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FSL-201 Exam Dumps : Salesforce - Implementing Field Service Lightning

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Salesforce - Implementing Field Service Lightning Questions and Answers

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Question 1

Universal Containers would like to engage Contractors and Customers directly in their Field Service Solution. Which three options will provide read, write and edit access to Works Order objects? Choose 3 answers

Options:

A.

Customer Communities Plus

B.

Chatter Files Connect

C.

Chatter Customer Groups

D.

Partner Communities

E.

Customer Communities

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Question 2

Universal Containers wants to process mobile payments. How can this requirement be met?

Options:

A.

Attach a picture of the credit card

B.

Add a custom filed to store the credit card number

C.

Create a custom payments object

D.

Install an AppExchange package.

Question 3

Universal Containers has Resources working in multiple countries and time zones. Each country has different holidays and working hours as allowed by law. What should a Consultant recommend to implement these parameters with the most flexibility possible?

Options:

A.

Work Types, Resource Availabilities, and Operating Hours

B.

Service Territories, Resource Capacity, and Business Hours

C.

Service Territories, Operating Hours, and Resource Absences

D.

Skills, Operating Hours, Time Slots, and Holidays.

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