CESP Exam Dumps : Certified Employment Support Professional (CESP)

Maintaining data on an individual’s job performance is important for an employment support professional because it enables them to monitor the progress and outcomes of the individual, provide feedback and coaching, and adjust the level and type of support as needed. Data on job performance can include objective measures such as productivity, quality, attendance, and customer satisfaction, as well as subjective measures such as self-efficacy, satisfaction, and engagement. By collecting andanalyzing data on job performance, an employment support professional can identify the strengths and areas of improvement of the individual, celebrate their achievements, address any challenges or barriers, and facilitate their career development and advancement. References:

• Employment Support Professional (ESPro) Competencies Evaluation Tool
• 21 Employee Performance Metrics
• Individual job performance

A career portfolio is a collection of materials that showcase your work experience and skills to potential clients and employers1. It may include your resume, samples, skills, or awards1. A vocational evaluation report is a document that assesses your interests, aptitudes, abilities, and needs in relation to the labor market. While it may be useful for your own career planning, it is of least importance to a potential employer in an interview, as they are more interested in seeing your actual work samples, references, and resume that demonstrate your qualifications and fit for the job. Photos of Steve performing various job skills, for example, can provide tangible evidence of his competencies and achievements. Reference letters from Steve’steachers can attest to his character, work ethic, and academic performance. Steve’s resume can summarize his education, skills, and relevant experience in a concise and professional manner. 

 The LEAST appropriate response is to discuss this with him publicly so that his co-workers and manager know that you have addressed the concern. This would violate his right to privacy and dignity, and could also damage his relationships with his colleagues and employer. It could also increase his stress and anxiety, which could worsen his behavior. A better approach would be to speak with him privately and respectfully, and try to understand the reasons behind his rudeness. You could also observe him at work and provide feedback and support as needed. You could also ask the manager how she normally handles discipline with her employees and encourage her to treat him like everyone else, as long as it is fair and consistent. References:

• CESP Candidate Handbook, page 13, Domain 4: Workplace and Related Supports, Task 4.2: Provide ongoing support to the individual and employer to maintain employment, Knowledge of 4.2.1: Strategies for providing feedback and support to the individual and employer
• CESP- ASPE Flashcards, card 66, Job Coaching, Definition: The process of providing on-the-job training and support to individuals with disabilities to help them learn and perform the work and adjust to the work environment.