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BAPv5 Exam Dumps : BCS Practitioner Certificate in Business Analysis Practice v5.2

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BCS Practitioner Certificate in Business Analysis Practice v5.2 Questions and Answers

Question 1

Bluesky Travel is an independent travel agency specialising in luxury bespoke holidays, which is introducing a new booking process. So far, the following key changes have been made:

1) The new Commercial Off The Shelf (COTS) software package for making bookings has been installed and is working

2) Data is being migrated from the old computer system to the COTS software package

3) The IT department has documented the configuration of the COTS system

4) The legal department has confirmed that the new COTS system is compliant with company policies.

In taking a holistic approach, which of the following areas of the POPII Model have NOT yet been addressed by the changes identified?

Options:

A.

Organisation and process.

B.

Process and people

C.

People and technology

D.

Organisation and information.

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Question 2

The below statements have been made about the consensus Business Activity Model (BAM) Which THREE of the statements are TRUE?

Options:

A.

A conceptual model

B.

Shows who undertakes the business activities

C.

Shows the logical sequence of process steps

D.

Forms the basis of subsequent gap analysis

E.

Describes a stakeholder's perspective on what the business does

Question 3

TeamClothing sells clothes through its shops based around the country If a customer in a shop cannot find the item they wish to buy. a sales assistant can order it for them online and when it arrives, the customer can then collect the item from the shop

Customers may also order directly from TeamClothing's website Orders from the website are usually delivered to the customer's home address Online customers also automatically receive a monthly catalogue from the firm, which lists current offers

Three events are of particular interest:

Shop sales assistants ordering items for a customer online Customers ordering through the website Sending a monthly catalogue to website customers

How would these events be classified'?

Options:

A.

External = 1; Time-based = 1; Internal = 1.

B.

External = 2, Time-based = 1

C.

Internal = 2; Time-based = 1.

D.

External = 3