When evaluating Access Controls, ServiceNow searches and evaluates:
From the most specific match to the most generic match. This is the correct answer because ServiceNow follows a top-down approach when evaluating Access Control (ACL) rules, which are used to restrict the access to the data and functionality of the ServiceNow platform based on the user’s roles and conditions. ServiceNow starts with the most specific match, which is the field-level ACL rule, then moves to the table-level ACL rule, and finally to the global or * ACL rule. ServiceNow grants access if any of the ACL rules evaluates to true, and denies access if all of the ACL rules evaluate to false.
The following are not correct descriptions of how ServiceNow searches and evaluates Access Controls:
Only for matches on the current table. This is not correct because ServiceNow does not only look for matches on the current table, but also on the parent tables and the global or * table. For example, if there is no ACL rule for the incident table, ServiceNow will look for an ACL rule for the task table, which is the parent table of the incident table, and then for the global or * table, which is the parent table of all tables.
Only for matches on the current field. This is not correct because ServiceNow does not only look for matches on the current field, but also on the table that contains the field and the global or * table. For example, if there is no ACL rule for the short_description field on the incident table, ServiceNow will look for an ACL rule for the incident table, and then for the global or * table.
From the most generic match to the most specific match. This is not correct because ServiceNow does not follow a bottom-up approach when evaluating Access Controls, but a top-down approach, as explained above. References: Access Control Rules, ACL Evaluation Order
Question 2
Which Report Type(s) can be created by right-clicking on a column header in a table’s list?
Options:
A.
Bar Chart, Pie Chart, Histogram, and Line
B.
Bar Chart
C.
Bar Chart, Pie Chart, and Histogram
D.
Bar Chart and Pie Chart
Answer:
D
Explanation:
The Bar Chart and Pie Chart report types can be created by right-clicking on a column header in a table’s list. These report types show how individual pieces of data relate to the whole using proportional bars or slices. You can also choose different aggregation methods such as count, sum, average, min, max, or percent. Reference: [Create reports from lists]
Question 3
What are Application Files in a ServiceNow application?
Options:
A.
An XML export of an application's table records
B.
ServiceNow artifacts comprising an application
C.
XML exports of an application's Update Set
D.
CSV files containing data imported into an application
Answer:
B
Explanation:
Application Files are ServiceNow artifacts comprising an application. An application is a group of files and data that work together to provide a service or functionality. An application file is a specific type of file that belongs to an application, such as a table, a script, a form, a business rule, a UI action, etc. Application files define the structure, logic, and interface of the application. An XML export of an application’s table records, XML exports of an application’s Update Set, and CSV files containing data imported into an application are not examples of application files, as they are data formats that can be used to transfer or store information related to an application, but not the application itself. Reference: Application Files