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Community-Cloud-Consultant Exam Dumps : Salesforce Certified Community Cloud Consultant (WI25)

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Salesforce Certified Community Cloud Consultant (WI25) Questions and Answers

Question 1

Universal Containers (UC) just went live with a new Customer Community. UC wants to automatically create Community users for related contacts when a new business opportunity is marked as closed won.

Which approach should the Community Cloud consultant recommended to accomplish this?

Select one or more of the following:

Options:

A.

Use a trigger to create Community users forall related contacts on the account

B.

Use a workflow rule to create a task for the administrator with a list of contacts that should be users

C.

Send an email to the administrator when the opportunity is marked closed won so they can create users

D.

Usea schedule report that alerts the Salesforce administrator of the new contacts

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Question 2

What moderation capabilities does Salesforce communities provide to automate the process of identifying and replacing words that are offensive or inappropriate for the Community?

Options:

A.

Create Process flows to identify posts with the offensive or inappropriate words and replace with other content

B.

Enable Moderation for the Community to block offensive or inappropriate content

C.

Write a trigger to identify posts with the offensive or inappropriate words and replace with other content

D.

Use moderation rules in the Community to block offensive or inappropriate content

Question 3

A coffee Company has created a Knowledge Base around its products and their usage. Prospective customers need to search for products and view community discussions. Current customers should be able toregister and discuss the products they purchased. The coffee company will use the Asset object to track registered products.

How should the coffee company's administrator meet these requirements?

Options:

A.

Create a public community for the Knowledge Base, and letcurrent customers sign in to register products

B.

Create a private community for the Knowledge Base, and let all customers register themselves

C.

Create a public community for the Knowledge Base, and let current customers register products

D.

Create a public community for the Knowledge Base, and let current customers register products in private community