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Cisco 100-140 Exam With Confidence Using Practice Dumps

Exam Code:
100-140
Exam Name:
Cisco Certified Support Technician (CCST) IT Support
Certification:
Vendor:
Questions:
59
Last Updated:
Nov 6, 2026
Exam Status:
Stable
Cisco 100-140

100-140: CCST Exam 2025 Study Guide Pdf and Test Engine

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Cisco Certified Support Technician (CCST) IT Support Questions and Answers

Question 1

You receive an email request for personal information.

You need to make sure you are working with the right individual to avoid a social engineering attempt.

Which step should you take?

Options:

A.

Respond to the email request from the individual to ask them for personal information.

B.

Allow the individual to volunteer to share identity information.

C.

Use company approved methods to confirm the individual's identity.

D.

Share personal account information and ask the individual to confirm it.

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Question 2

A customer has the following issue:

I cannot access files from my external disk drive on my Windows 10 laptop. The disk drive is not listed in Windows Explorer. I can access the files just fine on my other laptop that has the same operating system and drivers installed.

You need to assist the customer in solving this problem.

For each action select Yes if it might solve the problem and No if it will not solve the problem.

Note: You will receive partial credit for each correct selection.

Options:

Question 3

You need to help a Windows user close some Microsoft Edge pages that are no longer responding.

You guide them to Task Manager to perform the action.

In the answer area, select the tab that will allow the user to close a task.

Note: There might be multiple ways to complete this action.

Options: