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33810X Exam Dumps : Avaya Aura Contact Center Solution Design Exam

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Avaya Aura Contact Center Solution Design Exam Questions and Answers

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Question 1

A finance director wants a solution that both answers Inbound calls during peak call times to avoid poor customer experience, and minimizes costs for additional agents.

Which solution meets these customer requirements?

Options:

A.

Avaya IX ™ Workplace

B.

Avaya Callback Assist

C.

Avaya IX ™M Workspaces

D.

Avaya Agent Desktop

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Question 2

Which group offers the AACC Callback Request solution that leverages AACC scripting and web services, as well'as the outbound capability of AACC?

Options:

A.

Avaya technical staff

B.

Avaya Development team

C.

Avaya Support

D.

Avaya Professional Services

Question 3

The Avaya Aura® Media Server (AAMS) delivers a high Soft DSP / Media channel density.

How many Media Processing Units (MPU) can the AAMS provide with a Large Bare Metal Server?

Options:

A.

4450

B.

2200

C.

1100

D.

550

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