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Salesforce Salesforce-Maps-Professional Dumps

Salesforce Maps Accredited Professional Questions and Answers

Question 1

What are two potential reasons why a stop is not associated with a nearby account?

Options:

A.

The account record is not geocoded

B.

The account record is not included in the Marker Layer used to generate stop associations

C.

The driver does not have read access to the account in question

D.

The driver failed to perform a Check In when onsite at the account

Question 2

A user wants to publish a newly optimized alignment to Salesforce Maps. When the Publish button is clicked, Salesforce Maps is not visible as an option. What would cause this?

Options:

A.

Users cannot publish to Maps unless the alignment is approved

B.

Salesforce Maps Auto Assignment must be enabled in order to see this publishing option

C.

A minimum of 10 territories is needed in order to publish to Maps

D.

The Publish to Salesforce Maps option is not turned on in the Publish options of the Maps configuration

Question 3

A user plots a Marker Layer on a mobile device and notices a handful of missing markers compared to when the user plotted the same Marker Layer on desktop. What two reasons are most likely to cause this discrepancy?

Options:

A.

The filters on the Layer have been changed

B.

The maximum records to plot setting for mobile is considerably less compared to desktop

C.

Plot Visible Area is enabled

D.

The underlying Salesforce records have been deleted

Question 4

A Sales Rep had to skip a few visits that were created by the Maps Advanced Visit Plan due to an urgent customer request. How would the Sales Rep reoptimize only their future routes to ensure the skipped visits are replanned?

Options:

A.

Use the Plan My Visits button from the Maps Advanced Route Calendar

B.

Create Salesforce Events for the skipped visits

C.

Ask their Admin to regenerate routes for the Visit Plan

D.

Add the skipped visits to a future day from the Maps Schedule

Question 5

When attempting to publish an alignment, several publish options are greyed out and inactive. What is the most likely causes of this?

Options:

A.

The options that are greyed out are not installed in the Salesforce instance.

B.

The alignment must be approved before it can be published.

C.

The user does not have the correct permission to publish

D.

The alignment must be optimized prior to publishing.

Question 6

The Sales team wants to specify days of the week that visits can be scheduled at a certain Account by Maps Advanced Visit plans. What does an Admin need to set up to meet this requirement?

Options:

A.

Promotional Windows

B.

Maximum Shift Length

C.

Minimum and Maximum Days Between Visits

D.

Visit Windows

Question 7

A territory designer needs to define territories for 25 newly hired reps and ensure revenue is distributed as evenly as possible across the entire sales team. Which optimization priority should be chosen when running an optimization in Territory Planning?

Options:

A.

Continuity and Revenue

B.

Balance

C.

Continuity and Compactness

D.

Compactness and Disruption

Question 8

An international client is facing difficulties when geocoding local addresses on their records using Salesforce Maps. What are the two initial troubleshooting steps the consultant should take to address this issue?

Options:

A.

Check Salesforce Help for the Maps Geocoder coverage table to determine what's the level of geocoding coverage for the client's region

B.

Use Maps Clear coordinates action to clear coordinates and geocode records again

C.

Assess the quality and structure of the address information on the client's records

D.

Check the Permission set assignment configuration for Maps users

Question 9

Sales Managers have requested the ability to see the five most recent Opportunities when a Sales Rep selects a pin from an Account Marker Layer. How should the developer design the Account Marker Layer to meet this requirement?

Options:

A.

Pick Opportunity from the drop down list on the Tooltips tab.

B.

On the Related List Tab, choose "Opportunities'" from the "Add New" drop down and increment the Display counter to "5".

C.

Use "Filter by Activity' to limit the markers to Accounts with 5 opportunities or more.

D.

Be sure that Opportunities are included in the Cross Object Filter options on the Filters tab.

Question 10

How can an Admin ensure all Maps Users can see each other's Routes and Schedules?

Options:

A.

Disable "Routing Role Security"

B.

Enable "Allow Route/Schedule Sharing"

C.

Create a new Permission Set to grant access

D.

Enable Maps Object Permissions for appropriate Profile(s)

Question 11

Which feature would require purchasing Salesforce Maps Advanced7

Options:

A.

Mobile access

B.

Automatic route re-optimization

C.

Auto-assign leads based on location

D.

View premium data layers

Question 12

The Sales Team would like to see all of their accounts identified on the map in Rank order based on Annual Revenue. What are two methods an admin should use to accomplish this request?

Options:

A.

On the Markers tab, choose the Assignment Type of "Dynamic, Order"

B.

On the Filters tab, choose the Advanced option and pick Annual Revenue' from the Order By drop down.

C.

From the Advanced Tab, choose "Order Icons"

D.

Place Annual Revenue in the field named "Tooltip 1"

Question 13

A client uses account owners as the primary method of territory assignment and has low influx of new accounts. The clients territories are not geographically contiguous. Which publish method should a Consultant recommend in Territory Planning?

Options:

A.

Publish to Salesforce Maps

B.

Publish to Salesforce Fields

C.

Publish to Enterprise Territory Management

D.

Publish to Field Service

Question 14

Alpine Energy's internal project team has implemented Salesforce Maps in one of their sandboxes and is preparing for deployment to production. The team has identified a large number of marker layers, shapelayers, and other configurations that need to be migrated. What are the two most important things for a Maps Administrator to consider when planning this deployment?

Options:

A.

The Maps Migration Utility Tool can be used to extract, prepare, and transfer Salesforce Maps data between organizations.

B.

Because Salesforce Maps data is stored on many custom objects, it should be recreated by hand in the destination org.

C.

Because Salesforce Maps is an installed package, its data and configurations can be moved via change sets.

D.

Because Salesforce Maps is an installed package, its data and configurations cannot be moved via change sets.

Question 15

An implementation partner is in the middle of a Salesforce Maps + Consumer Goods Cloud project and realizes a new requirement popped up that wasn't part of the initial solution design. The customer is persistent that this requirement needs to be in scope of the project. Which team member should manage this situation with the customer?

Options:

A.

Customer Success Manager

B.

Lead Developer

C.

Solution Architect

D.

Project Manager

Question 16

Which two ways can an administrator assign users to a Maps Advanced Visit Plan?

Options:

A.

Assign by Role

B.

Assign by Profile

C.

Assign individual Users

D.

Assign by Public Group

Question 17

During a Salesforce Maps solution implementation project, how does one differentiate defining vs designing customer user stories?

Options:

A.

Define is documenting the source to target mapping between legacy mapping solutions and Salesforce Maps while design is developing the integration points

B.

Define is how the implementation team will build customer user stories while design is which customer user stories the implementation team will build

C.

Define is identifying the implementation team members that will gather requirements while design is identifying the solution design team members that will build the solution

D.

Define is which customer user stories the implementation team will build while design is how the implementation team will build the customer user stories

Question 18

A customer would like to create an alignment based on a territory model exported from another system. The records are not importing, with an error indicating "Some records did not import". Which two steps should the user take to resolve the error?

Options:

A.

Check the failed data import log to determine the cause.

B.

Select import from data set in order to populate a model with data from another system

C.

Ensure that the parent value in the CSV file is blank for top-level territories.

D.

Ensure that the columns of the CSV are in the proper order

Question 19

An organization requires sales reps utilize Salesforce Maps "Check in" and "Check out". A lot of sales reps have open tasks, they often forget to check out of a task when leaving an appointment. What steps can an admin take to ensure users do not forget to check out of a task using out of the box functionality?

Options:

A.

Enable Auto Check Out in Permission Groups under Installed Package | Configure | Permission Groups

B.

Go to Salesforce reports, create and share a completed task report with users, and add the report to the users dashboard.

C.

Complete the check in settings under Installed Package | Configure | Base objects and make sure verification distance is configured.

D.

Enable "Auto Check Out" for the corresponding Base Object under Installed Package | Configure | Base Objects

Question 20

A client is using Enterprise Territory Management. What type of report should a Consultant recommend and what field should they use for unit assignment when creating a data set?

Options:

A.

Accounts report and use the Owner Id field for unit assignment

B.

Accounts and Territories report and use the Territory Id for unit assignment

C.

Accounts with Territories report and use the Territory Label for unit assignment

D.

Accounts and Territory Users report and use the User Id for unit assignment

Question 21

A Marker Layer has been created to display all open opportunities and the results are not as expected. How can a user test this marker layer to ensure Salesforce Maps is displaying the correct number of results?

Options:

A.

Select the "Refresh Layers in this Area" button

B.

Create a Salesforce Report to match the Marker Layer Builder criteria

C.

Create the Marker Layer in the Corporate folder

D.

Update the Address Location in the Base Object

Question 22

A Sales Management team has asked their Salesforce admin to develop a weekly report showing the total mileage driven by each Sales Rep on their team. Assuming the Reps have Live Tracking turned on during their normal work day, which object contains the distance driven in a day?

Options:

A.

Maps Live Asset Daily Summary

B.

Maps Live Asset Daily Summary Event

C.

Maps Live Driver

D.

Maps Live Daily Trip

Question 23

What feature can be used to view proposed changes before reassigning in Territory Planning?

Options:

A.

Analyze and Compare

B.

Compare table

C.

Export to CSV

D.

Selection Details

Question 24

A Sales Manager is meeting with an enterprise customer that wants to implement Salesforce Maps with Territory Planning. In addition to Account data stored in Salesforce, the customer has legacy attribute data stored externally that relates to

specific Accounts. Which three options does the customer have to create this Data Set?

Options:

A.

SOQL Queries

B.

External XML

C.

Salesforce Reports

D.

Salesforce Dashboards

E.

External CSV

Question 25

Sales Management has requested the ability to compare the actual distance traveled to the distance submitted by each Sales Rep for reimbursement. Which Maps Live Tracking object should the Admin include in a Salesforce Report to see the total distance traveled each day by a Sales Rep?

Options:

A.

Maps Live Asset Daily Summary

B.

Maps Live Asset Daily Summary Event

C.

Maps Live Event

D.

Maps Route

Question 26

A territory manager has created a final alignment in Territory Planning and is ready to implement the changes in Salesforce. His organization has 350 territories with over! 00,000 records. What's the most suitable publishing method in this scenario?

Options:

A.

Publish to Enterprise Territory Management

B.

Publish to Salesforce Maps

C.

Publish to CSV

D.

Publish to Salesforce Report

Question 27

Which two options does an admin have when defining the Visit Duration in a Maps Advanced Visit Plan?

Options:

A.

60 minutes

B.

30 minutes

C.

A field chosen from the object

D.

Any length defined in the "Visit Duration' field

Question 28

Which feature supports the use of Custom Drive Profiles?

Options:

A.

Favorite Location

B.

Schedule

C.

Routes

D.

Marker Layer

Question 29

What are three things that can be published from Territory Planning to Enterprise Territory Management?

Options:

A.

Manually Assigned Accounts

B.

Lead Assignment Rules

C.

Manually Assigned Opportunities

D.

Territories

E.

Geographic Territory Rules

Question 30

Universal Containers client's data is only in states East of the Mississippi River in the United States. Universal Containers does not handle any customers or clients not included in that list of states. What is the simplest way to ensure that Universal Containers will only plan territories for states they do business in?

Options:

A.

After building the data set and alignment open the Territory Plan and ensure that all states West of the Mississippi River are moved to an "Unassigned" state.

B.

When defining the boundaries in the "Create Data Set" stage, after choosing United States, click ® on the filter icon and select the desired Zip codes from the list.

C.

When defining the boundaries in the "Create Data Set" stage, after choosing United States, click on the filter icon and select the desired States from the list.

D.

Ensure that the filters on the Report or query being used to build the Data Set limit the imported data to only the states desired.