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FSL-201 Exam Dumps : Salesforce - Implementing Field Service Lightning

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Salesforce - Implementing Field Service Lightning Questions and Answers

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Question 1

Universal Containers’ Customers typically like to be served by the same Technician that completed the initial installation. How should a Consultant implement this rule?

Options:

A.

Add all other Resources as Excluded Resources.

B.

Add the Resource as a Required Resource.

C.

Add the Resource as a Preferred Resource.

D.

Add the Account as one of the Resource Skills.

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Question 2

Universal Containers (UC) wants to customize Service Reports provided to customers at sign-off. Which three options are available through configuration in Field Service Lightning?

Options:

A.

Add additional page to End Section of report.

B.

Add additional field to Address Section of report.

C.

Add additional filed to General Section of report.

D.

Add additional image to Detail Section of report.

E.

Add additional dates in Date Section of report.

Question 3

A Field Service Technician wants to view a list of parts consumed during a given time period. The Technician will then use the data to replenish inventory on the truck. Which three steps should a Consultant recommend to track the number of parts consumed? Choose 3 answers.

Options:

A.

Build a report to view Products Consumed on Work Order Line Items.

B.

Build a report using the Service Appointment Inventory module.

C.

Build a report to view Products Consumed on Work Orders.

D.

Build a report using the Work Order inventory module.

E.

Build a report to view Inventory Transactions.

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