Salesforce FSL-201 Practice Exam Dumps 2025

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Salesforce - Implementing Field Service Lightning Questions and Answers

Question 1

Universal Containers wants to give Field Technicians the ability to create follow-up appointments if they are unable to complete w Work Order due to missing inventory. What should a Consultant implement to meet this requirement?

Options:

Implement a Macro to generate Service Appointments on the existing Work Order.

Implement a Quick Action to create a new Work Order Line Item on the existing Work Order.

Implement a Quick Action to create a new Service Appointment on the existing Work Order.

Implement a Custom Button to Create a Service Appointment on the existing Work Order.

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Question 2

Universal Containers is evaluating a strategy for reducing the cost of service using automated scheduling. Which two approaches will contribute to this goal? Choose 2 answers

Options:

Reduced Work Orders per Shift.

Reduced Overtime per Work Order.

Reduced Travel Time per Work Order.

Reduced Absences per Employee.

Question 3

Universal Containers performs service which may require more than one task on a Work Order. A Consultant has recommended Work Order Line Items to manage the task(s). What should be considered as part of this solution to ensure tasks are dispatched?

Options:

Work Order Line Items require a Case for the field technician to perform the work.

All Work Order Line items inherit the required Skills for the associated Asset.

Work Order Line Items require a Service Appointment for a field technician to perform the work.

Scheduled Work Order Line Items have to be completed on a daily basis or rescheduled the end of day.

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FSL-201 Exam Dumps : Salesforce - Implementing Field Service Lightning

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Salesforce - Implementing Field Service Lightning Questions and Answers

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