A Customer requests roadside assistance. The insurance company creates an Assistance Request case and this results in a creation of a Service Request case which is assigned to a Service provider.
Which configuration is the best practice to copy all customer information from the Assistance Request case to the Service Request case?
Consider the following user story:
As a customer, I want to be able to cancel an open service request at any time.
Select the configuration option that satisfies the user story.
The Pega Business Architect’s main focus is on which of the following? (Choose three)
Select the characteristic used to identify candidate rules to be delegated to business users.
Consider the following user story:
As an account owner, I want to be able to add a member to my account so I can give the member temporary access.
Which two questions help you define the fields for the user view? (Choose Two)
Given the following scenario for property insurance claims, which type of decision rule should be used to configure the decision?
After a property insurance claim has been filed, any claim that involves flood damage must be reviewed by a flood claim specialist before being sent to a claims adjuster. All other property insurance claims can be sent to the claims adjuster without this step.
You are developing a car maintenance application for a car service center. Specific services are performed by different teams. Example services are oil changes, tire rotations, and windshield wiper inspections.
Which two configuration options perform the correct assignment routing? (Choose Two)
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