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100-140 Exam Dumps : Cisco Certified Support Technician (CCST) IT Support

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Cisco Certified Support Technician (CCST) IT Support Questions and Answers

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Question 1

You need to help a Windows user close some Microsoft Edge pages that are no longer responding.

You guide them to Task Manager to perform the action.

In the answer area, select the tab that will allow the user to close a task.

Note: There might be multiple ways to complete this action.

Options:

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Question 2

You receive an email request for personal information.

You need to make sure you are working with the right individual to avoid a social engineering attempt.

Which step should you take?

Options:

A.

Respond to the email request from the individual to ask them for personal information.

B.

Allow the individual to volunteer to share identity information.

C.

Use company approved methods to confirm the individual's identity.

D.

Share personal account information and ask the individual to confirm it.

Question 3

Your company allows users to use their personal devices while in company meetings. However, the computers must meet the following power management requirements:

The display must always turn black if the computer has no activity for 15 minutes.

The computer must always go into low-power mode if it has no activity for 30 minutes.

The computer must never hibernate.

You need to configure power management for a user's laptop to meet the requirements.

Select the correct options in the Power & Sleep settings window show in the answer area.

Options:

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