7392X Exam Dumps : Avaya Aura Call Center Elite Implementation Exam

Check the System-Parameters Customer-Options Form and search for the Vectoring (3.0 Enhanced) field.

Check the System-Parameters Customer-Options Form and search for the EAS field.

Check the Feature-Related System Parameters and search for the Call Center Elite field.

Check the System-Para meters Customer Options Form and search for the Call Center Elite field.

It improves agent performance as supervisors have the option to have agents handle calls based on either skill level or greatest need.

It provides basic reporting on Vectors, Agents, and Trunk Groups.

It facilitates routing of incoming calls to a Voice Response Unit to facilitate self-service.

It provides options for selecting among available agents with the same skill.

It enables recorded announcements to be played to incoming calls.

System-Parameters Security

Special System Parameters

System-Parameters Customer-Options

Feature-Related System Parameters