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Note! Following 220-1002 Exam is Retired now. Please select the alternative replacement for your Exam Certification. The new exam code is 220-1102

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CompTIA A+ Certification Exam: Core 2 Questions and Answers

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Question 1

A technician needs to edit a protected .dll file but cannot find the file in the System32 directory. Which of the following Control Panel utilities should the technician use?

Options:

A.

System

B.

Display

C.

Folder Options

D.

Indexing Options

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Question 2

A user calls the help desk regarding a new Windows issue that started in the morning. The user can no longer use any locally attached devices such as a mouse or a printer, and a reboot did not fix the problem Which of the following would MOST likely fix the issue?

Options:

A.

Roll back updates.

B.

Disable the Windows Update service

C.

Check for updates

D.

Restore hidden updates

Question 3

A user’s desktop will not run an accounting program. The program’s splash screen pops up, and then the software freezes. Which of the following actions should a technician take FIRST to help resolve the issue?

Options:

A.

Uninstall, reinstall, and restart the application.

B.

Reseat the memory.

C.

Ensure the PC meets the minimum requirements.

D.

Reset the PC display settings.

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