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BAPv5 Exam Dumps : BCS Practitioner Certificate in Business Analysis Practice v5.2

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BCS Practitioner Certificate in Business Analysis Practice v5.2 Questions and Answers

Question 1

You have been asked to create a Business Case for a project to streamline parcel delivery. The expectation is that the project will lead to substantial year-on-year savings. When considering the Business Change Lifecycle, in how many of its stages would you normally have activity relating to the Business Case?

Options:

A.

2

B.

3

C.

4

D.

5

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Question 2

As pari of a strategic review for a recording company, Exquisite Analogue, Jay has been asked to undertake a resource audit As a result of him meeting with key stakeholders he has compiled a list of statements

Which THREE of the following SHOULD be included in the resource audit?

Options:

A.

There are two recording studios, one in London and one in Pans

B.

In the back catalogue there are 20,000 analogue recordings

C.

Recent awards include Vinyl magazines 'Customers Choice Award'.

D.

An offer has been made to purchase the company by a larger competitor

E.

Imminent tax changes may impact profitability

Question 3

The management of a Health and Sports club has decided that one of its Critical Success Factors (CSF) is to provide excellent customer service. The below measures have been suggested.

Which two of these are appropriate Key Performance Indicators (KPIs) for the CSF “provide excellent customer service”?

Options:

A.

The number of customers who order food from the club restaurant.

B.

The percentage of customers who are fitter than when they joined the club.

C.

The number of customers who post negative feedback.

D.

The percentage of customers who renew their annual subscription.

E.

The percentage of customers who pay by monthly bank transfer.