POTI model is part of which governance theme?
Which of the following is a KEY attribute for a Programme Manager?
It has been agreed with the sponsoring group that a risk review should be held before any of the new customer processes and web-based portal services are used by call centre staff to consider any risks before transition. This risk review needs to be documented appropriately.
Which role should approve the inclusion of this risk review in the relevant programme control document?
The Department of Utilities Oversight (DOUO) is the regulating body overseeing utility companies in the region. The regulator has advised UU that they are concerned there will be a lack of competition in the industry, once UU sales are increased. UU has contacted both the DOUO and other water companies in the region to work on identifying solutions that would be practical for everyone.
Is this an appropriate application of the 'collaborate across boundaries' principle, and why?