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Community-Cloud-Consultant Exam Dumps : Salesforce Certified Community Cloud Consultant (SP25)

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Salesforce Certified Community Cloud Consultant (SP25) Questions and Answers

Question 1

What do you recommend? Wendy, the Community Manager at Regional Containers has come to you for advice on managing the Community (Community Manager & Community Builder) from a Mobile Device.

Options:

A.

Navigate to the community URL and append /manage/one. app and you will be able to login to the mobile community management site

B.

Wendy should access Community Manager and Community Builder via a Desktop browser only.

C.

Wendy should download the Salesforce1 app and access the Community Manager through the Salesforce1 switcher.

D.

Wendy should download the OneCommunity Manager app where she will be able to make limited administrative changes to the Community.

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Question 2

The headphones alliance wish to engage with their customers in a whole new way and at Dreamforce they saw Communities in action. They have identified that they have a lot of great content but what to make sure that articles and discussions are grouped logically so that it is easy to find, post questions and navigate the site. What Communities feature would you recommend to use?

Options:

A.

Data Categories

B.

Topics

C.

Chatter Groups

D.

Article Groups

E.

Knowledge Groups

Question 3

Universal Containers needs to create a Community that meets the following requirements:

- Self-Service Support Community, in which customer and partner users are community members

- Partner users help Universal Containers by adding or resolving cases for their customers within the Community

- Partner users need access to some standardobjects except Leads, Campaigns and Opportunity Objects

- Partners use Chatter and the Case Feed to communicate with the Universal Containers team and customers

Which licence type should a Salesforce Administrator use for these Partner users?

Select oneor more of the following:

Options:

A.

Customer Community Plus licence

B.

Partner Community licence

C.

Employee Community licence

D.

Customer Community licence