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Salesforce Field-Service-Consultant Exam With Confidence Using Practice Dumps

Exam Code:
Field-Service-Consultant
Exam Name:
Salesforce Certified Field Service Consultant (FS-Con-101)
Vendor:
Questions:
163
Last Updated:
Sep 27, 2026
Exam Status:
Stable
Salesforce Field-Service-Consultant

Field-Service-Consultant: Field Service Lightning program Exam 2025 Study Guide Pdf and Test Engine

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Salesforce Certified Field Service Consultant (FS-Con-101) Questions and Answers

Question 1

Ursa Major Solar tracks installed products using the Salesforce Asset object. Each individual solar panel is treated separately. To save money on service calls, many times customers will wait to have a technician come onsite until there are multiple panels that need servicing.

How should the callout for multiple panels be treated in Salesforce?

Options:

A.

Create a work order for each installed product and a work order dependency to assign to the same resource.

B.

Create a work order hierarchy with each installed product as a child work order.

C.

Create a work order with a work order line item for eachinstalled product.

D.

Create an asset hierarchy with each installed product as a child asset in the hierarchy.

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Question 2

The field service administrator at Ursa Major Solar updates the skills required on the most common work types to adapt to the increasing complexity of jobs. This change has led to many service appointments to be in violation. There is a global optimization job set up to run nightly that has been working correctly up until this point. The administrator needs to understand why the jobs are stillscheduled to resources that lack the appropriate skill level.

What are two reasons appointments remain in violation and are not reassigned?

Choose 2 answers

Options:

A.

Global optimization doesn't reschedule appointments that have rule violations.

B.

The optimizeruses a scheduling policy different from what is used on the dispatch console.

C.

The territory of the resources was not included in the global optimization request.

D.

There are no service resources available with the required skill levels.

Question 3

Universal Containers wants to identify which resources need more or fewer appointments.

Which Gantt chart filter option should a Consultant recommend to provide this information?

Options:

A.

Select Date Resolution on the Hours Tab.

B.

Select Travel Time and Breaksas skills on the Skills Tab.

C.

Select Hours, Absences and Overtime on the Utilization Tab.

D.

Select Sort by Average Utilization on the Resources Tab.