NSE6_FSR-7.3 Exam Dumps : Fortinet NSE 6 - FortiSOAR 7.3 Administrator

The SLA Management Playbooks collection in FortiSOAR includes system-level playbooks designed to auto-populate date fields when the status of incident or alert records changes to Resolved or Closed. This functionality ensures that relevant date fields, such as resolution date or closure date, are accurately filled based on SLA criteria. By using SLA Management Playbooks, FortiSOAR automatically maintains date-related data integrity, which is essential for tracking and reporting purposes​.

In FortiSOAR playbooks, the "Create Record" and "Update Record" steps are categorized under the "Core" category of playbook steps. Core steps are essential actions that are frequently used in playbooks to interact with records in the FortiSOAR database. They include fundamental operations such as creating, reading, updating, or deleting records within modules. These steps are crucial for the automation of tasks such as data management, where playbooks need to create new entries or update existing data as part of incident response workflows​.