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Salesforce FSL-201 Exam With Confidence Using Practice Dumps

Exam Code:
FSL-201
Exam Name:
Salesforce - Implementing Field Service Lightning
Certification:
Field Service Lightning program
Vendor:
Salesforce
Questions:
105
Last Updated:
Nov 18, 2025
Exam Status:
Stable
Salesforce FSL-201

FSL-201: Field Service Lightning program Exam 2025 Study Guide Pdf and Test Engine

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Salesforce - Implementing Field Service Lightning Questions and Answers

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Question 1

Universal Containers would like to engage Contractors and Customers directly in their Field Service Solution. Which three options will provide read, write and edit access to Works Order objects? Choose 3 answers

Options:

A.

Customer Communities Plus

B.

Chatter Files Connect

C.

Chatter Customer Groups

D.

Partner Communities

E.

Customer Communities

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Question 2

In the dispatch Console, when viewing the Map, which three data elements can be presented to the Dispatcher? Choose 3 answers

Options:

A.

Google Traffic Data

B.

Resource’s Home Base

C.

Service Appointments

D.

Resource’s Travel Speed

E.

Service Appointment Dependencies

Question 3

Universal Containers’ (UC) Technicians are required to record actual work duration against baseline estimates at the Work Order Line Item Level for certain tasks. How can this be supported using standard fields and features?

Options:

A.

Create Work Types for all tasks requiring an estimated versus baseline value. Train Service Technicians to select the appropriate Work Type, and then update the “Duration” field on the Work Order Line Item.

B.

Train Dispatchers to update the “Duration” field when Work Orders are created. Train Service Technicians to select the appropriate Work Type, and then update the “Duration” field on the Work Order Line Item.

C.

Create Knowledge Articles with the baseline durations for each Product. Train Service Technicians to associate the appropriate Knowledge Article, and then update the “Duration” field on the Work Order Line Item.

D.

Create Work Types for all tasks requiring an estimated versus baseline value. Train Service Technicians to select the appropriate Work Type, and then update the “Duration” field on the Work Order.

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