C_C4H22_2411 Exam Dumps : SAP Certified Associate - Implementation Consultant - SAP Emarsys

To view an engagement summary for Mobile Engage Push and SMS channels:

Option B (Campaign Analytics):Correct. Campaign Analytics provides detailed engagement metrics (e.g., sends, opens, clicks) for specific channels like Mobile Engage Push and SMS over a selected time period, such as a month.

Option A:Incorrect. Revenue Analytics focuses on revenue attribution, not channel engagement.

Option C:Incorrect. Value Measurement is for ROI and business value, not detailed engagement summaries.

Option D:Incorrect. Strategic Dashboard offers high-level KPIs, not channel-specific engagement details.The SAP Emarsys Help Portal under "Campaign Analytics" confirms this.References:SAP Emarsys Help Portal - "Campaign Analytics" ( ).

List-unsubscribes in SAP Emarsys refer to a standardized unsubscribe mechanism:

Option B:Correct. List-unsubscribes are generated when a recipient clicks the unsubscribe link in the email header, typically inserted via the List-Unsubscribe header (RFC 2369), which Emarsys supports for compliance.

Option A:Incorrect. Changing profile info may update preferences but doesn’t trigger a list-unsubscribe.

Option C:Incorrect. Footer unsubscribe links typically lead to a preference center, not a list-unsubscribe.

Option D:Incorrect. Email client links (e.g., "Report Spam") are not managed by Emarsys as list-unsubscribes.The SAP Emarsys Help Portal under "Email Compliance" details the header-based list-unsubscribe process.References:SAP Emarsys Help Portal - "Email Compliance" ( ).