Avaya Related Exams
33810X Exam
During a discovery conversation with a satellite television provider, a sales person learned that the business pain point of multi channel contact center capabilities are now a basic requirement, along with queuing, routing, tracking, and reporting of inbound, outbound, and blended calls.
Which value proposition would you use?
A finance director wants a solution that both answers Inbound calls during peak call times to avoid poor customer experience, and minimizes costs for additional agents.
Which solution meets these customer requirements?
Media Servers are needed in a SIP-enabled AACC
Which deployment allows the co-resident installation of Voice and Multimedia Contact Center with Media Server?