100-140 Exam Dumps : Cisco Certified Support Technician (CCST) IT Support

Joe calls in to report internet outages. A customer service technician enters the trouble ticket shown below. Review the trouble ticket below and classify which parts of this ticket follow documentation best practices.

Move the description to each label to identify whether the part of the documentation referenced by the label meets documentation best practices or does not meet documentation correct practices.

Note: You will receive partial credit for each correct answer.

Your company allows users to use their personal devices while in company meetings. However, the computers must meet the following power management requirements:

The display must always turn black if the computer has no activity for 15 minutes.

The computer must always go into low-power mode if it has no activity for 30 minutes.

The computer must never hibernate.

You need to configure power management for a user's laptop to meet the requirements.

Select the correct options in the Power & Sleep settings window show in the answer area.

You need to help a Windows user close some Microsoft Edge pages that are no longer responding.

You guide them to Task Manager to perform the action.

In the answer area, select the tab that will allow the user to close a task.

Note: There might be multiple ways to complete this action.