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Salesforce Certified-Business-Analyst Exam With Confidence Using Practice Dumps

Exam Code:
Certified-Business-Analyst
Exam Name:
Salesforce Certified Business Analyst (BA-201)
Vendor:
Questions:
312
Last Updated:
Feb 1, 2026
Exam Status:
Stable
Salesforce Certified-Business-Analyst

Certified-Business-Analyst: Salesforce Business Analyst Exam 2025 Study Guide Pdf and Test Engine

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Salesforce Certified Business Analyst (BA-201) Questions and Answers

Question 1

Universal Containers recently kicked off a project to build an Experience Cloud solution for partners. Partners need to upload their monthly sales reports to this account portal.

Which option should the business analyst use as the functional requirement specification?

Options:

A.

Partners need to submit monthly sales reports.

B.

The portal should allow for partners to upload monthly sales reports.

C.

The portal should allow for partners to access monthly sales reports.

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Question 2

Universal Containers wants to integrate its Salesforce org with the largest online professional network so its sales reps can view information directly on Salesforce records. The business analyst will write acceptance criteria for this scenario.

What is an example of good acceptance criteria?

Options:

A.

A sales rep can view current information directly in the Lead and Contact records.

B.

A sales rep needs to have the CRM widget installed in the Lead and Contact Record Page Layout.

C.

Install a CRM widget to allow sales reps to view information in the Lead and Contact records.

Question 3

The quality assurance (QA) team at Cloud Kicks is reviewing user stones to write test scripts. The QA team is having difficulty with a specific story where a modification to an existing flow is needed for a custom object. The QA team is unable to discern what needs to be tested as a result of the updated flow.

What should the business analyst review and revise to provide more clarity to the QA team?

Options:

A.

The who, what, and why of the user story

B.

The acceptance criteria of the user story

C.

The definition of done of the user story