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IBM Case Foundation V5.2, Specialist Questions and Answers

Question 1

An administrator has installed IBM WebSphere ILog JRules under the Case Manager License agreement and is going to deploy an ILog Decision Service. Which statement is correct?

Options:

A.

The Decision Service may only be invoked directly by IBM Case Manager

B.

The Decision Service may only be invoked by a custom program and cannot be invoked directly by IBM Case Manager

C.

The Decision Service may be invoked by any program as long as it is in response to a request that has originated from IBM Case Manager

D.

The Decision Service may be invoked by any program, irregardless of whether this is done in response to a request that has originated from IBM Case Manager

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Question 2

With the integration of IBM Case Monitor and IBM Cognos Real-time Monitoring, what are two of the events you can monitor? (Choose two)

Options:

A.

The average number of closed cases

B.

The average age of active cases and tasks

C.

The number of incoming cases for a time period

D.

The average time that tasks spend in each state

E.

The number of completed workflows on Process Engine

Question 3

How would you hide the create and manage spaces and catalog entries from the user interface on a Mashup Server in a production environment?

Options:

A.

In the Mashup Center Space Manager, select Hide Create and Manage spaces from the Actions function

B.

In Case Manager Administration Client, configure and run the Export Pages task with Read Only option selected

C.

In Case Manager Administration Client, configure and run the Deploy Case Manager Client task with Modify Pages setting unchecked

D.

In the WebSphere administration console, from the Resource environment providers > Mashup ConfigServices > Custom properties set com.ibm.mashups.lockeddown to True