L4M6 Exam Dumps : Supplier Relationships

Explanation

The correct answer is ‘accommodating’. This QUESTION NO: is based on the Thomas-Kilmann Conflict model on p.87. This comes up quite a bit in the exam. It is comprised of 5 techniques for dealing with conflict; competing, collaborating, compromising, avoiding and accommodating. In this instance, the supplier should have a high degree of co-cooperativeness and a low degree of assertiveness as the long-term relationship is very important- more important than the outcome of the disputed invoice.

Explanation

In an adversarial relationship "the outcome of the deal… is more important than maintaining the relationship over a long-term period" p.7. They can be characterised by poor communication and can be used for one-off purchases but be careful for words in answers such as 'only' and 'always', as these can be misleading; adversarial relationships aren't always for one-off purchases, and communication isn't always poor. The other answer is incorrect (price is more important) because it doesn't describe the relationship, which is what the question asked.

The relationship spectrum describes the range of possible supplier relationship types, from arm’s-length transactional relationships to strategic partnerships.

CIPS explains that buyers should segment their supplier base and apply the most appropriate relationship type to:

Maximise value

Manage risk

Allocate resources effectively

The other options describe activities or tools, not the concept of classifying supplier relationships.

L4M6 Reference:

Learning Outcome 3: Understand approaches to managing supplier relationships

Topic: Relationship spectrum and supplier segmentation

CIPS L4M6 Study Guide – Supplier relationship models