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BAPv5 Exam Dumps : BCS Practitioner Certificate in Business Analysis Practice v5.2

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BCS Practitioner Certificate in Business Analysis Practice v5.2 Questions and Answers

Question 1

End users in one business area are unwilling to adopt a new finance management system (recently introduced by the innovation team), as they perceive that it is unnecessarily complicated and not useful. One of the end users in this business area has been very vocal and has been relying support from others since posting about it on the company’s intranet homepage.

The introduction finance system was initially supported by senior managers, but now users in other business area are also beginning to question whether they adopt the tool and are raising the issue with their managers.

The sponsor fully supports the decision to go ahead with the now tool and has made il very cleat to senior managers that he expects them to support this Initiative.

Which stakeholder management strategy SHOULD be taken with the senior managers?

Options:

A.

Keep onside.

B.

Constant active management

C.

Watch

D.

Keep informed

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Question 2

Casper Trading have identified the need for a change in management style within their business case to enhance team productivity. They have identified a risk that managers may struggle to adopt the new behaviours.

Which is most likely to be an effective countermeasure?

Options:

A.

Taking out an insurance policy against the risk.

B.

Appointing a new management team with the right skills.

C.

Requesting the team accept the managers’ current behaviours.

D.

Training and educating the managers in the new behaviours.

Question 3

The Directors of Pigeon Parcels are keen to clearly set out the company’s purpose so that both their employees and customers understand it.

Which of the following statements would be the best statement to adopt?

Options:

A.

To deliver 90% of our parcels within our service level agreement (SLA).

B.

To utilise data to identify bottlenecks and inefficiencies in the supply chain.

C.

To redefine the logistics landscape by delivering excellence with every parcel.

D.

To source packaging materials from sustainable suppliers to encourage recycling.