Cisco 100-150 Exam With Confidence Using Practice Dumps

Statement A: "A detailed description of the fault." This is essential for support staff to understand the nature of the problem and begin troubleshooting effectively.

Statement C: "A description of the conditions when the fault occurs." This helps in reproducing the issue and identifying patterns that might indicate the cause of the fault.

Statement B: "Details about the computers connected to the network." While useful, this is not as immediately critical as understanding the fault itself and the conditions under which it occurs.

Statement D: "The actions taken to resolve the fault." This is important but typically follows the initial report.

Statement E: "The description of the top-down fault-finding procedure." This is more of a troubleshooting methodology than information typically included in an initial support ticket.

References:

Best Practices for Submitting Support Tickets: Support Ticket Guidelines

WPA2-Personal, also known as WPA2-PSK (Pre-Shared Key), is the wireless security option that uses a pre-shared key to authenticate clients. This method is designed for home and small office networks and doesn’t require an authentication server. Instead, every user on the network uses the same key or passphrase to connect1.

References :=

•What is a Wi-Fi Protected Access Pre-Shared Key (WPA-PSK)?

•Exploring WPA-PSK and WiFi Security

=========================

•WPA2-Personal: This wireless security option uses a pre-shared key (PSK) for authentication. Each client that connects to the network must use this key to gain access. It is designed for home and small office networks where simplicity and ease of use are important.

•WPA2-Enterprise: Unlike WPA2-Personal, WPA2-Enterprise uses 802.1x authentication with an authentication server (such as RADIUS) and does not rely on a pre-shared key.

•802.1x: This is a network access control protocol for LANs, particularly wireless LANs. It provides an authentication mechanism to devices wishing to attach to a LAN or WLAN.

•802.1q: This is a networking standard that supports VLAN tagging on Ethernet networks and is not related to wireless security.

References:

•Cisco Documentation on WPA2 Security: Cisco WPA2

•Understanding Wireless Security: Wireless Security Guide

The tracert command is used to determine the route taken by packets across an IP network. When a user reports that an external web page is not loading, while other resources are accessible, it suggests there might be an issue at a certain point in the network path to the specific web page. The tracert command helps to diagnose where the breakdown occurs by displaying a list of routers that the packets pass through on their way to the destination. It can identify the network segment where the packets stop progressing, which is valuable for pinpointing where the connectivity issue lies. References := Cisco CCST Networking Certification FAQs – CISCONET Training Solutions, Command Prompt (CMD): 10 network-related commands you should know, Network Troubleshooting Commands Guide: Windows, Mac & Linux - Comparitech, How to Use the Traceroute and Ping Commands to Troubleshoot Network, Network Troubleshooting Techniques: Ping, Traceroute, PathPing.

•tracert Command: This command is used to determine the path packets take to reach a destination. It lists all the hops (routers) along the way and can help identify where the delay or failure occurs.

•ping -t: This command sends continuous ping requests and is useful for determining if a host is reachable but does not provide path information.

•ipconfig /all: This command displays all current TCP/IP network configuration values and can be used to verify network settings but not to trace a network path.

•nslookup: This command queries the DNS to obtain domain name or IP address mapping, useful for DNS issues but not for tracing network paths.

References:

•Microsoft tracert Command: tracert Command Guide

•Troubleshooting Network Issues with tracert: Network Troubleshooting Guide