Salesforce Related Exams
Salesforce-Maps-Professional Exam
An organization requires sales reps utilize Salesforce Maps "Check in" and "Check out". A lot of sales reps have open tasks, they often forget to check out of a task when leaving an appointment. What steps can an admin take to ensure users do not forget to check out of a task using out of the box functionality?
A Sales Rep had to skip a few visits that were created by the Maps Advanced Visit Plan due to an urgent customer request. How would the Sales Rep reoptimize only their future routes to ensure the skipped visits are replanned?
An implementation partner is in the middle of a Salesforce Maps + Consumer Goods Cloud project and realizes a new requirement popped up that wasn't part of the initial solution design. The customer is persistent that this requirement needs to be in scope of the project. Which team member should manage this situation with the customer?