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Community-Cloud-Consultant Exam Dumps : Salesforce Certified Community Cloud Consultant (WI25)

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Salesforce Certified Community Cloud Consultant (WI25) Questions and Answers

Question 1

When testing the Community, the Salesforce Admin notices that the Knowledge tab is NOT visible to all partner Community users. What should the Salesforce Admin do to fix this problem?

Options:

A.

Add the Global Header permission set to all Community users

B.

Edit the Partner Community profile so that the Knowledge tab is visible

C.

Update the Admin profile so that the Knowledge tab is visible

D.

Create a Knowledge article and make it visible to the appropriate channel

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Question 2

The headphones alliance wish to engage with their customers in a whole new way and at Dreamforce they saw Communities in action. They have identified that they have a lot of great content but what to make sure that articles and discussions are grouped logically so that it is easy to find, post questions and navigate the site. What Communities feature would you recommend to use?

Options:

A.

Data Categories

B.

Topics

C.

Chatter Groups

D.

Article Groups

E.

Knowledge Groups

Question 3

Bagel World wish to engage with both their partners and customers alike and luckily have just purchased Salesforce. The only difference in the experience is that Partners will have access to their Bagel World Opportunities. What would you recommend to Bagel World?

Options:

A.

Create1 Community for both customers and partners

B.

Create two Communities and give Partners access to both and only have Opportunities available in the Partner Community

C.

Create 1 Community for both Customers and Partners and enable Super User Access for Partners

D.

Create 2 Communities 1 Partner Community and 1 Customer Community