BAPv5 Exam Dumps : BCS Practitioner Certificate in Business Analysis Practice v5.2

The business analysis guidance makes it clear that a business case is not a “one-and-done” document that stops being useful at implementation. Instead, it is revisited at multiple decision gates through the lifecycle, including points after development estimates are known, before deployment, and later during operation when benefits realisation is checked. This directly contradicts statement A, because the business case remains relevant beyond implementation to confirm assumptions and verify whether expected benefits were actually achieved.

Statement B is also incorrect. The guidance explicitly states that the “do nothing / maintain the status quo” option should always be considered and will usually appear in the business case. It may sometimes be rejected due to unacceptable consequences, but it should still be included so decision-makers understand the risks of inaction.

Statement C is correct because the business case should consider both tangible and intangible benefits. The documentation explains that many benefits (for example improved customer satisfaction or staff morale) can be intangible, meaning they cannot be credibly valued in advance. While organisations vary in how they treat intangibles, the framework recognises them as legitimate benefits (with the caution not to overstate them or assign “spurious” values).

The stakeholder management strategy for senior managers should be constant active management. Senior managers have high power and high interest in the project, as they are responsible for overseeing its implementation and ensuring its alignment with organizational goals. They also have influence over other stakeholders, such as end users and employees. Therefore, they need to be regularly engaged, consulted, informed, and involved in decision making throughout the project lifecycle. Option B is the correct answer.

A consensus BAM is a conceptual model that depicts the agreed view of what the organisation does or should do. It shows the high-level activities and the logical dependencies between them. By comparing the consensus BAM with the current situation, a gap analysis can identify where the organisation is not performing as desired or where there are opportunities for improvement. Therefore, option A is the correct answer.