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Free and Premium Salesforce Advanced-Administrator Dumps Questions Answers

Salesforce Certified Platform Administrators II (Plat-Admn-301) Questions and Answers

Question 1

The administrator at Cloud Kicks needs to set up automation to update three fields on the Shipment custom object. Because of the effect these updates will have on some programmatic customizations, they need to happen in a very specific order.

How should the administrator configure the field updates to ensure the proper order.

Options:

A.

Create three workflow rules in order, one workflow rule for each field update.

B.

Create a process with one criteria node and three field updates in the correct order.

C.

Create a process with three criteria nodes and stop after each action.

D.

Create a workflow rule with three field updates entered in the correct order.

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Question 2

The sale VP notices several sales reps generating a contract too early in the sales stage. The help correct this Behavior, the has requested the Create Contract button only be available when the opportunity reach… negotiation stage.

How should the administrator meet this requirement?

Options:

A.

Create a validation rule.

B.

Configure dynamic action.

C.

Create a custom permission.

D.

Modify page layout.

Question 3

When should an administrator apply a permission set to a user or group of users versus configuring the user’s profile with the necessary access?

Options:

A.

When a user is part of a team with an assigned profile that covers the majority of their needs but requires just a little less access than the rest of their team.

B.

When a user is part of a team with an assigned profile that covers the majority of their needs but requires more access than the rest of their team.

C.

When an organization’s sharing model is too broad and they need to restrict access beyond what their sharing model and existing profiles provide.

D.

When an organization has opted out of using the standard profiles and created custom profiles.

Question 4

Cloud Kicks users need to link multiple Case records to multiple Outcome records stored in a custom object. Any user that can view the Case record must be able to create a link. The administrator creates a Case Outcome custom object.

What is the recommended option to use when adding a field to Case Outcome?

Options:

A.

Lookup relationship with Ready-Only sharing setting.

B.

Master-detail relationship with Read-Only sharing setting.

C.

Lookup relationship with Read/Write sharing setting

D.

Mater-detail relationship with Read/Write sharing setting

Question 5

The administrator at Cloud Kicks (CK) is troubleshooting why users are missing expected email alerts from an automated process. The investigation shows that CK is hitting its daily limit.

What should the administrator review to resolve the issue?

Options:

A.

Email Logs

B.

HTML Email Status Report

C.

Notification Delivery Settings

D.

Outbound Messages

Question 6

How should an administrator support a finance team that is trying to use Opportunity data to keep an eye on their pipeline rather than manually calculating anticipated income for the quarter?

Options:

A.

Run a report at the end of each quarter to update the finance team on pipeline status.

B.

Set up collaborative forecasting to view quota against the open pipeline.

C.

Create a custom Forecasting object to inform the finance team on the status of deals.

D.

Show the finance team how to use the Opportunity Kanban List View.

Question 7

AW Computing organizes Its sales regions as East, Central, and West. Each region has sales reps, a sales director, and sales operations members. The organization-wide default for all objects is set to Private. Members of the operations team for the East region need access to all the accounts and opportunities in the region.

How should the administrator configure this requirement?

Options:

A.

Instruct the operations team members to add themselves to the account teams.

B.

Share an Opportunity sharing the with a public group containing the East operations profile.

C.

Assign to a role in the role hierarchy positioned above the East sales director.

D.

Utilize territory management to add the operations team to the East territory.

Question 8

The administrator at Cloud Kicks has been asked to delete a large number of quote line items. The/ receive a .csv fife with the record IDs to be deleted. The administrator uses Data Loader to delete them and selects Use Sulk APL When the job runs, every record shows an 'entity Is deleted' error In the error file that is created.

What is the reason for the error?

Options:

A.

The batch size selected was greater than the 200 record limit.

B.

Deleting with Data Loader can only be done In Batch API mode.

C.

One of the IDs in the batch referenced a record that was In the recycle bin.

D.

This Is the standard error message when records are deleted using Bulk API.

Question 9

The salts team at Universal Containers has asked the administrator to build functionality to automatically update the account checkbox field 'Opportunity Created' to checked when at least one related opportunity has been created.

What feature should the administrator use to build this functionality?

Options:

A.

Screen flow

B.

Workflow rule

C.

Record-triggered flow

D.

Assignment rule

Question 10

Dreamhouse Realty recently learned that the major listing service it utilizes can accept messages to a specific endpoint. The realtors want to utilize this to be able to quickly update the listing price on properties after it has

been approved.

What automation tool should the administrator configure?

Options:

A.

Flow

B.

Platform Event

C.

Process Builder

D.

Email Alert

Question 11

The Service team at Cloud Kicks needs a way to show the current status from the Account on the Case. This value should be on the page and is used in validation rules.

What should the administrator recommend to solve this?

Options:

A.

Create a cross-object formula.

B.

Use a picklist field.

C.

Make a Rollup Summary.

D.

Add a lookup field to Account.

Question 12

The administrator at Cloud Kicks noticed that a before trigger, which handles saving the original version of a record to an external database, fails. However, a flow configured for fast field updates runs successfully.

How should the administrator advise the developer?

Options:

A.

Record-triggered flows that are configured to run before save execute prior to all before triggers.

B.

A validation rule could be preventing records from ever meeting the conitions in the trigger.

C.

The trigger is writing the data to the wrong place in the external data archive.

D.

The code could be trying to create duplicates in the archieve when it is unable to.

Question 13

Northern Trail Outfitters (NTO) wants to start using Salesforce for its HR recruiting process. NTO needs to ensure that every application is linked to both a job posting and an applicants can apply for more one job posting, and each job posting can have more than one application.

How should an administrator configure the objects?

Options:

A.

Make Job Application as a junction object with a master-detail relationship to Applications and a lookup relationship to Job Posting.

B.

Create Application as a junction object with a master- detail relations to Job Postings and a lookup relationship to Job Applications.

C.

Add applicants as a junction object with master-detail relationship to both Posting and Job Applications.

D.

Configure Job Application as a Junction object with master-detail relationship to both Application and Job Postings.

Question 14

Cloud Kicks (CK) has an email parsing tool. CK wants to ensure that when certain field are updated, the Case Owner is notified by email.

What should the administrator use to email the Case Owner?

Options:

A.

Email-to-Case

B.

Outbound Message

C.

Before Save Flow

D.

After Save Flow

Question 15

An administrator at AW Computing is trying to track the login history for a specific user. The AW Computing org has 150,000 users and multi-factor authentication (MFA) is enabled and enforced for all users. In reviewing the Identity Verification History data, the administrator is unable to find any information for the mentioned user. The user used to log in regularly but has been inactive this quarter.

Which two reasons explain why the user's data is missing from Identity Verification History?

Choose 2 answers

Options:

A.

Identity Verification History stores the last year's worth of data.

B.

User belongs to a specific role for which identity verification data is not stored.

C.

Up to 20,000 records of users' identity verification attempts are stored.

D.

The last 6 months worth of data is stored in the Identity Verification History.

Question 16

Which two tools should an administrator use to required data to be entered in a field and improve data quality on a record in Salesrorce?

Choose 2 answers

Options:

A.

validation Rules

B.

Dashboards

C.

Workflow Rules

D.

Page Layouts

Question 17

A sales manager at AW Computing has created a contact record but is missing some of the information to complete the record. The organization-wide default for Accounts is set to Public Read Only, and Contacts are controlled by parent.

Options:

A.

Who will be able to edit this new contact record?

B.

Users above the sales manager in the role hierarchy

C.

All users in the organization

D.

The owner and users below the owner in the role hierarchy

E.

Sales manager and system administrator

Question 18

Management at Ursa Major Solar wants to understand how many accounts have opportunities in the overall pipeline.

What should the administrator use to create a report showing all open opportunities and the total number of accounts represented?

Options:

A.

The row count on a summary report grouped by account name

B.

A Cross Filter selecting opportunities with accounts

C.

A custom report type showing opportunities with accounts

D.

The Show Unique Count option on the account name column

Question 19

The administrator at Cloud Kicks is troubleshooting an issue one user is having with a flow. They have decided to add a debug log to that user.

What debug log category should be used?

Options:

A.

Workflow

B.

Callout

C.

System

D.

Database

Question 20

Which two ways can an administrator review the page performance for a Lightning record page?

Choose 2 answers

Options:

A.

Lightning Usage App

B.

Analyze Button

C.

Activation Button

D.

Pages Menu

Question 21

The VP of sales at AW Computing utilizes a Lead report grouped by Country and Lead Source to show where the leads are coming from. The number of leads vanes greatly for each Country.

What should the administrator configure on the report to show the Lead Source effectiveness for each country?

Options:

A.

The 'Show Unique Count*

B.

PARENTGROUPVAL Function

C.

Bucket fitters

D.

PREVGROUPVAL function

Question 22

An administrator has a request to write a report listing accounts that have sales from this year and that have a completed activity in the last 30 days.

What reporting feature should the administrator employ to provide only the list of accounts, without listing the details of the opportunities?

Options:

A.

Joined Report

B.

Cross-Filter

C.

Summary Report

D.

Filter Logic

Question 23

Ursa Major Solar has a junction object that connects Docs with Solar Panels. The administrator needs users to be able to see all the solar panels that a Dot is related to. Users already have access to the Bot and the Junction, but not the Solar Panel object.

What access docs the user need to be able to see the solar panel records?

Options:

A.

Read permission is required on both master records.

B.

Access permission Is not required on either master record.

C.

Create permission Is required on both master records.

D.

Read permission is required on at least are master record.

Question 24

Users at AW Computing are receiving a duplicate message when they enter contacts with common first and last names. Management wants to improve the user experience but also keep the data Integrity of contacts.

What should an administrator implement for this issue?

Options:

A.

Update the matching method on the rule from fuzzy to exact for First Name and Last Name.

B.

Change the duplicate rule to report Instead of alert so the message is avoided.

C.

Include the Email field to the existing matching rule for a more exact match.

D.

Add a secondary matching rule to the duplicate rule to match on the associated customer.

Question 25

AW Computing has implemented the Contacts to Multiple Accounts functionality. Users should be able to distinguish between contacts and related contacts.

What should the administrator do to configure the account page layout?

Options:

A.

Display both the contacts and the related contacts related lists.

B.

Display the related accounts related list on the page layout.

C.

Display the related contacts related list and add the direct field.

D.

Display the contacts related list and add the related field.

Question 26

The sales manager at Cloud Kicks (CK) wants to make sure the accounts that CK serves are happy. One way they track this is by how many open cases an account has with CK. The sales manager asks CK's administrator to build a report to show Accounts with Open Cases.

What report type would this be?

Options:

A.

Bucket Report

B.

Joined Report

C.

Summary Report

D.

Matrix Report

Question 27

The sales department has asked to limit access to the Amount field on the Opportunity to only tnose users. In the sales department and on the executtve team, Northern Trail Outfitters uses six custom profiles including Sales User. Marketing user, call Center user. Executive User Sales Manager user, ana call Center Manager user. Field level access is removed from three or the profiles In the sandbox.

What action should an administrator take to make sure this change is in production?

Options:

A.

Create a sandbox template and push it to production to reflect the update.

B.

Manually restrict access to this field for each profile via Setup Just like the sandbox.

C.

Deploy a change set from tht sandbox to prodUGBOffl including the Amount field with all the custom profiles.

D.

Process a change set with the profiles that should no longer have access to the field.

Question 28

An administrator is given a .csv file of 5,000 leads with External Id and Status fields. They need to match existing and add new records with Data Loader.

What action should be taken to populate the Status field on the records and add new records?

Options:

A.

Export

B.

Update

C.

Insert

D.

Upsert

Question 29

AW Computing wants to embed a report chart on the Account record page that shows the value of closed sales for that account. The chart should be limited to users in the Sales Manager role on the Account record pages.

how should this be accomplished?

Options:

A.

Create a new report and assign it to the component.

B.

Create a new page layout for the Sales Manager role.

C.

Filter component visibility for the Account ID.

D.

Filter component visibility for the Sales Manager role.

Question 30

How should an administrator accomplish this?

Options:

A.

Make record-triggered flows whenever Equipment records are created, modified or deleted.

B.

Write record-triggered ftews whenever Room records are related, modified, or deleted.

C.

Configure a ral-up summary field on Equipment.

D.

Create a roll-up summary field on Room.

Question 31

An administrator has created a flow that sends platform events whenever an opportunity is updated. An Apex developer has been tasked to write code that listens for these events. When reviewing the debug logs for a user, the developer can see that the flow ran, but the debug Information is missing.

What should the administrator recommend to assist with debugging?

Options:

A.

Select the Debug Enabled checkbox on platform events,

B.

Platform events are unavailable for debugging.

C.

Set a debug log on the Automated Process entity.

D.

Search the AppExchange to And a tool that assists with debugging.

Question 32

An administrator is receiving cases that users are getting logged out of Salesforce without notice.

What should the administrator do to address this issue?

Options:

A.

Deselect disable session timeout warning popup.

B.

Select force logout on session timeout.

C.

Remove the session timeout settings.

D.

Enable Remember me until logout.

Question 33

Cloud Kicks would like to reassign ownership of all leads that are open and more than 60 days old. The system administrator has written an assignment rule to distribute these leads to the correct owners or queues.

Which two tools should the administrator use to update the owner of these leads?

Choose 2 answers

Options:

A.

Bulk API

B.

Mass Update

C.

Dataloader.io

D.

Import Wizard

Question 34

Sales reps end partner consultants at Cloud Kicks work on the same kinds of shoe deals. The administrator has been asked to ensure that the Profit new on the Opportunity object is available to sales reps and is hidden from partners using Field Level Security.

Which two features should the administrator use to fulfil this request?

Choose 2 answers

Options:

A.

Permission Set

B.

Record Type

C.

Organization-wide Defaults

D.

Profiles

Question 35

Ursa Major Solar allows accounts to apply for loans to purchase solar panrts. Financial information will be stored in a custom object. Only finance team members should see the related financial information about the account.

What kind of field should the administrator create in the custom object?

Options:

A.

Lookup Relationship

B.

External Relationship

C.

Hierarchical Relationship

D.

Master-Detail Relationship

Question 36

An administrator is asked to create a report to calculate the year-over—year changed in the dollar amount of a company’s opportunities.

What reporting tool should be used to complete this request?

Options:

A.

A row-level formula to compare amounts grouped by year.

B.

A joined report with two report blocks for each year

C.

A custom summary formula with PARENTGROUPVAL function

D.

A custom summary formula with the PREVGROUPVAL function.

Question 37

A sales user is assigned to a permission set group that gives them Modify All access to

Accounts. An administrator assigns the same user to a muting permission set that mutes Deletes access on Account.

What level of access will the sales user have on the Account object?

Options:

A.

Read-only

B.

Modify All

C.

Read, Create, and Edit

D.

No Access

Question 38

AW Computing wants to create a process to assign accounts to different salespeople based on the annual revenue…. of the company. The administrator has decided to create a flow.

Which two consideration should the administrator make sure to remember when creating the flow? Choose 2 answers

Options:

A.

Use a Get Record component instead of hard coding record IDs.

B.

The running user of a flow is the user that last saved the flow.

C.

Update record elements should be placed outside the flow loop.

D.

Update Record elements should be placed inside the flow loop.

Question 39

A new administrator at Cloud Kicks has reported that they are unable to use outbound change sets as requested.

What permission should be reviewed to determine if it is missing from the administrator user or profile?

Options:

A.

Create and Upload Change Sets

B.

Modify Metadata Through Metadata API Functions

C.

Deploy Change Sets

D.

API Enabled

Question 40

What should the administrator consider before enabling Person Accounts?

Options:

A.

Person Account cannot be disabled.

B.

Person Account requires less data storage.

C.

Person Account and Business Accounts cannot be in the same sharing model.

D.

All standard Account news can be converted to Person Account field.

Question 41

The security department at AW Computing wants to prevent users from exporting more data than they need. Included in this request is limiting records containing sensitive information, such as bank accounts and Personal Identifiable Information (PII).

Which feature should an administrator recommend to help limit what data is exported?

Options:

A.

Salesforce Platform Encryption

B.

Export Data Settings

C.

Salesforce Shield

D.

Muted Permission Sets

Question 42

The administrator at Cloud Kicks made new fields and page layout adjustments based on new requirements from the service teem. The changes have been built In a sandbox and are ready to be deployed Into production.

Whet should an administrator do before deploying the change set in production?

Options:

A.

Request a new sandbox based on the sandbox where the changes were made.

B.

Make a new sandbox based on production to restore changes from.

C.

Push the change set to another sandbox to restore from.

D.

Create the fields and update the page layouts In production.

Question 43

Users report that the industry picklist field is no longer visible on account records. What test can an administrator use to troubleshoot the issue?

Options:

A.

Field audit history

B.

Setup audit trail

C.

Field history tracking

D.

Debug log

Question 44

Ursa Major Solar has a training sandbox with 160MB of test data that needs to be refreshed every other day.

Which two sandboxes should be used in this instance?

Choose 2 answers

Options:

A.

Partial

B.

Developer

C.

Developer Pro

D.

Full

Question 45

The administrator at Cloud Kicks is evaluating the capabilities of Schema Builder to create custom objects and custom fields. The administrator likes the user interface of the Schema Builder, as opposed to the new object and field wizards, but also notices some limitations.

What needs to be configured from the object manager instead of Schema Builder?

Options:

A.

Add custom fields to the page layout.

B.

Make available for Customer Postal.

C.

Enable field history tracking

D.

Allow Reports and Activities

Question 46

A user at Universal Containers wants to load records Into a custom object named Location from a .csv file. While using Data Loader, they cannot find the Location object.

What are two reasons this is happening?

Choose 2 answers

Options:

A.

The label of Location may have been changed.

B.

Data Loader should only be used with standard objects.

C.

Location has a master-detail field to Account.

D.

The users profile needs create access to Location.

Question 47

An administrator has found a free app on the AppExchanged and would like to install it.

Which three items should the administrator take to consideration before installed he managed package?

Choose 3 answers

Options:

A.

Custom objects and custom fields used by the app count against the org’s limits.

B.

Managed apps do not undergo a formal security review by Salesforce.

C.

Apps may require certain Salesforce editions or features to be enabled.

D.

Apps may require external, third-party web services to function properly.

E.

Apps must be installed in production before the app can be installed in a sandbox.

Question 48

Cloud Kicks has a very large knowledge base in Salesforce, Service reps are having a hard the finding the most reviewing articles because there are too many search results.

What should the administrator do to help service reps quickly narrow down the number of articles?

Options:

A.

Implement and configure Data Categories.

B.

Delete and remove old Knowledge articles.

C.

Update Knowledge to auto-search the case’s subject.

D.

Activate and configure Einstein Search.

Question 49

Ursa Major Solar (UMS) wants to identify customers that need to install a new solar panel monitor system it recently released. UMS tracks the installed products as Asset records that art related to the Account. Sales management has asked the administrator to create a report for users.

What is the recommended method for the administrator to meet the requirement?

Options:

A.

Use PREVGROUPVAL() in Report Builder.

B.

Use Role Hierarchy filter to restrict related records.

C.

Use a Summary report with Bucket Columns.

D.

Use a Cross Filter with WITHOUT logic.

Question 50

DreamHouse Realty wants to notify an assigned agent when an appointment Is booked on a custom object for one of their listed homes along with the total number of appointments booked so far. The administrator has configured a Roll-up Summary for the number of appointments as well as a flow to detect the creation of a new appointment

and send the information to the agent.

What consideration about process automation should the administrator be aware of to ensure the right Information is delivered?

Options:

A.

Only standard objects can be used with Roll-up Summary fields.

B.

Rows can only be triggered from the records created on standard objects.

C.

Roll-up Summary calculations will prevent a Mow from being triggered.

D.

Roll-up Summary calculations run after processes and workflows.

Question 51

Cloud Kicks uses a Lightning web component to provide instructions to sales reps. An administrator needs to correct a spelling error in the displayed text in one of the Lightning web components.

What is the recommended tool to make the change?

Options:

A.

Developer Org

B.

VisualStudio Code

C.

Salesforce Lightning Inspector

D.

Developer Console

Question 52

As part of their yearly audit, the compliance team at Cloud Kicks would like to track when a user's profile has been changed and who changed the data.

What should the administrator review to meet this requirement?

Options:

A.

Field History Tracking

B.

Setup Audit Trail

C.

Historical Trending

D.

Analytic Snapshot

Question 53

AW Computing continues to grow and has concerns about the volume of sensitive data being stored in its org. The administrator suggests utilizing Salesforce Shield.

What should the team consider before Implementing Salesforce Shield?

Options:

A.

Encrypted f elcz art j-ab e to be referenced in flows.

B.

Einstein Lead Scoring is available on encrypted fields.

C.

Paused flows can cause data to be saved in an unencrypted state.

D.

Shield Platform Encryption can be used with custom metadata types.

Question 54

Ursa Major Solar (UMS) wants to improve Its customers’ ability to search for knowledge articles. UMS has already created categories for articles.

Which two additional chances should be made to improve search capabilities?

Choose 2 answers

Options:

A.

Configure Global Search for specific search terms.

B.

Create synonyms for specific search terms.

C.

Configure Einstein Search for specific search terms.

D.

Promote specific search terms for specific articles.

Question 55

Northern Trail Outfitters (NTO) has a private sharing model for records containing a customer's credit Information. These records should be visible to a sales rep's manager but hidden from their colleagues.

How should an administrator adjust NTO's sharing model to ensure the correct amount of confidentiality?

Options:

A.

Use validation rules targeting the logged-in user.

B.

Add View All access for the object via the managers profile.

C.

Create sharing rules for each manager based on the record owner.

D.

Grant access using hierarchies via the sharing settings.

Question 56

AW Computing created new multi-tier service plans. The primary difference between the packages Is the length of the term. The company wants to capture start and end dates for each service plan sold, which can direr from the contract dates of the subscription.

How should an administrator ensure the data is captured properly?

Options:

A.

Build a validation rule on the Opportunity object to require custom date fields based on the product(s) selected.

B.

Configure formula fields to reflect the close date of the opportunity.

C.

Create a new price book for service plans with term lengths.

D.

Make a validation rule on the Opportunity Product object to require custom date fields based on the product family.

Question 57

Ursa Major Solar wants to add a chat component to its corporate website, where its service agents can respond directly from Salesforce.

What are two considerations the administrator should understand before adding Chat to the Service Console? Choose 2 answers

Options:

A.

Chat is unavailable in Lightning Experience if also using Omni-Channel.

B.

Chat can only be added to Standard navigation Lightning apps.

C.

Chat must be routed with Omni-Channel in Lightning Experience.

D.

Chat can only be added to Console navigation Lightning apps.

Question 58

The administrator at Cloud Kicks created a flow in a sandbox that walks service agents through the Return Merchandise Authorization creation process. The administrator deployed the flow to production with a Change Set. Users are unable to use the flow in production.

Which step should the administrator take?

Activate the flow administrator take?

Options:

A.

Activate the flow manually after deployment.

B.

Include the active and prior inactive flow version in the Change Set.

C.

Ensure there is an active flow version in the sandbox.

D.

Deployment the flow, with the Metadata API instead of Change Sets

Question 59

Cloud Kicks (CK) has introduced its new Alpha Shoe line. Customers create cases from CK's website. Managers receive a report of all cases created last week. Managers would like a way to easily see in the report if the customer refers to the new shoe line in the case subject.

How should the system administrator modify the report meet this request?

Options:

A.

Add a cross-filter and a with' sub-filter.

B.

Build a row-level formula.

C.

Change the format to a joined report.

D.

Include a contains filter on Subject.

Question 60

Cloud Kicks has organization-wide snaring defaults on the opportunity set to prvete. However, members of the finance team need to see closed won opportunities. The Drama team members all have roles under the finance director, while the sales team members have roles under the sales marager.

Which two options should the administrator use to meet these criteria?

Choose 2 answers

Options:

A.

Share with roles and subordinates of the finance director role.

B.

Make an owner-based sharing rule where the won field - true.

C.

Create a criteria-based sharing rule where the won field = true.

D.

Select all opportunities owned by the sales manager role.

Question 61

Cloud Kicks has just released a new Process Builder on the Account in production. The end users keep getting error messages that prevent them from completing their updates to the Account.

Which three things should the administrator do to resolve this issue?

Choose 3 answers

Options:

A.

Review the Error Email for the Process Builder and rectify the issues.

B.

Manually make the updates to the Account as the logged-in user.

C.

Deactivate the Process Builder in production.

D.

Have the users refresh the Account page so they get the current Process Builder.

E.

Fix the Process Builder in a sandbox and migrate the change to production.

Question 62

The administrator at Cloud Kicks has been requested to provide access to the Leads object to a contractor. The contractor currently has a profile that has access to a project management app within Salesforce. The contractor should only have View access to all of the Lead records.

What should the administrator handle this request?

Options:

A.

Assign a permission set that has View All on Leads.

B.

Add an app with the Leads tab to the user's profile.

C.

Assign the contractor a public group with Lead access.

D.

Create a profile with Read Only for all Leads.

Question 63

Users at AW Computing use a custom object to manage order*. All profiles share a single page layout. Customer Service and Sales users express frustration overseeing actions that-do not always apply to their situation on the page layout.

What should an administrator recommend?

Options:

A.

Use Dynamic Actions and conditional visibility to show the appropriate actions to the applicable users.

B.

Create separate record types for the Customer Service and Sales users' records.

C.

Configure two separate permission sets and assign the appropriate permissions to each user.

D.

Make two separate Lightning record pages and assign them to the applicable profiles.

Question 64

The support operations team has noticed some Invalid data In the custom Primary issue picklist field on case records. They are unsure of what the issue is since the field is being updated by an automated procedure and there Is a validation rule to ensure clean data on case records.

Why arc records being updated with data that violates the validation rule?

Options:

A.

The data change Is triggered by an update record Flow element.

B.

The field is being updated by a workflow field update.

C.

The field is being updated by an Apex before trigger.

D.

The user has the Modify All Data permission on the object.

Question 65

The administrator at Universal Containers recently rolled out Email-to-Case functionality. Even though a new record type was created and specified in the Email-to-Case settings, all incoming cases are receiving a different record type.

What is likely causing the record type discrepancy?

Options:

A.

The new Case Owner needs permissions to the new record type.

B.

The Automated Case User needs permissions to the new record type.

C.

A Case assignment rule is preventing the record type from being updated.

D.

A validation rule is preventing the record type from being updated.

Question 66

AW Computing has a new requirement from its security team where audit information

relating to an account must be recorded in a new custom object called Audit. Audit

records need to be preserved for 10 years and only accessible by the audit team.

Options:

A.

Grant Account Login Access

B.

Setup Audit Trail

C.

Connected App Usage

D.

Login History