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Community-Cloud-Consultant Exam Dumps : Salesforce Certified Community Cloud Consultant (SP25)

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Salesforce Certified Community Cloud Consultant (SP25) Questions and Answers

Question 1

Universal Containers needs to create a Community that meets the following requirements:

- Self-Service Support Community, in which customer and partner users are community members

- Partner users help Universal Containers by adding or resolving cases for their customers within the Community

- Partner users need access to some standardobjects except Leads, Campaigns and Opportunity Objects

- Partners use Chatter and the Case Feed to communicate with the Universal Containers team and customers

Which licence type should a Salesforce Administrator use for these Partner users?

Select oneor more of the following:

Options:

A.

Customer Community Plus licence

B.

Partner Community licence

C.

Employee Community licence

D.

Customer Community licence

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Question 2

Universal Containers built a Community using the Customer Service Template. They want the Salesforce Admin to enable multilingual support for their Community. Where can the Salesforce Admin configure the languages supported by this community?

Options:

A.

Community Settings

B.

Community Builder

C.

Force.com Sites

D.

Site.com Studio

Question 3

When testing the Community, the Salesforce Admin notices that the Knowledge tab is NOT visible to all partner Community users. What should the Salesforce Admin do to fix this problem?

Options:

A.

Add the Global Header permission set to all Community users

B.

Edit the Partner Community profile so that the Knowledge tab is visible

C.

Update the Admin profile so that the Knowledge tab is visible

D.

Create a Knowledge article and make it visible to the appropriate channel