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Salesforce ADM-261 Exam With Confidence Using Practice Dumps

Exam Code:
ADM-261
Exam Name:
Service Cloud Administration (SU24)
Certification:
Salesforce Consultant
Vendor:
Salesforce
Questions:
354
Last Updated:
May 10, 2026
Exam Status:
Stable
Salesforce ADM-261

ADM-261: Salesforce Consultant Exam 2025 Study Guide Pdf and Test Engine

Are you worried about passing the Salesforce ADM-261 (Service Cloud Administration (SU24)) exam? Download the most recent Salesforce ADM-261 braindumps with answers that are 100% real. After downloading the Salesforce ADM-261 exam dumps training , you can receive 99 days of free updates, making this website one of the best options to save additional money. In order to help you prepare for the Salesforce ADM-261 exam questions and verified answers by IT certified experts, CertsTopics has put together a complete collection of dumps questions and answers. To help you prepare and pass the Salesforce ADM-261 exam on your first attempt, we have compiled actual exam questions and their answers. 

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Related Salesforce Exams

Service Cloud Administration (SU24) Questions and Answers

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Question 1

Which Lightning Service Console feature should be used to enable Service Reps to send emails with attachments to customers basedon the Case details?

Options:

A.

Process Builder

B.

Lightning Knowledge

C.

Macros

D.

Visual Workflow

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Question 2

What should a Consultant recommend to ensure Live Agentchat requests contain enough information for Reps to effectively respond?

Options:

A.

Configure Lightning Guided Engagement.

B.

Configure a Live Chat Validation Rule.

C.

Customize the Pre-chat form.

D.

Customize the Lightning Console chat page.

Question 3

Service Representatives are complaining that their Lightning Service Console is too crowded making it difficult to find the tabs and features they need. After reviewing the Service Representatives console use, all configuredfeatures are required. Which solution should a Consultant suggest to improve the efficiency of console users?

Options:

A.

Enable Keyboard shortcuts

B.

Define criteria-based record page components

C.

Configure Macros

D.

Create multiple Console layouts

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