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Cloud Services Expert Exam for Cloud Architects Questions and Answers

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Question 1

A company has an incident process in place for the cloud services that they support. What is the correct order of steps for an incident process?

Options:

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Question 2

A company wants to deploy services in a new cloud infrastructure. A developer is helping the company design these services and realizes that the company is having trouble because of manual, legacy processes.

How can the organization address the legacy processes?

Options:

A.

Hire a service manager to implement orchestration workflows

B.

Establish a DevOps team and adopt agile development methods

C.

Establish a Service Governance Board and change the legacy processes

D.

Hire a cloud automation engineer to implement orchestration workflows

Question 3

An IT organization wishes to adopt ITaaS to offer services to customers. What should the organization consider when designing services?

Options:

A.

Manage the entire service lifecycle with the goal of zero-touch orchestration and service installation

B.

Use different service template for different business units to design all the services to be offered

C.

Ensure services are tightly coupled so that each service operates effectively

D.

Ensure that each service has dedicated resources available all the time in the resource pool

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