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Community-Cloud-Consultant Exam Dumps : Salesforce Certified Community Cloud Consultant (SP25)

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Salesforce Certified Community Cloud Consultant (SP25) Questions and Answers

Question 1

Universal Containers built a Community using the Customer Service Template. They want the Salesforce Admin to enable multilingual support for their Community. Where can the Salesforce Admin configure the languages supported by this community?

Options:

A.

Community Settings

B.

Community Builder

C.

Force.com Sites

D.

Site.com Studio

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Question 2

What moderation capabilities does Salesforce communities provide to automate the process of identifying and replacing words that are offensive or inappropriate for the Community?

Options:

A.

Create Process flows to identify posts with the offensive or inappropriate words and replace with other content

B.

Enable Moderation for the Community to block offensive or inappropriate content

C.

Write a trigger to identify posts with the offensive or inappropriate words and replace with other content

D.

Use moderation rules in the Community to block offensive or inappropriate content

Question 3

The product marketing team is revising its product data sheets and FAQ documentation to msupport major upgrades across the product line. Preliminary analysis shows the new articles have fewer views in the Partner and Customer Communities than expected.

What are three ways to increase the visibility of these Knowledge articles? Choose 3 answers

Select one or more of the following:

Options:

A.

Use the Recommendations component to promote specific articles to defined groups of users (Channels)

B.

Placehotlink URLs to these topics in the header component

C.

Create a new navigational topic for "New Products" and make sure the new articles are massigned to that user

D.

Make sure that the right fields in the Knowledge object are indexed to improve results in the Universal Search component

E.

Use the Featured Topics component to promote the topics related to these new articles