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7392X Exam Dumps : Avaya Aura Call Center Elite Implementation Exam

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Avaya Aura Call Center Elite Implementation Exam Questions and Answers

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Question 1

A customer has the Elite Call Center package and wants Basic Call Management System (RCMS) for reports.

Which statement is true about this scenario?

Options:

A.

BCMS has all the functions Call Management System (CMS) supports but with less capacity.

B.

BCMS generates Split Reports and not Skills Reports.

C.

BCMS does not support all Call Center Elite features.

D.

BCMS is only offered for customers with a Basic Call Center package.

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Question 2

Which three Items are components of Communication Manager? (Choose three.)

Options:

A.

endpoints

B.

gateways

C.

sessions

D.

trunks

E.

desktops

Question 3

How can an Installer Identify If a customer has the Avaya Aura® Call Center Elite package?

Options:

A.

Check the System-Parameters Customer-Options Form and search for the Vectoring (3.0 Enhanced) field.

B.

Check the System-Parameters Customer-Options Form and search for the EAS field.

C.

Check the Feature-Related System Parameters and search for the Call Center Elite field.

D.

Check the System-Para meters Customer Options Form and search for the Call Center Elite field.

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