7392X Exam Dumps : Avaya Aura Call Center Elite Implementation Exam

Variable in Vectors

Adjunct Routing

Forced Agent Logout from the After Call Work (ACW) mode

Redirection on No Answer (RONA)

It improves agent performance as supervisors have the option to have agents handle calls based on either skill level or greatest need.

It provides basic reporting on Vectors, Agents, and Trunk Groups.

It facilitates routing of incoming calls to a Voice Response Unit to facilitate self-service.

It provides options for selecting among available agents with the same skill.

It enables recorded announcements to be played to incoming calls.

The SET command allows variables to be manipulated using arithmetic and string operators

The SET command allows you to place calls in a particular queue

The SET command allows a group of variables to follow a specific pattern

The SET command reassigns variables to new values during the process of a vector