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BAPv5 Exam Dumps : BCS Practitioner Certificate in Business Analysis Practice v5.2

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BCS Practitioner Certificate in Business Analysis Practice v5.2 Questions and Answers

Question 1

A company is reviewing its critical success factors and key performance indicators So far. it has key performance indicators for the following

The time to deliver orders for products Consumer satisfaction with products Wastage in product production The qualifications of production employees

Which area of Kaplan and Norton's balanced business scorecard has NOT been considered?

Options:

A.

Learning and growth

B.

Internal business process

C.

Customer

D.

Financial

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Question 2

Bessant Co.manufactures and sells clothing. The company is every profitable and the IT director would like to invest some of these profits into improving the technical infrastructure of the company, which would help the organic growth of the company. However, the finance director would like to use the profits to acquire one of its competitors.

Shelly is the business analyst on this project and she recognises that the IT and finance director do not agree on the future direction of the business. Once prefers organic growth and the other, growth by acquisition.

What technique COULD Shelly use to improve her understating ot these two different perspectives?

Options:

A.

CATWOE.

B.

The power/ interest grid

C.

SWOT analysis

D.

POPIT model.

Question 3

Alana has identified several issues in a process redesign project she is working on. including the following

1) The suggested changes to the business structure will affect our relationships with suppliers.

2) The proposed electronic data sharing with our suppliers will raise legal accessibility issues.

Which TWO elements of POPIT consider these issues?

Options:

A.

People

B.

Processes

C.

Organisation

D.

Information and technology

E.

Procedures