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Salesforce Field-Service-Consultant Exam With Confidence Using Practice Dumps

Exam Code:
Field-Service-Consultant
Exam Name:
Salesforce Certified Field Service Consultant (FS-Con-101)
Certification:
Field Service Lightning program
Vendor:
Salesforce
Questions:
163
Last Updated:
Aug 26, 2026
Exam Status:
Stable
Salesforce Field-Service-Consultant

Field-Service-Consultant: Field Service Lightning program Exam 2025 Study Guide Pdf and Test Engine

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Salesforce Certified Field Service Consultant (FS-Con-101) Questions and Answers

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Question 1

Universal Containers has a call center that responds to requests from customers and schedules time for Field Service Engineers (FSEs) to perform work on assets owned by the client. Call Center Agents are responsible for booking appointments.

Which permission set license should be assigned to the Call Center Agents?

Options:

A.

FSL Resource License

B.

FSL Admin License

C.

FSL Agent License

D.

FSL Dispatcher License

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Question 2

Service resources at universal container UC frequently work in more than one

serviceterritory the current scheduling policy looks only at primary territory while us

still want to optimizer to use the service resource primary when scheduling, UC also

wants the scheduling policy to look at the resources secondary services territory

Which two scheduling policy changes should a consultant recommend?

Choose 2 answers

Options:

A.

Includes the match territory work rule

B.

Remove the match territory work rule

C.

Select working location enable primary on the working territories work rule

D.

Deselect workinglocation primary on the working territories work rule

Question 3

Ursa Major Solar tracks installed products using the Salesforce Asset object. Each individual solar panel is treated separately. To save money on service calls, many times customers will wait to have a technician come onsite until there are multiple panels that need servicing.

How should the callout for multiple panels be treated in Salesforce?

Options:

A.

Create a work order for each installed product and a work order dependency to assign to the same resource.

B.

Create a work order hierarchy with each installed product as a child work order.

C.

Create a work order with a work order line item for eachinstalled product.

D.

Create an asset hierarchy with each installed product as a child asset in the hierarchy.

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