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Exin ITIL Exam With Confidence Using Practice Dumps

Exam Code:
ITIL
Exam Name:
ITIL Foundation (V4)
Certification:
Exin-ITIL
Vendor:
Exin
Questions:
503
Last Updated:
Apr 30, 2025
Exam Status:
Stable
Exin ITIL

ITIL: Exin-ITIL Exam 2025 Study Guide Pdf and Test Engine

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ITIL Foundation (V4) Questions and Answers

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Question 1

Which practice includes the use of approaches such as Lean, Agile and DevOps with the aim of facilitating a greater amount of change at a quicker rate?

Options:

A.

Service desk

B.

Monitoring and event management

C.

Service level management

D.

Continual improvement

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Question 2

Which statement about service desks is CORRECT?

Options:

A.

The service desk should work in close collaboration with support and development teams

B.

The service desk should rely on self-service portals instead of escalation to support teams

C.

The service desk should remain isolated from technical support teams

D.

The service desk should escalate all technical issues to support and development teams

Question 3

Which activity is part of the 'continual improvement' practice?

Options:

A.

Identifying the cause of incidents and recommending related improvements

B.

Authorizing changes to implement improvements

C.

Logging and managing incidents that result in improvement opportunities

D.

Making business cases for improvement action

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