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Salesforce ADM-261 Exam With Confidence Using Practice Dumps

Exam Code:
ADM-261
Exam Name:
Service Cloud Administration (SU24)
Certification:
Salesforce Consultant
Vendor:
Salesforce
Questions:
354
Last Updated:
Oct 2, 2025
Exam Status:
Stable
Salesforce ADM-261

ADM-261: Salesforce Consultant Exam 2025 Study Guide Pdf and Test Engine

Are you worried about passing the Salesforce ADM-261 (Service Cloud Administration (SU24)) exam? Download the most recent Salesforce ADM-261 braindumps with answers that are 100% real. After downloading the Salesforce ADM-261 exam dumps training , you can receive 99 days of free updates, making this website one of the best options to save additional money. In order to help you prepare for the Salesforce ADM-261 exam questions and verified answers by IT certified experts, CertsTopics has put together a complete collection of dumps questions and answers. To help you prepare and pass the Salesforce ADM-261 exam on your first attempt, we have compiled actual exam questions and their answers. 

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Service Cloud Administration (SU24) Questions and Answers

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Question 1

Universal Containers is exploring ways to provide itscustomers with more self-service options in its new Customer Community to reduce the number of interactions with their contact center. Which two features should a Consultant consider implementing? Choose 2 answers

Options:

A.

Use a community template to set up their customer community.

B.

Enable web -to -case on their public website.

C.

Enable Live Agent in their community to chat with an agent.

D.

Add the Question action to Chatter in the community publisher.

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Question 2

Universal container support manager wants to share product specific information with their customersusing communities. Choose 3 Answers

Options:

A.

Publish articles to external channels

B.

Assign article types to the communities

C.

Enable public solutions.

D.

Configure content library permissions

E.

Enable article deliveries

Question 3

Universal containers would like to implement a solution to hold service reps accountable to customer service level Agreements. Which two steps are necessary to satisfy this requirement? Choose 2 answers

Options:

A.

Set up Milestones.

B.

Enable Work Orders.

C.

Create an Entitlement Process.

D.

Configure Service Contracts.

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