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BAPv5 Exam Dumps : BCS Practitioner Certificate in Business Analysis Practice v5.2

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BCS Practitioner Certificate in Business Analysis Practice v5.2 Questions and Answers

Question 1

A local council wishes to improve its housing allocation process. The following notes were made by the head of housing about the current process.

Housing application decision are made using a set of criteria based on a range of factors, including the length of time application has been on the waiting list and the number of dependents they have. The criteria by the council housing committee, who meet on a regular basis and seek to ensure that the criteria continue to enable effective housing allocation.

Occasionally, legislation ensuring protection for the most vulnerable people in our society can affect the criteria, as can changes issued by central government concerning practical issues, such as building regulations?

Which of the following types(s) of business rule has been described in this extract?

Options:

A.

Internal policies and internal procedures.

B.

External constrains and internal policies.

C.

External constraints and external procedures.

D.

Internal procedures.

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Question 2

As pari of a strategic review for a recording company, Exquisite Analogue, Jay has been asked to undertake a resource audit As a result of him meeting with key stakeholders he has compiled a list of statements

Which THREE of the following SHOULD be included in the resource audit?

Options:

A.

There are two recording studios, one in London and one in Pans

B.

In the back catalogue there are 20,000 analogue recordings

C.

Recent awards include Vinyl magazines 'Customers Choice Award'.

D.

An offer has been made to purchase the company by a larger competitor

E.

Imminent tax changes may impact profitability

Question 3

A company is implementing a new enterprise software application. As the existing process has been associated with poor customer satisfaction levels, which have declined even further in recent years, the decision has been made to completely re-engineer the process to reduce handoffs between staff, which will also better support remote working practices.

Which two sources should the business analyst use as part of their initial analysis of the situation?

Options:

A.

Procedure manuals.

B.

Financial statements.

C.

Mission and vision statements.

D.

Annual reports.

E.

Organisation charts.