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Salesforce Certified-Business-Analyst Exam With Confidence Using Practice Dumps

Exam Code:
Certified-Business-Analyst
Exam Name:
Salesforce Certified Business Analyst (BA-201)
Vendor:
Questions:
312
Last Updated:
Jan 2, 2026
Exam Status:
Stable
Salesforce Certified-Business-Analyst

Certified-Business-Analyst: Salesforce Business Analyst Exam 2025 Study Guide Pdf and Test Engine

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Salesforce Certified Business Analyst (BA-201) Questions and Answers

Question 1

Northern Trail Outfitters is undergoing a Service Cloud implementation and has decided to use the Scrum methodology for the implementation. A business analyst (BA) received an urgent, high-priority change request m the middle of a sprint.

Which step should the BA take next?

Options:

A.

Add the change request to the backlog to be prioritized for the next sprint.

B.

De-prioritize some user stones and add the change request to the current sprint.

C.

Begin working on the change request as soon as the team has capacity.

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Question 2

Which of the salesforce app providers will be able to unlock a locked user with their phones?

Options:

A.

All of them.

B.

iOS (App Store)

C.

Only those that download the app from the App Exchange.

D.

Android (Google Play)

Question 3

During a requirements gathering session, two stakeholders discuss the names of the fields they want to see when adding leads to the system. Each stakeholder has a different point of view on field names.

What should the business analyst do to help Influence the team and accurately capture the requirements?

Options:

A.

Find a middle ground where both stakeholders are satisfied with the field names.

B.

Ask the executive sponsor to make the final field name decisions.

C.

Allow the development team to make the final field name decisions.