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Total 243 questions

Supplier Relationships Questions and Answers

Question 1

In which procurement process is a PQQ not issued?

Options:

A.

Open

B.

Restricted

C.

Competitive Procedure with Negotiation

D.

Competitive Dialogue

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Question 2

Laura is working with suppliers on the design of a component for a new boiler. One of the current suppliers suggested manufacturing the component from plastic they recently developed and patented, rather than commonly used brass. What competitive force is this supplier creating in the market to affect competition?

Options:

A.

New entry

B.

Substitute

C.

Buyer power

D.

Supplier power

Question 3

Which of the following are elements of a business that can develop a company's competitive advantage? Select THREE.

Options:

A.

cost focus

B.

cost leadership

C.

human resource management

D.

organisation culture

E.

natural resources

Question 4

The Public Sector in the UK is unable to enter into formal partnership relationships with any supplier. Is this statement TRUE?

Options:

A.

Yes- the Public Sector is regulated by EU procurement regulations which prohibits this

B.

Yes- the Public Sector is unable to enter partnerships because they operate in a monopoly market

C.

No- the Public Sector can enter into partnership relationships with suppliers providing they have tendered the opportunity

D.

No- the Public Sector can enter into partnership relationships when contracts are over the threshold value.

Question 5

Which of the following are features of a partnership sourcing relationship compared with a traditional adversarial relationship? Select TWO that apply.

Options:

A.

Emphasis on quality with zero defects

B.

Emphasis on the lowest price

C.

Emphasis on inspection of incoming supplies

D.

Emphasis on short-term relationship

E.

Emphasis on long-term relationship

Question 6

Which of the following describes differentiation as a method of competitive advantage?

    A company that sets out to be the lowest-cost producer in the market

    A company that will seek to be unique in a way that is valued by buyers

    A company producing a standard or budget cost product

    A company producing a product that attracts a premium price charge

Options:

A.

1 and 2 only

B.

1 and 3 only

C.

2 and 3 only

D.

2 and 4 only

Question 7

Janet runs a factory which produces 1 million bread rolls every day. It requires a large amount of flour, and for this to be delivered regularly- in time with manufacturing operations. There are very fewsuppliers in the market place that can deliver the quality of flour Janet requires in the quantities required. Janet has just established a contract with Friendly Flour Limited - what type of supplier is Friendly Flour Limited to Janet?

Options:

A.

bottleneck

B.

strategic

C.

routine

D.

leverage

Question 8

A company supplies IT equipment and buys most of its components from first-tier suppliers in the UK. It wants to analyse its supply market to develop the supply chain and is going to review the main factors that have an influence. The company wants to use the STEEPLED external environmental analysis framework to achieve the best result. Which of the following STEEPLED factors is most likely to have the greatest effect?

Options:

A.

Sociocultural

B.

Technological

C.

Economic

D.

Ethical

Question 9

When using competitive forces theory, suppliers are powerful in which of the following situations? Select THREE that apply.

Options:

A.

There are few substitute products

B.

The product is highly differentiated

C.

There is potential for backward integration

D.

The switching costs are high

E.

The volume purchased is not important

F.

The product is undifferentiated

Question 10

Which of the following is a stage in the relationship lifecycle?

Options:

A.

Decline

B.

Graduation

C.

Measuring

D.

Testing

Question 11

What are service credits?

Options:

A.

A type of payment where goods are delivered before payment is made

B.

A mechanism for performance management where the buyer has the right to deduct money from payments owed for under performance

C.

When a buyer makes a purchase on credit

D.

A clause in a contract that allows for additional bonus payments for meeting KPIs

Question 12

Fred is a new procurement manager at a large engineering firm. They procure 100s of components and use these to make kitchen appliances such as kettles and toasters. He has been asked by his manager to look into procuring a new component which will go into a new environmentally friendly kettle and has been asked to ensure that the firm receives value for money. What should Fred do?

Options:

A.

Hold an open competition

B.

Contact current suppliers to try and get a good deal

C.

Invite known suppliers to bid for the contract

D.

Put together a business case to make the product in-house

Question 13

Jenny is a procurement manager who works in the public sector. She has been charged with organising a tender to source new Xray machines for a hospital and to ensure that they receive ‘value for money’. Which of the following should Jenny consider when drafting her ITT?

Options:

A.

Price only

B.

Equity

C.

Whole life costs

D.

Availability

Question 14

In Public Sector procurement a PIN is sent out to inform suppliers of an upcoming tender opportunity. What does PIN stand for?

Options:

A.

Prior Information Notice

B.

Procurement Information Number

C.

Procurement Identification Number

D.

Possibilities Identified Notice

Question 15

Under what circumstances should a competitive tender not be completed? Select TWO.

Options:

A.

When the items are of high value

B.

When the items are of low value

C.

When there is a clear specifications

D.

When there is not a clear specification

Question 16

Which of the following is an advantage for the suppler of entering into a partnership with a buyer?

Options:

A.

They may gain an increased volume of business

B.

There is more flexibility when selling the product

C.

The Intellectual Property Rights of the buyer become yours

D.

They no longer have to try as hard to win business.

Question 17

Gabriel is a procurement manager who wishes to explore a new avenue to procure products for his company. His manager has told him that he should invite internal stakeholders to a meeting to get their feedback. Who should Gabriel invite? Select THREE.

Options:

A.

end-users

B.

legal department

C.

customers

D.

suppliers

E.

employees

Question 18

The executive board of a manufacturing company is requesting support from the procurement team because the company needs to improve its levels of profitability. After segmenting the overall spend by value and risk of supply, the senior buyer for the company is planning to undertake a cost modeling activity. This will be undertaken with a cross-organizational team of internal stakeholders and key strategic suppliers. What would be the buyer's initial objective from the cost modeling activity?

Options:

A.

To understand the supplier's competitive threats

B.

To understand the supplier's financial status

C.

To understand the supplier's pricing strategy

D.

To understand the supplier's investment plans

Question 19

When developing a supplier partnership, a buyer can take either a strategic or reactive approach. What would be a reason for a reactive approach?

Options:

A.

You discover that the supplier has a high profit margin

B.

The buyer wishes to create a new product and requires input from a supplier

C.

Sudden changes in the marketplace

D.

It will allow for consolidation in the supply chain

Question 20

When is partnering a particularly suitable approach to sourcing?

Options:

A.

High-risk contracts

B.

Low-cost items

C.

Large supply bases

D.

Common and repetitive items

Question 21

Which of the following are advantages for the buyer in a partnership arrangement?

    Price stability

    Cost of relationship management

    Supplier complacency

    Cost savings achieved

Options:

A.

1 and 4 only

B.

1 and 2 only

C.

2 and 3 only

D.

2 and 4 only

Question 22

Which of the following macro-environmental factors can affect supply chains?

Options:

A.

social, economic and cost

B.

environmental, ethical and cost

C.

political, economic and social

D.

environmental, ergonomic and social

Question 23

Innovation is a key consideration when entering into a partnership. Is this statement true?

Options:

A.

Yes- joint innovation projects are often a strong motivation for entering into a partnership

B.

Yes- innovation is the only reason to enter into a partnership

C.

No- the key consideration when entering a partnership is cost reduction

D.

No- innovation is best achieved in a contractual relationship where KPIs can be monitored closely.

Question 24

Which of the following is an important step in partnership sourcing?

Options:

A.

Ensuring the other party has as little margin as possible

B.

Secretly formulating an exit strategy

C.

Selling the idea to management

D.

Imposing and enforcing unrealistic KPIs

Question 25

Danny is procuring a new IT software, which he doesn’t know much about. He has done a bit of research on the internet but is still unsure how much he can expect to pay. What should be Danny’s next step?

Options:

A.

Issue a RFI

B.

Issue a RFQ

C.

Issue an ITT

D.

Issue an OJEU

Question 26

Which of the following factors are considered when using the Kraljic Model to determine the kind of supply relationships and sourcing approaches for a category of items? Select TWO that apply.

Options:

A.

The level of spend

B.

Supplier pre-qualification

C.

The market structure

D.

Key performance indicators

E.

The type of tendering

Question 27

Which of the following are advantages for the buyer of early supplier involvement with the buyer's product development team?

Options:

A.

1 and 2 only

B.

1 and 3 only

C.

2 and 3 only

D.

2 and 4 only

Question 28

A category buyer, managing an outsourcing project, is aware of the commercially sensitive nature of the project and wishes to adopt an accommodating approach to managing conflict amongst key stakeholders. Is this the correct approach?

Options:

A.

No, as the category manager has a low concern for others and a low concern for themselves

B.

Yes, as the category manager has a high concern for others and a high concern for themselves

C.

No, as the category manager has a high concern for themselves and low concern for others

D.

Yes, as the category manager has a low concern for themselves but high concern for others

Question 29

Which of the following behaviours are you likely to see in a Partnership relationship?

Options:

A.

Opportunistic behaviour and strong levels of trust

B.

Strong levels of trust and honest communication

C.

Honest communication and opportunistic behaviour

D.

Secrecy and honest communication

Question 30

Pablo has run an open- competition to secure a new contract for a supplier of paper for his Birthday Card making company. He has received 10 submissions from various suppliers and needs to put a team together to evaluate the bids. What type of team should Pablo consider?

Options:

A.

A team composed of internal stakeholders

B.

A cross-functional team

C.

A team of procurement experts

D.

A team composed of internal and external stakeholders

Question 31

A manufacturing company which produces showers struggles to get hold of a certain part called a mixer valve. It is impossible to make the showers without the mixer-valve and there is only one supplier in the market that produces them. The good news is they aren't very expensive to buy. What type of supplier is the supplier of mixer valves?

Options:

A.

leverage

B.

strategic

C.

routine

D.

bottleneck

Question 32

Cigarettes and alcohol are often described as having an ‘inelastic price’. What does this mean?

Options:

A.

Changes in price will greatly affect how much of the item is bought

B.

Changes in price will not affect how much of the item is bought

C.

The product is subject to high rates of tax

D.

The product is subject to age restrictions

Question 33

A partnership relationship can be described as any relationship between a buyer and supplier where there is a good level of communication and both parties are happy with each other’s performance. Is this statement TRUE?

Options:

A.

Yes- partnerships are characterised by strong relationships

B.

Yes- partnerships are the only relationship type where both parties are happy with each other’s performance

C.

No- good levels of communication can exist in other types of relationships

D.

No- only strategic relationships involve good levels of communication.

Question 34

Tim manages the procurement department at a large retailer. He wants to ensure that his team are achieving value for money in their procurement activities. Which of the following should Tim set up?

Options:

A.

ITT

B.

Audit

C.

Framework

D.

Contract

Question 35

Which of the following are advantages of partnering?

Options:

A.

Supply chain consolidation

B.

Continual improvement

C.

Hard to displace

D.

Prioritization of transactions

Question 36

A supermarket is struggling with sales and has done an analysis on its competitors. It has discovered that it has two major competitors; one provides groceries at a much cheaper price and another that provides only organic products. The supermarket has decided that it wants to continue providing groceries to a wide target audience but that it will compete by offering superior customer service. What is the supermarket's source of competitive advantage?

Options:

A.

cost leadership

B.

differentiation

C.

cost focus

D.

differentiation focus

Question 37

Which of the following are correct statements with regards to a joint venture and with regards to a strategic alliance? Select TWO that apply.

Options:

A.

A strategic alliance creates a new company formed between the partners

B.

A strategic alliance is managed by both partners

C.

In a joint venture, a new company is formed between the partners

D.

A joint venture is also known as vertical integration

E.

A strategic alliance is a permanent arrangement

Question 38

Which of the following are recognised organisational culture types? Select THREE

Options:

A.

Power

B.

Role

C.

Person

D.

Knowledge

E.

Team

Question 39

Which of the following characteristics would appear in the Supplier Preferencing Model when a buyer has a high spend with a supplier? Select TWO that apply.

Options:

A.

Core

B.

Development

C.

Nuisance

D.

Exploitable

E.

Tactical

Question 40

Which of the following factors would you use to analyse the macro-environment? Select THREE.

Options:

A.

social

B.

cultural

C.

political

D.

philosophical

E.

legislative

Question 41

Which of the following would you use to qualify new suppliers? Select THREE.

Options:

A.

competency

B.

cash

C.

culture

D.

cooperation

E.

coordination

Question 42

Early Supplier Involvement can be described as a collaborative relationship between a buyer and a supplier to develop a new project. Handfield’s model describes four different levels of supplier involvement ranging from none to ‘black box’ (which is when the design is primarily driven by the supplier. What other level features on this model?

Options:

A.

Blue Box – when the buyer creates the product without input from the supplier

B.

Red Box- when the supplier provides legal advice to the buyer on areas such as copywrite

C.

White Box – when there is informal integration and the buyer consults with a supplier on a design

D.

Grey Box – when the involvement is buyer driven

Question 43

Value for money is often described at the ‘three Es’; economy, efficiency and effectiveness. However some people consider a 4th E which refers to the public sector. What is the fourth E?

Options:

A.

Equality

B.

Environment

C.

Equity

D.

Ethics

Question 44

Products or services that are more suitable for partnership sourcing match which of the following criteria?

Options:

A.

1 and 2 only

B.

2 and 3 only

C.

1 and 3 only

D.

2 and 4 only

Question 45

The Queen Victoria is a traditional British pub which serves a range of alcoholic beverages. It has a partnership relationship with a local brewery which supplies several types of beer and cider. Logistics is a key concern for the Queen Victoria as deliveries must be made when there is room in the cellar to store the barrels of beer and cider. In what ways could the logistics risk be reduced?

Options:

A.

Using several suppliers instead of one

B.

Batch ordering

C.

Sharing up-to-date information

D.

Issuing POs electronically.

Question 46

Debbie is a procurement manager at a small manufacturer company. She had a contract in place with a company that provides uniforms, but finds that she doesn’t need to order much from them as the staff re-wear the same clothes to work. The contract has now expired. Should Debbie do a Competitive Tender to source a new contract?

Options:

A.

Yes – the contract has now expired so she must do a new competitive tender

B.

Yes- competitive tender is the only option to procure uniforms

C.

No- the contract is not of significant value

D.

No- Debbie should continue using the same supplier- it doesn’t matter that the contract has expired.

Question 47

A 'restricted market' is likely to arise when the entry costs for new suppliers are prohibitively high, and levels of market profitability amongst existing suppliers may be relatively low. Is this a true statement?

Options:

A.

No, entry costs are low in all markets due to technology, and this is increasing profitability significantly

B.

Yes, these markets usually have only a small number of competent and capable suppliers

C.

No, usually these markets have a regular flow of new suppliers entering them

D.

Yes, new entrants are low; however, due to high competition, profit levels are always very high

Question 48

Which circumstances make a buyer more attractive to the supplier?

Options:

A.

Where the brand profile is high

B.

When the buyer negotiates longer credit terms

C.

Where the buyer exercises a stringent code of conduct

D.

When the buyer is very procedural in its systems

Question 49

Which of the following are typical drivers for a partnership between the buyer and the supplier? Select the THREE that apply.

Options:

A.

The buyer has a high spend with the supplier

B.

There are many suppliers in the market

C.

The product is critical for the buyer

D.

The product is a commodity

E.

The product is technically complex

F.

The supplier provides the product to a buyer's competitor

Question 50

Stephen Jones is assessing the relationships he has with his supplier base. Which of the following would be drivers for Stephen to adopt a partnership relationship with a supplier?

Options:

A.

1 and 2 only

B.

2 and 3 only

C.

1 and 4 only

D.

2 and 4 only

Question 51

Mandy is looking to source windows and doors for a new build apartment block. She has done some initial research and has discovered that there are many suppliers in the marketplace that can supply the items she needs. As it is a high-value project she is thinking of running a formal tender. What should be Mandy’s first step?

Options:

A.

Run an open competition – send out an ITT

B.

Run a restricted competition – send out a PQQ

C.

Run an open competition – send out a RFQ

D.

Run a restricted competition- send out a RFI

Question 52

George is running a competition to find a supplier to install solar panels on the roof of his factory. The energy this produces will power some of the machines. Cost is an important factor, but there are also other considerations that are important such as how long the solar panels will last, and the maintenance costs if they ever break. What should George do?

Options:

A.

Use a weighted award criteria

B.

Only invite suppliers he knows will be able to provide good quality products which won’t break

C.

Run a separate tender for a company who can provide reactive maintenance to the solar panels

D.

Evaluate the bids on price only as this is an important factor

Question 53

Beyond Say is a manufacturer of diamond rings. It sources a lot of different parts to create its products including diamonds, gold, cardboard boxes for the rings to go in, as well as stationary and copier paper for the offices. Although it doesn't buy many diamonds, these represent a large part of Beyond Say's spend. Which category of spend would diamonds represent?

Options:

A.

Option

B.

Option

C.

Option

D.

It isn't possible to tell

Question 54

Polly Manufacturing is a company which manufactures bicycle parts. It has several factories around the country and is one of the leading suppliers of wheels, bells and pedals. Which of the following is Polly Manufacturing likely to outsource? Select TWO options.

Options:

A.

Manufacturing of all bicycle parts

B.

Manufacturing of bells only

C.

Facilities Management

D.

Cleaning

Question 55

Kinky Boots Ltd provides high heeled shoes in large sizes. Their target market are Drag Queens. There are a couple of rival shoe manufacturers in this market and Kinky Boots Ltd offer the cheapest high heels. What strategy is Kinky Boots Ltd employing in terms of competitive advantage?

Options:

A.

cost leadership

B.

differentiation

C.

cost focus

D.

differentiation focus

Question 56

Which of the following are examples of internal stakeholders of a manufacturing repair organisation? Select TWO that apply.

Options:

A.

Bank manager

B.

Finance director

C.

Trade union managers

D.

Maintenance engineers

E.

Shareholders

Question 57

Which of the following are valid strategies for dealing with conflict? Select THREE

Options:

A.

Competing

B.

Collecting

C.

Contesting

D.

Compromising

E.

Collaborating

Question 58

A ‘synergy’ within a partnership can lead to what?

Options:

A.

Poor performance

B.

Increased costs

C.

Miscommunications

D.

Greater creativity

Question 59

Which of the following is a valid reason for ending a relationship with a supplier?

Options:

A.

the supplier delivered one delivery late

B.

force majeur

C.

the contract has ended

D.

the supplier has a new CEO who you don't like

Question 60

What is a valid reason for terminating a commercial relationship?

Options:

A.

Fulfilment of the contract

B.

One late delivery

C.

The other party seeks to trade with other parties alongside you

D.

A change of management within the other party, but no change to the company ethos

Question 61

The use of technical jargon can result in what?

Options:

A.

Misunderstanding

B.

Lack of trust

C.

Increased price

D.

Lack of transparency

Question 62

Philip is working with a supplier where the annual spend is low but the market risk is high. What portfolio analysis category would be appropriate?

Options:

A.

Strategic

B.

Leverage

C.

Non-critical

D.

Bottleneck

Question 63

Which of the following statements is an advantage to the buyer of early supplier involvement? Select the THREE that apply.

Options:

A.

Clarity of roles and responsibilities

B.

Shared expertise for problem solving

C.

Improved understanding of seller capabilities

D.

Lower development costs

E.

Low costs of switching suppliers

F.

Supplier pre-qualification expertise

Question 64

Harry has just entered into a partnership with a key supplier. Although he is excited about the prospect, he thinks it’s a good idea to set some goals and KPIs. Which of the following criteria should Harry use to decide if a KPI is appropriate?

Options:

A.

Measurable, achievable and relevant

B.

Relatable, precise, and measurable

C.

Time bound, difficult and relevant

D.

Significant, measurable and achievable

Question 65

Sandra is a buyer for a large supermarket and has been increasing unhappy with the performance of a long-term supplier of bananas. Over time the deliveries have become unreliable and this has had impacts on the supermarket’s profitability. What should Sandra do first?

Options:

A.

Obtain business approval to terminate the contract

B.

Develop an exit strategy

C.

Review the market and look for an alternative supplier

D.

Give written notice to the supplier of plans to terminate

Question 66

A comprehensive approach to managing the termination of a contractual relationship would include ...

Options:

A.

Giving qualitative feedback only

B.

Attacking the personalities, not the problem

C.

Setting remedies and compensation for contractual breaches

D.

Setting aside the value of existing work done by both parties

Question 67

A university based in Europe has an objective to increase the number of students coming from the United States of America (USA). The university appoints a consultant with specialist knowledge of the USA market and has issued them with a performance-based specification. Which of the following is a characteristic of a performance specification?

Options:

A.

It provides details of how the services must be carried out

B.

It encourages innovation from the supplier

C.

It enables the buyer to detail technical information

D.

It ensures the supplier must conform with the specification

Question 68

In the 1990s a company spent a lot of time and money developing a device that you could carry around that could play CDs. The product spent a long time in development but when it was released the sales figures were very disappointing. This was in part due to the fact another product was released at a similar time which had much more developed technology and could play music without the cumbersome size of a portable CD player. Which of the following did the company not consider when developing the product?

Options:

A.

threat of substitution

B.

threat of new entrant

C.

rivalry among existing competitors

D.

power of buyers

Question 69

A buyer should concentrate their efforts on managing the start and onboarding stage of a supplier relationship by ...

    Keeping all information and plans confidential from the supplier

    Pre-qualifying and assessing the supplier's capability

    Focusing solely on the buying organisation's goals

    Building a positive and trusting relationship

Options:

A.

1 and 2

B.

1 and 3

C.

3 and 4

D.

2 and 4

Question 70

A partnership approach to a buyer-supplier relationship, as opposed to a traditional adversarial approach, would have which of the following characteristics?

Options:

A.

Greater levels of transparency

B.

Increased supplier contractual terms

C.

Specifications designed by the buyer

D.

Shared cost benefits

Question 71

A company's analysis shows that some of their products from a supplier fall into the 'strategic' segment of the supply positioning grid. They are meeting with the supplier with the intention that they enter into a partnership. The supplier views the company as 'core' to their business. Which one of the following factors would be most important in determining that a partnership agreement would be good for both companies?

Options:

A.

They have a high spend with the supplier

B.

They have a low spend with the supplier

C.

Their products are technically simple

D.

There are many suppliers in the market

Question 72

ABC is a company which sources a vital component from a supplier. There are only a few suppliers in the industry and without this component, ABC would not be able to produce their final product. What type of relationship should ABC seek to develop with their supplier?

Options:

A.

outsource

B.

strategic alliance

C.

transactional

D.

arms length

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Total 243 questions