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Salesforce Certified Advanced Administrator (SP23) Questions and Answers

Question 13

Cloud Kicks (CK) typically sells Its products direct to consumer and tracks sales using the Order object In Salesforce. The head of sales has now decided that CK will also sell to retail locations for resale. The administrator wants to leverage opportunities and opportunity products for these new deals.

What should the administrator do to track accurate sales data on opportunities?

Options:

A.

Create new Products with the new retail pricing.

B.

Add a new Order Process for Orders generated from opportunities.

C.

Create a new Price Book for the new retail pricing.

D.

Add a required lookup field from the Order to the opportunity.

Question 14

Ursa Major Solar (UMS) wants to identify customers that need to install a new solar panel monitor system it recently released. UMS tracks the installed products as Asset records that art related to the Account. Sales management has asked the administrator to create a report for users.

What is the recommended method for the administrator to meet the requirement?

Options:

A.

Use PREVGROUPVAL() in Report Builder.

B.

Use Role Hierarchy filter to restrict related records.

C.

Use a Summary report with Bucket Columns.

D.

Use a Cross Filter with WITHOUT logic.

Question 15

The finance director at Cloud Kicks asks the administrator for an exception report that shows all B2C accounts that are missing the credit card number. The credit card number is a classic encrypted field.

What action should the administrator take to meet this requirement?

Options:

A.

Add 'View Encrypted Fields' to a permission set assigned to Finance and system administrators and a summary report filtered by credit card number.

B.

Unmask the encrypted credit card number field to make it available and add a custom filter to a report where credit card number is blank.

C.

Build a custom checkbox called Has Credit Card' that Finance checks when a credit card is recorded and a tabular report filtered on the checkbox equal to false.

D.

Create a summary report that includes a cross-filter to the Account object with a sub-filter for credit card number equal to null.

Question 16

What would prevent a user from syncing a quote with an opportunity?

Options:

A.

The quote has a validation rule preventing it from being updated.

B.

Another quote is already synced with the opportunity and is awaiting approval.

C.

Another quote is already synced with the opportunity.

D.

The quote has already passed its expiration date.