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100-140 Exam Dumps : Cisco Certified Support Technician (CCST) IT Support

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Cisco Certified Support Technician (CCST) IT Support Questions and Answers

Question 1

A customer copied the APK file for an app from their Windows laptop to the Documents folder on their Android phone. The customer needs help installing the app on the phone.

You need to configure the phone to allow installation of unknown apps.

Which option should you choose?

Select the correct option in the answer area.

Options:

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Question 2

An employee is having problems reaching URLs on the World Wide Web. You examine the addressing configuration for the employee's PC that is shown as follows:

You have verified that you can open a website on the employee's PC by entering the website's IP address in their browser.

Which IP address should you ping to determine what the problem is?

Options:

A.

192.168.1.130

B.

192.168.1.1

C.

192.168.1.253

D.

192.168.1.254

Question 3

You need to help a Windows user close some Microsoft Edge pages that are no longer responding.

You guide them to Task Manager to perform the action.

In the answer area, select the tab that will allow the user to close a task.

Note: There might be multiple ways to complete this action.

Options: