What is the rile of data quality in achieving AI business Objectives?
What is the role of Salesforce Trust AI principles in the context of CRM system?
What is the significance of explainability of trusted AI systems?
What are some key benefits of AI in improving customer experiences in CRM?
How does data quality impact the trustworthiness of Al-driven decisions?
Cloud Kicks wants to evaluate its data quality to ensure accurate and up-to-date records.
Which type of records negatively impact data quality?
Cloud Kicks' latest email campaign is struggling to attract new customers.
How can AI increase the company's customer email engagement?
Cloud Kicks wants to use AI to enhance its sales processes and customer support.
Which capacity should they use?
How does an organization benefit from using AI to personalize the shopping experience of online customers?
What should organizations do to ensure data quality for their AI initiatives?
Cloud Kicks uses Einstein to generate predictions out is not seeing accurate results?
What to a potential mason for this?
Cloud Kicks wants to optimize its business operations by incorporating AI into its CRM.
What should the company do first to prepare its data for use with AI?
What are the three commonly used examples of AI in CRM?
A consultant conducts a series of Consequence Scanning workshops to support testing diverse datasets.
Which Salesforce Trusted AI Principles is being practiced>
To avoid introducing unintended bias to an AI model, which type of data should be omitted?
What is a key characteristic of machine learning in the context of AI capabilities?
Salesforce defines bias as using a person's Immutable traits to classify them or market to them.
Which potentially sensitive attribute is an example of an immutable trait?
Cloud Kicks plans to use automated chat as its primary support channel.
Which Einstein feature should they use?
Cloud Kicks implements a new product recommendation feature for its shoppers that recommends shoes of a given color to display to customers based on the color of the products from their purchase history.
Which type of bias is most likely to be encountered in this scenario?
What does the term "data completeness" refer to in the context of data quality?
A financial institution plans a campaign for preapproved credit cards?
How should they implement Salesforce’s Trusted AI Principle of Transparency?
What is a key challenge of human AI collaboration in decision-making?
Cloud Kicks wants to ensure that multiple records for the same customer are removed in Salesforce.
Which feature should be used to accomplish this?
Cloud kicks wants to decrease the workload for its customer care agents by implementing a chatbot on its website that partially deflects incoming cases by answering frequency asked questions
Which field of AI is most suitable for this scenario?
What are predictive analytics, machine learning, natural language processing (NLP), and computer vision?
Cloud Kicks wants to use Einstein Prediction Builder to determine a customer’s likelihood of buying specific products; however, data quality is a…
How can data quality be assessed quality?