CompTIA Related Exams
220-1002 Exam

A user calls the corporate help desk to report a malware detection message that is displayed on the user's screen Which of the following should the technician instruct the user to do FIRST?
A user wants a phone with an operating system that is highly customizable. Which of the following operating systems will a technician MOST likely recommend?
Joe, a technician, has his daily plans forwarded to him by his supervisor. Upon arrival to the external to the second support call of the day, Joe realizes the issue will require much more time than initially scheduled, and several support calls will not be completed. Which of the following would be the appropriate action for Joe?