove the difficult areas of the course.

Ask the course designer to rewrite the objectives.

Recommend that the course be cancelled.

Recommend that a pre-requisite course be created.

Question 60

After the first week of a two week training class, the instructor notices that there are four learners in Group A that are motivated and doing a great job in with the material. In Group B the entire group seems to be moving slow and not very successful with the material. Which of the following can the instructor do to continue the class?

Options:

Offer more assistance to Group Band give Group A an extended break

Offer Group B incentives if they can keep up with Group A's work

Combine both groups together and let them work on the material.

Switch some of the individuals from Group A to Group B

Question 61

In delivering a course for adult learners it is essential to:

Options:

Keep the course content brief so the learners can remember the materials.

Test participants throughout the learning experience,

Have the learners repeat back key concepts of the training to the instructor.

Emphasize how the learning can be immediately applied to their jobs.

Question 62

While teaching a class two learners are constantly having difficulties with the material, and ask the instructor questions after every lecture. They are always the last two to finish any exercises. Many of the learners start noticing how frustrated the instructor is getting with the two learners, and comment on how the instructor's gestures are negative towards the two learners. Which of the following describes the correct non-verbal communication that the instructor should have in this situation?

Options:

Do not respond to the two learners and continue with the class.

Smile and call on the two learners very frequently.

Keep eye contact with the learners and spend time with them after class.

Speak louder to the two learners when explaining.

Question 63

While lecturing a group of learners, the instructor moved around the room and paused several times for emphasis. These actions are:

Options:

Appropriate non-verbal communication techniques that help to keep learners focused.

Inappropriate techniques to use during lectures.

Offensive to the learners and should be avoided.

Inappropriate non-verbal communication techniques that is distracting to the learners.

Question 64

An instructor often receives feedback that learners do not feel involved during the course. To improve the presentation, the instructor has decided to incorporate additional opportunities for learners to become involved in the course. Which of the following is the MOST effective change for the instructor to implement?

Options:

Ask closed-ended questions that will likely provide an opportunity for more in the group to get involved.

Ask rhetorical questions to involve the entire group by getting them to think deeply, this practice can add emphasis to what is being discussed.

Ask effective, clear, logically sequenced open-ended questions; this will increase learner involvement.

Ask questions and allow learners to call out the answer without calling on anyone specific to ensure all are involved.

Question 65

An instructor has been teaching for three hours on the first day of a three-day course. At the lunch break, the instructor reviews the preparedness of the learners and their responses to questions. The instructor notes that one learner does not demonstrate mastery of the concepts taught that morning. In this situation, which of the following should the instructor do?

Options:

Give an advanced activity to the other learners and re-teach the morning activity to the learner who has not mastered the concepts.

Re-teach the concepts taught in the morning session to the class, but use different handouts.

Pair the learner with one of the more advanced learners who likes to share knowledge.

Continue to teach the course as outlined, and after class offer to help the learner who has not mastered the concepts.

Question 66

A learner asks a question, and the instructor provides an answer. The learner's face immediately shows signs of confusion. Which of the following is the BEST approach the instructor should take?

Options:

Verbally confirm the learner understands and provide another explanation

Provide the same answer and ask if the learner understands

Wait for a couple minutes to determine if the learner comprehends the answer

Ignore the look on the learner's face and move on to the next point

Question 67

A learner who responds positively to slide presentations will tend to be a/an:

Options:

Physical learner

Visual learner

Auditory learner

Kinesthetic learner

Question 68

At the end of a class, the instructor provides an online evaluation of the course to the learners. Which of the following is MOST appropriate to put on the evaluation? (Select TWO).

Options:

Instructor's presentation abilities

Accessibility of the facility

Technical accuracy of the course material

Amount of time the learner studied for the course

Job title of the learner

Question 69

After presenting a new topic, the instructor initiates a class discussion based on the presentation. The discussion is designed to enhance learner understanding and stimulate interest in the topic. Which of the following BEST describes the skill demonstrated by the instructor1?

Options:

The instructor selected and implemented appropriate delivery methods

The instructor used a variety of question types and techniques

The instructor used appropriate instructional media

The instructor used active listening techniques to facilitate learning

Question 70

An instructor receives poor evaluations for a particular class. Which of the following should the instructor do FIRST to improve the performance?

Options:

Read the comments to gain understanding of the low scores to find specific areas to work on.

Re-develop the course from scratch.

Practice the course in front of other instructors to receive direct feedback on how to improve.

Contact each learner and ask for clarity on their responses.

Question 71

An instructor wants to demonstrate a technical topic that requires a certain procedure. Which of the following is the BEST way to achieve this?

Options:

Have the learners brainstorm ideas on the topic.

Have the learners role play the topic.

Hold an open discussion on the topic.

Show the learners via a desktop sharing demonstration.

Question 72

An instructor is hosting an online course with ten learners. Half of the learners have taken online courses before and are familiar with virtual courses. The other half of the class is new to the virtual environment. Which of the following should the instructor do FIRST to help all of the learners understand what is required for the course?

Options:

Provide a link to the course requirements with a tutorial.

Remove the learners from the class and have them return after a general computing course.

Email each learner welcoming them to the class and have them introduce themselves.

Have the learner's advisors train the learners on the virtual environment.

Question 73

After a training class was completed, the instructor conducted several passive on the job observations of each learner who attended the class. Which of the following is the primary benefit of the observations?

Options:

It measures the application of the skills taught.

It validates the quality of the course material.

It requires the learners to use what they learned.

It helps to reinforce the learning concepts.

Question 74

An instructor is contracted to teach a highly technical on-site course. The instructor walks into a classroom filled with learners from various backgrounds. Which of the following should the instructor do FIRST?

Options:

Ask each student about their level of knowledge about the content in order to tailor the courseware

Incorporate more demonstrations during course delivery to make the content more interesting.

Immediately discuss the nature of the situation with the course contact and ask how much of the content should actually be taught

Reschedule the class after a skills assessment to better prepare for the class.

Question 75

An instructor is preparing for a technical class. In the past some of the course has proven confusing. The instructor wants to be able to cover all concepts so there is no confusion. Which of the following might the instructor do to BEST provide clarity for the learners?

Options:

Assign independent labs for each concept

Provide a technical document for each concept

Apply real world examples for each concept

Spend more time in open discussion

Question 76

While giving an overhead presentation the projector being used powers off. Which of the following is the FIRST course of action?

Options:

Take a break and have technical support address the problem.

Lecture from the instructor notes until the next break.

Dismiss the class until the projector can be fixed.

Have technical support correct the problem immediately during class

Question 77

A course is two days in length, and has at its core a four-step process. At the end of the first day, learners should be able to effectively demonstrate the first two steps of the model; however, it is clear a number of participants have not yet mastered the second step of the model. The instructor should:

Options:

Plan to practice the second step of the model at the star of day two

Meet individually with the learners who seem to be struggling

Only focus on the first two steps of the model

Continue with the course as planned on day two

Question 78

In a virtual classroom, which of the following would be the BEST reason for an instructor to poll the learners?

Options:

Allows the instructor to deliver exams to each student

Allows the learners to interact with one another

Allows the instructor to survey the class

Allows the instructor to see which learners are participating

Question 79

A learner shows up for class dressed inappropriately. Which of the following is the FIRST action the instructor should do?

Options:

Take the learner aside and inform the learner of the dress code policy.

Point out the violation of dress code in front of the other learners.

Remove the learner from class until they adhere to the dress code.

Give all the learners a break and address the situation with the point of contact

Question 80

A learner responds incorrectly to an instructor's question. Which of the following is the BEST response?

Options:

The instructor should answer the question in order to maintain the self-confidence of the learner

Be honest and tell the learner the answer was incorrect.

Thank the participant for trying and desk if someone could help out.

Move quickly to the next question so the learner will not feel embarrassed.

Question 81

Which of the following is MOST likely to motivate an at-risk student?

Options:

Clarifying that there are no winners or losers in the classroom

Allowing the student to make multiple attempts at the labs and providing praise for effort

Explaining that the student’s learning disability is the cause of a failure

Providing customized labs that can be completed successfully by the student

Question 82

An instructor asks students to write five multiple-choice questions on a topic. This exercise will help to:

Options:

Create an opportunity to use the questions on the final exam.

Encourage students to ask and answer questions themselves.

Evaluate and monitor student progress.

Improve the instructor's active listening skills.

Question 83

Performing a needs assessment with an audience directly relates to:

Options:

Future content and training outcomes.

The development of media relevant content.

The course objectives and goals.

Assessing the learner’s current skills and abilities.

Question 84

An instructor has been asked to develop a customized training course for a company. Which of the following should the instructor do FIRST?

Options:

Purchase the equipment and material needed for the training course.

Conduct a needs assessment with the company managers.

Develop the training course and then ask the company to review it for accuracy.

Ask for a list of personnel that will be attending the training.

Question 85

A new trainer is continually receiving poor evaluation scores. Which of the following is the MOST effective way of evaluating overall performance to improve scores?

Options:

Send the trainer to a Train-The-Trainer workshop for the content area being taught.

Record video of a class and evaluate it with a more experienced instructor.

Record audio of a class and evaluate it with a more experienced instructor.

Discuss the metrics that are currently being used and provide additional measures of performance.

Question 86

Working independently, several learners are completing a computer lab assignment. One learner wants to know when an advanced topic related to the lab will be covered in the course. Which of the following should be the instructor’s response?

Options:

Tell the learner that you are unsure but will email the learner with the answer.

Tell the learner when the topic will be covered.

Direct the learner to consult another student.

Ask the learner why it is important to have this information.

Question 87

A class has a few students who have prior knowledge in the subject matter. After teaching the lesson, which of the following would be the BEST way to proceed?

Options:

Put the class on break

Start the next lesson

Begin a thorough review of the lesson

Solicit stories from the students

Question 88

Which of the following activities is BEST when a group of workers in a class includes a high number of active learners?

Options:

Watching a video

Role play

Silent reading

Flip chart exercise

Question 89

A student asks the trainer an intricate question. Which of the following should the trainer do to interpret the question?

Options:

Ask the student to hold off until the end of the lecture

Interrupt the student and answer the question

Occasionally ask for clarification

Review the objectives

Question 90

A trainer gave a one-hour, continuous lecture on a technical topic to a diverse audience. Many learners were lost and therefore became disgruntled and uninterested. The BEST approach for delivering the content would have been to:

Options:

Cut the lecture in half and offer virtual content for self-paced learning.

Hold a discussion period first, then lecture for the remaining time.

Segment the lecture into two 30-minute blocks.

Engage learners using various learning activities within the hour.

Question 91

A trainer is in the middle of making a point with difficult material when a learner asks a question that is slightly off-topic. Which of the following is the BEST course of action for the trainer to take?

Options:

Answer the question immediately so it will not hang in the background distracting others

Inform the student that it is an off-topic question and has no place within the material

Redirect the question to another learner so their knowledge can be shared with the class

Defer the question, promising to get back to it as soon as is reasonable

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CompTIA TK0-201 Dumps

CTT+ Exam (Certified Technical) Questions and Answers

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