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BAPv5 Exam Dumps : BCS Practitioner Certificate in Business Analysis Practice v5.2

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BCS Practitioner Certificate in Business Analysis Practice v5.2 Questions and Answers

Question 1

At a recent Board Meeting the Directors of an office fitting company ratified the company's mission as:

To meet or undercut all our competitors' prices'

Which of the following is MOST LIKELY to be the company's vision?

Options:

A.

To offer the best value office fitting service

B.

To reduce the cost of office fitting by 5%.

C.

To increase the company's market share.

D.

To be the premier office fitting company

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Question 2

Nastya is the CEO of a large technology firm, which develops new and innvolvative nanotechnology. Below is an email she has sent to her management team:

Dear Team,

Recent media coverage has revealed that our competitors have lower costs. It is important that we get back to our suppliers to see il they can secure a better component pnce for the next version of our NanoVac range Let's also consider the energy costs of our labs, I'm mindful that costs are rising due to investment in renewable power-1 want us to negotiate with our energy supplier to get a better deal.

I've also been reading reports on social responsibility and sustainability and I'd like a lull review of the biodegradability of the packaging of all our products- we don't want media attention for being a technology company that wastes natural resources.

Our employment regulations also need revisiting as there have been changes to pension rules and paternity/maternity rights for workers and I want us to be aware of these

Finally, regarding the staff conference I want to launch a new staff development programme, which aims to identify and develop the rising stars in our business People development should be a key priority in our next annual plan.

Thanks. Nastya."

Which elements of PESTLE are identified in this email?

Options:

A.

Environmental, Political. Socio-Cultural.

B.

Economic, Environmental, Legal

C.

Socio-Cultural. Technological. Economic

D.

Political, Legal. Economic

Question 3

A Housing Association has received press attention due to the poor state of its properties and the difficulties tenants experience in getting repairs done. It recently released the following press statement:

“It’s vital to us that our tenants live in good quality accommodation and that any problems are addressed in a timely manner. To this end we are launching an initiative to completely overhaul our maintenance strategy and operation.”

Which two of the following should the Housing Association consider as targets to measure their performance against this press statement?

Options:

A.

Emergency repairs to be required to no more than 5% of properties in any 12-month period.

B.

The number of complaints relating to repairs.

C.

Complaints relating to property condition and repairs should be no more than 10 in any month.

D.

The number of press stories about poor accommodation and difficulties in repairs.