100-150 Exam Dumps : Cisco Certified Support Technician Networking Exam

Two home office computers are connected to a switch by Ethernet cables.

Network Type: LAN (Local Area Network)

Explanation: A LAN connects devices within a limited area such as a home, office, or building, using Ethernet cables or Wi-Fi.

Three government buildings in the same city connect to a cable company over coaxial cables.

Network Type: MAN (Metropolitan Area Network)

Explanation: A MAN connects networks across a city or campus, often using fiber optic or coaxial cables.

A cell phone connects to a Bluetooth headset.

Network Type: PAN (Personal Area Network)

Explanation: A PAN connects devices within a personal workspace, typically using wireless technologies like Bluetooth.

A financial institution connects its branches through a telecommunications service provider.

Network Type: WAN (Wide Area Network)

Explanation: A WAN connects multiple LANs over long distances, often using leased lines or satellite links provided by telecommunications companies.

LAN (Local Area Network): Used for connecting devices within a small geographical area such as a single building or home.

MAN (Metropolitan Area Network): Covers a larger geographical area than a LAN, typically a city or campus.

PAN (Personal Area Network): Connects devices within the range of an individual person, such as connecting a phone to a Bluetooth headset.

WAN (Wide Area Network): Spans large geographical areas, connecting multiple LANs across cities, countries, or continents.

References:

Network Types Overview: Cisco Networking Basics

Understanding Different Network Types: Network Types Guide

•1000BASE-T Cable: This refers to Gigabit Ethernet over twisted-pair cables (Cat 5e or higher).

•Connector: RJ-45 connectors are used for Ethernet cables, including those used for 1000BASE-T.

•Coax: Used for cable TV and older Ethernet standards like 10BASE2.

•RJ-11: Used for telephone connections.

•OS2 LC: Used for fiber optic connections.

References:

•Ethernet Standards and Cables: Ethernet Cable Guide

Statement A: "A detailed description of the fault." This is essential for support staff to understand the nature of the problem and begin troubleshooting effectively.

Statement C: "A description of the conditions when the fault occurs." This helps in reproducing the issue and identifying patterns that might indicate the cause of the fault.

Statement B: "Details about the computers connected to the network." While useful, this is not as immediately critical as understanding the fault itself and the conditions under which it occurs.

Statement D: "The actions taken to resolve the fault." This is important but typically follows the initial report.

Statement E: "The description of the top-down fault-finding procedure." This is more of a troubleshooting methodology than information typically included in an initial support ticket.

References:

Best Practices for Submitting Support Tickets: Support Ticket Guidelines