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Salesforce Field-Service-Consultant Exam With Confidence Using Practice Dumps

Exam Code:
Field-Service-Consultant
Exam Name:
Salesforce Certified Field Service Consultant (FS-Con-101)
Certification:
Field Service Lightning program
Vendor:
Salesforce
Questions:
163
Last Updated:
Nov 14, 2026
Exam Status:
Stable
Salesforce Field-Service-Consultant

Field-Service-Consultant: Field Service Lightning program Exam 2025 Study Guide Pdf and Test Engine

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Salesforce Certified Field Service Consultant (FS-Con-101) Questions and Answers

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Question 1

Universal Containers wants to implement Service LevelAgreements (SLA) for Work Orders.

Which three considerations should the Consultant take into account?

Choose 3 answers

Options:

A.

An Entitlement Process must be applied to both Cases and Work Orders.

B.

Milestones for Work Orders can be configured in Setup.

C.

Milestones for Work Orders can be set up from the metadata API.

D.

A new Entitlement Process requires selecting a single Entitlement Process Type.

E.

A single Milestone can be added to both Case and Work Order Entitlement Processes.

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Question 2

Universal Containers plans to implement Crew Management to better support its clients. Which area does the Consultant need to consider as part of the recommendation?

Options:

A.

A serviceresource can only be a member of a single Crew.

B.

Capacity-based scheduling is supported for Service Crews.

C.

The Preferred Resource service objective is ignored for active Crew Members.

D.

Salesforce Field Service considers the Recommended Crew Size when assigning appointments.

Question 3

A consultant has implemented user territories at Northern Trail Outfitters (NTO) in a private sharing model. A new Midwest Service Territory has been created.

Which two actions should NTO take to givethe dispatcher access to all relevant Midwest records? Choose 2 answers

Options:

A.

Create a new user territory associated with the Service Territory and dispatcher.

B.

Configure and run the User Territory Sharing Job in Field Service Settings.

C.

Assign a new user territory and add each of the assigned service resources.

D.

Add the resources assigned to the Service Territory's Member related list.

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