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100-140 Exam Dumps : Cisco Certified Support Technician (CCST) IT Support

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Cisco Certified Support Technician (CCST) IT Support Questions and Answers

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Question 1

A customer copied the APK file for an app from their Windows laptop to the Documents folder on their Android phone. The customer needs help installing the app on the phone.

You need to configure the phone to allow installation of unknown apps.

Which option should you choose?

Select the correct option in the answer area.

Options:

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Question 2

You receive a call from a user stating that their webcam stopped working. There have been no operating system updates since it was last working.

Which action should you tell the user to perform first?

Options:

A.

Check cables for connectivity.

B.

Check the screen resolution of webcam.

C.

Update the webcam driver software.

D.

Rollback the webcam driver software.

Question 3

Which three pieces of information would be considered Personally Identifiable Information (PII)? (Choose three.)

Note: You will receive partial credit for each correct selection.

Options:

A.

Marital Status

B.

Fingerprint

C.

Email Address

D.

Gender

E.

Race

F.

Date of Birth

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