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ServiceNow CIS-APM Dumps

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Total 30 questions

Certified Implementation Specialist - Application Portfolio Management (APM) Questions and Answers

Question 1

What is the value of managing applications using ServiceNow?

Options:

A.

Allows data collection and visualization without manual effort

B.

Allows automation of retiring applications

C.

Provides application owners insight to release counts

D.

Provides top down strategic alignment in the PMO

Question 2

What are the business problems that customers are trying to resolve by utilizing Application Portfolio Management (APM)? (Choose two.)

Options:

A.

Gain a comprehensive understanding of business applications in the organization

B.

Reduce the number of governance controls

C.

Identify redundancies and decrease budgetary costs

D.

Maintain relationships with Product Vendors

Question 3

What is the name of the basic plugin for the APM application?

Options:

A.

Application Portfolio Management

B.

Business Planner

C.

Financial Management for APM

D.

Application Portfolio Management - ATF Tests

Question 4

What customer stakeholder group would be interested in knowing the business value and health of applications?

Options:

A.

ITSM Manager

B.

Application Owners

C.

IT Operations

D.

Enterprise Architects

Question 5

What is the guiding framework that a project team should use when designing the APM architecture?

Options:

A.

Information Technology Infrastructure Library (ITIL)

B.

Project Management Professional (PMP)

C.

Common Services Data Model (CSDM)

D.

Design Implementation Outcomes (DIO)

Question 6

What relationship type is used to describe a relationship between a business capability and a business application?

Options:

A.

Used: Used by

B.

Depends on: Used by

C.

Provides: Provided by

D.

Runs on: Runs

Question 7

Which portal is the best data source to capture strategies, goals and capabilities?

Options:

A.

The Application Navigator

B.

Business Planning Portal

C.

The Application Portfolio Management Portal

D.

Assessment Indicator Portal

Question 8

If a customer asks you how ServiceNow’s ServiceMapping application works in order to support APM, how would you explain it?

Options:

A.

Identifies all hardware and software CI’s and other dependencies that support that service.

B.

Drills down to provide application services, vulnerabilities and risks.

C.

Creates an API to manage seamless application services.

D.

Provides software entitlements through a top-down approach.

Question 9

What is the overall score range that a business application could have?

Options:

A.

1 through 100

B.

1 through 10

C.

1 through 10000

D.

1 through 1000

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Total 30 questions