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Community-Cloud-Consultant Exam Dumps : Salesforce Certified Community Cloud Consultant (SP25)

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Salesforce Certified Community Cloud Consultant (SP25) Questions and Answers

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Question 1

The product marketing team is revising its product data sheets and FAQ documentation to msupport major upgrades across the product line. Preliminary analysis shows the new articles have fewer views in the Partner and Customer Communities than expected.

What are three ways to increase the visibility of these Knowledge articles? Choose 3 answers

Select one or more of the following:

Options:

A.

Use the Recommendations component to promote specific articles to defined groups of users (Channels)

B.

Placehotlink URLs to these topics in the header component

C.

Create a new navigational topic for "New Products" and make sure the new articles are massigned to that user

D.

Make sure that the right fields in the Knowledge object are indexed to improve results in the Universal Search component

E.

Use the Featured Topics component to promote the topics related to these new articles

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Question 2

Universal Containers has the following requirements: • Enable VIP community access once a customer has reached $1 million in revenue. • Maintain customer revenue in Salesforce. • All customers must have accessto the general customer community. • VIP customers must have access to VIP information in the community. • The number of profiles in Salesforce must be limited. How should the Salesforce Admin provide VIP users access to the VIP information?

Options:

A.

Create a profile that has permissions to the VIP information and assign it to the VIP community users

B.

Create a permission set that has permissions to the VIP information and add it to VIP customers

C.

Create a sharing set that allows VIP customers to access VIP information

D.

Create a sharing rule that allows VIP customers to access VIP information

Question 3

A Salesforce Admin at Universal Containers needs an efficient way to update the colour palette in their newly created Community.

What three things should the Salesforce Admin do to brand this Community using Community Builder? 

Choose 3 answers.

Options:

A.

Choose colors for the text and border elements.

B.

Upload the Universal Containers logo image to create a custom color palette.

C.

Apply a color scheme that is appropriate for the template all at once with the color palette.

D.

Submit a URL reference of a site where the color palette will be matchedautomatically.

E.

Adjust the color palette from the Salesforce1 mobile app.

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