Advanced-Administrator Exam Dumps : Salesforce Certified Platform Administrators II (Plat-Admn-301)

Chat must be routed with Omni-Channel in Lightning Experience because Omni-Channel is the only way to route chats to agents in Lightning Experience1. Chat can only be added to Console navigation Lightning apps because Chat is a console app feature and requires a console app with a console navigation style2. & &type=5

A managed package is a type of app that can be installed from the AppExchange. Managed packages are typically created by ISV partners or developers who want to distribute and sell applications that are upgradeable and have intellectual property protection. Before installing a managed package, an administrator should consider the following:

A) Custom objects and custom fields used by the app count against the org’s limits.

Managed packages may include custom objects and custom fields that are used by the app. These custom objects and custom fields count against the org’s limits and may affect the performance or functionality of the org. Administrators should review the components and requirements of the app before installing it and make sure they have enough space and resources for the app. References: &type=5

C) Apps may require certain Salesforce editions or features to be enabled.

Managed packages may require certain Salesforce editions or features to be enabled in order to work properly. For example, some apps may require Lightning Experience, API access, custom permissions, or specific user licenses. Administrators should check the app’s description and documentation before installing it and make sure they meet the prerequisites for the app. References: &type=5

D) Apps may require external, third-party web services to function properly.

Managed packages may require external, third-party web services to function properly. For example, some apps may integrate with other platforms or systems such as Google Maps, PayPal, or Twilio. Administrators should check the app’s description and documentation before installing it and make sure they understand the implications and costs of using external web services. References: &type=5

The PARENTGROUPVAL function is a formula function that returns the value of a parent group in a report. It can be used to compare values across different groupings and show relative performance. In this case, the administrator can use this function to show the lead source effectiveness for each country by calculating the percentage of leads from each lead source divided by the total number of leads for each country. References: &type=5