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CESP Exam Dumps : Certified Employment Support Professional (CESP)

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Certified Employment Support Professional (CESP) Questions and Answers

Question 1

A job-seeker tells an employment support professional he is interested in doing auto body work, although he indicates he does not know much about it. Which of the following would be the BEST initial step?

Options:

A.

Help him research the career's potential earnings.

B.

Help him fill out an application at a local auto body garage.

C.

Help him enroll in the auto body course at the local community college.

D.

Help him visit with the auto body garage to better understand the work.

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Question 2

You are a job coach for a 51-year-old male who has a cognitive disability. You decide to perform a site check to see how he has been doing at his job at a diner. When you arrive, you learn from his manager that he has been rude to customers lately. Which of the following is the LEAST appropriate response?

Options:

A.

Speak with him to try and determine what factors may be causing this behavior

B.

Ask the manager how she normally handles discipline with her employees and encourage her to treat him like everyone else.

C.

Observe him as he is working to identify the situations that occur before he acts inappropriately.

D.

Discuss this with him publicly so that his co-workers and manager know that you have addressed the concern.

Question 3

You are meeting for the first time with a 50-year-old male who has utilized mental health services since adolescence. He has requested assistance with getting a job and tells you he does not know where to begin, because he has been in-and-out of hospitals for much of his life and has very little job history. What should you do FIRST?

Options:

A.

Orient him to employment support services, since he has so little experience.

B.

Ask him to have his therapist verily that his symptoms are under control.

C.

Access his file to determine if anyone else has tried to work with him regarding employment.

D.

Tell him that you want to check with people who know him to see if they think he can work.