CertsTopics Logo

Summer Special - Limited Time 65% Discount Offer - Ends in 0d 00h 00m 00s - Coupon code: top65certs

Salesforce ADM-261 Exam With Confidence Using Practice Dumps

Exam Code:
ADM-261
Exam Name:
Service Cloud Administration (SU24)
Certification:
Salesforce Consultant
Vendor:
Salesforce
Questions:
354
Last Updated:
Sep 18, 2025
Exam Status:
Stable
Salesforce ADM-261

ADM-261: Salesforce Consultant Exam 2025 Study Guide Pdf and Test Engine

Are you worried about passing the Salesforce ADM-261 (Service Cloud Administration (SU24)) exam? Download the most recent Salesforce ADM-261 braindumps with answers that are 100% real. After downloading the Salesforce ADM-261 exam dumps training , you can receive 99 days of free updates, making this website one of the best options to save additional money. In order to help you prepare for the Salesforce ADM-261 exam questions and verified answers by IT certified experts, CertsTopics has put together a complete collection of dumps questions and answers. To help you prepare and pass the Salesforce ADM-261 exam on your first attempt, we have compiled actual exam questions and their answers. 

Our (Service Cloud Administration (SU24)) Study Materials are designed to meet the needs of thousands of candidates globally. A free sample of the CompTIA ADM-261 test is available at CertsTopics. Before purchasing it, you can also see the Salesforce ADM-261 practice exam demo.

Get ADM-261 Full Access

Related Salesforce Exams

Service Cloud Administration (SU24) Questions and Answers

Get Free ADM-261 Questions and Answers
Question 1

The contact center at Universal Containers offers support through phone, email, public website, and a Community. The contact center manager wants to demonstrate the success of recent self-service initiatives to executive management. Which two reports should the contact center manager present to executive management? Choose 2 answers

Options:

A.

Number of cases closed by self-service users.

B.

Average call handle time by team.

C.

Number of Knowledge articles created each month.

D.

Number of cases created using Communities by month.

Buy Now
Question 2

Universal Containers wants articles to be suggested to agents based on information they are typing into the case. Which solution should a consultant recommend?

Options:

A.

Implement a Salesforce Console for Service and enable the Knowledge sidebar on the case page layout.

B.

Enable the Knowledge sidebar related list on the case page layout.

C.

Enable the Knowledge sidebar setting in the case support settings.

D.

Create a Visualforce page called Knowledge sidebar on the case page layout.

Question 3

Which Lightning Service Console feature should be used to enable Service Reps to send emails with attachments to customers basedon the Case details?

Options:

A.

Process Builder

B.

Lightning Knowledge

C.

Macros

D.

Visual Workflow

Get Free ADM-261 Questions and Answers