CIPS Related Exams
L4M3 Exam
John is a new procurement manager who has recently joined Smiths Facilities Management Ltd. The company provides maintenance services through the utilisation of subcontractors. It is experiencing a number of issues with its supply chain which has resulted in customer complaints, and John would like to introduce service level agreements (SLAs) to some of its key providers. Which of the following should be included?
How often the service will be provided
The procedures to be followed to resolve disputes
The qualifications needed by staff providing the service
The stock maintained by the subcontractor
In which of the following conditions, request for quotation produces the best results?
Under hire purchase agreement, when will the ownership of asset legally belong to the purchaser?