The programme is in the first tranche. The programme manager met with the project managers from the Employment Contracts and Call Centre Rationalization projects as well as the BCM. Many topics were discussed. After the meeting, the programme manager reviewed the information gathered at the meeting.
Which information should result in an addition to the risk register?
The programme is in the ‘close the programme' process. All the projects have been successfully completed, and the capabilities have been delivered. However, some of the new sales roles are still to be recruited in order to deliver increased sales. The programme manager has passed the management of this remaining work to the HR Director.
Is this an appropriate action for the programme manager to take, and why?
Which of the following is a Boundary document?
The programme is now in the ‘close the programme’ process. All the planned training from the Training Project has been completed. However, it is too early to tell how much impact the training will have on service to customers. This will need to be monitored during normal business operation.
Which theme is MOST relevant to this situation?
Through which document programmes establish the context in which risks will be identified and assessed and responses planned and implemented?
For a programme that focuses on Political and societal change which scenario will lead to lower probability of success?
Which of the following is Management document?
The Smart Meter Programme is in Tranche 2 and the Customer Processes Project is delivering ahead of schedule. This means that fewer resources are required to complete the project. The Training Project, which was due to start in Tranche 3, has now become a higher priority and needs to be started early. The programme manager has recommended starting the Training Project now although Tranche 2 and Tranche 3 will then overlap.
Is this an appropriate application of the structure' theme, and why?
Which of below statements are false?
Which of the following is a critical organizational element?
Select the best option defined by following sentence: 'Action of carrying out the coordinated organization, direction and implementation of dossier of projects and transformation activities to achieve desired outcomes'
Which document is created from Programme mandate and works as input for Business Case?
Which individual is MOST LIKELY to be appointed as the SRO?
Which of the following defines Dis-benefit?
Which of the following is an activity in Defining a Programme?
Which of following is not a principal control for managing the tranches?
The Customer Processes Project has reported that the work to develop the integrated billing and accounting services is progressing according to plan. However, when the system was tested, the system performance was very slow and there are errors that were not previously identified. The programme manager is concerned about the possible impact of this inaccurate reporting.
Which type of data gathering should be improved, and why?
The programme is halfway through the first tranche. The CRO has contacted the programme manager with exciting news. They have been shown a new piece of technology which makes it easier and cheaper to service and maintain smart meters. They think that it might be possible to add this technology to future smart water meter installations without much additional cost. The programme manager has added this to the risk register.
Is this an appropriate application of the design' theme, and why?
When approval to proceed is given at the end of Defining a Programme, what does this mean?
Which type of cost is associated in training, moving and supporting an operational unit?
Which of the following is a Governance document?
Which of following is a key attribute for a SRO?
The CFO has informed the programme board that the predicted increase in electricity and gas customer numbers is too optimistic. The BCM has produced new targets based on this new information. The programme manager has updated the target operating model to reflect this.
Is this an appropriate application of the ‘align with priorities' principle, and why?
Which is not a valid response for a threat?
POTI model is part of which governance theme?
Which of the following is a KEY attribute for a Programme Manager?
It has been agreed with the sponsoring group that a risk review should be held before any of the new customer processes and web-based portal services are used by call centre staff to consider any risks before transition. This risk review needs to be documented appropriately.
Which role should approve the inclusion of this risk review in the relevant programme control document?
The Department of Utilities Oversight (DOUO) is the regulating body overseeing utility companies in the region. The regulator has advised UU that they are concerned there will be a lack of competition in the industry, once UU sales are increased. UU has contacted both the DOUO and other water companies in the region to work on identifying solutions that would be practical for everyone.
Is this an appropriate application of the 'collaborate across boundaries' principle, and why?
UU has always used a linear project management methodology in the past with varying degrees of success. During the ‘design the outcomes’ process, UU has decided to trial an agile approach to deliver projects throughout Tranche 1.
Which theme is being applied to the ‘design the outcomes' process?
Which of following Best defines capital cost?
Which of following is correct about Benefits Management?
Significant changes to the customer processes have been delivered and Tranche 2 is now complete. Many engineering staff do not believe that the Training Project is needed in Tranche 3 as they feel the changes to the new customer processes are minor. The programme manager is concerned that the engineering staff may have misunderstood the extent of the changes. As a result, the programme manager noted in the end-of-tranche report for Tranche 2, that there needs to be more engagement with engineering staff during subsequent tranches.
Is this recommendation an appropriate application of the 'evaluate new information' process, and why?
Which of the following statements best defines 'MSP Principles'?
The CFO has specified the need to calculate the Net Present Value (NPV) to demonstrate the return on investment for the programme. How should the resulting benefit be expressed?
Which of following is input for 'managing the tranches'?
The following statement needs to be recorded:
"The vision statement will be developed and tested in a facilitated workshop with the senior officers from each department, before final approval by the CEO."
In which section of the programme strategy should this be recorded?
Which of below sentences best defines programme management?
The programme manager has produced a rough estimate of costs based on the recently completed roll-out of smart metered services to electricity and gas customers.
Is this an appropriate application of the ‘identify the programme' process, and why?
The programme is in the ‘design the outcomes’ process for the first time. The Research and Development Project team has recommended that UU sources an imported next generation smart meter. This is an alternative to the development of the smart meter internally. The imported meter can be fully implemented before the CEO retires in three years' time. However, there is a possibility that this meter could lead to future information security risks.
Is this recommendation an appropriate application of the ‘decisions' theme, and why?