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BAPv5 Exam Dumps : BCS Practitioner Certificate in Business Analysis Practice v5.2

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BCS Practitioner Certificate in Business Analysis Practice v5.2 Questions and Answers

Question 1

A company has decided to change one of its financial Key Performance indicators (KPIs). It has traditionally measured profit through its gross profit margin, however, it now wishes to measure It through it Return on Capital Employed (ROCE).

The following activities are on the consensus Business Activity Model (BAM)

a) Take control action

b) Monitor performance targets

c) Define performance targets.

d) Define target customers

Which of these would the event 'amend KPI’ affect?

Options:

A.

c only.

B.

a only.

C.

b, c and d.

D.

a. b and d.

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Question 2

You have been asked to create a Business Case for a project to streamline parcel delivery. The expectation is that the project will lead to substantial year-on-year savings. When considering the Business Change Lifecycle, in how many of its stages would you normally have activity relating to the Business Case?

Options:

A.

2

B.

3

C.

4

D.

5

Question 3

A company is implementing a new enterprise software application. As the existing process has been associated with poor customer satisfaction levels, which have declined even further in recent years, the decision has been made to completely re-engineer the process to reduce handoffs between staff, which will also better support remote working practices.

Which two sources should the business analyst use as part of their initial analysis of the situation?

Options:

A.

Procedure manuals.

B.

Financial statements.

C.

Mission and vision statements.

D.

Annual reports.

E.

Organisation charts.