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Salesforce Certified-Business-Analyst Exam With Confidence Using Practice Dumps

Exam Code:
Certified-Business-Analyst
Exam Name:
Salesforce Certified Business Analyst (BA-201)
Vendor:
Questions:
312
Last Updated:
Apr 26, 2026
Exam Status:
Stable
Salesforce Certified-Business-Analyst

Certified-Business-Analyst: Salesforce Business Analyst Exam 2025 Study Guide Pdf and Test Engine

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Salesforce Certified Business Analyst (BA-201) Questions and Answers

Question 1

Northern Trail Outfitters (NTO) wants to discuss an enhancement to Campaigns with the engineering, marketing, and sales teams. The changes involve detailed integration between systems that will be used by WTO's customers. The business analyst (BA) needs to complete the org impact analysis.

Which reference should the BA consult to understand the integration pattern?

Options:

A.

Salesforce Solution Kits

B.

Solution Architecture Diagram

C.

Business Requirements Document

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Question 2

Which step should a business analyst take to establish credibility and covert empathy with stakeholders during discovery sessions for a new Experience site?

Options:

A.

Describe work with other companies that has solved similar problem.

B.

Ensure the workshop schedule consider tome zone and language differences.

C.

Reiterate the project objectives and the KPIs that will be tracked.

Question 3

A business analyst has been asked to evaluate all of the reporting tools that Universal Containers (UC) currently uses, including CRM Analytics, to identify gaps and overlaps in functionality.

Which tool would help UC understand the existing functionality.

Options:

A.

Value stream map

B.

Capability model

C.

Process map