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Salesforce Advanced Administrator Advanced-Administrator Reddit Questions

Salesforce Certified Advanced Administrator (SP25) Questions and Answers

Question 61

Cloud Kicks (CK) does business directly with individual consumers (B2C) and large businesses (B2B). Some of CK's B2C customers are employed at its larger customer accounts and should be tracked under both.

Which two options will CK need to use to manage its customers' accounts?

Choose 2 answers

Options:

A.

Contacts to Multiple Accounts

B.

Leads

C.

Person Accounts

D.

Campaign Members

Question 62

The Cloud Kicks online Lead Intake form was recently updated to allow for new choices on some older picklist fields. The leads are all being created properly in Salesforce, but reps are getting errors as they try to work the leads.

What tool should the administrator use to evaluate what is causing the errors?

Options:

A.

Login History

B.

Debug Log

C.

Setup Audit Log

D.

Record History

Question 63

Person accounts were recently activated at Cloud Kicks.

There are three record types for accounts:

• B2B customer

• B2C Customer

• External Partner

There are two record types for leads:

• B2B Lead

• B2CLead

The test team finds that when the Convert button is clicked on a B2C Lead record, only the B2B Customer and External Partner account record types are available choices on the Conversion Layout.

What should the administrator do to correct this issue?

Options:

A.

Hide the Record Type field on the Account section of the Conversion Layout.

B.

Build a process that updates the record type field to B2C Customer after conversion.

C.

Use a validation rule to ensure the company name on B2C Leads is blank.

D.

Change organization-wide default settings for contacts to Controlled by Parent.

Question 64

Cloud Kicks is looking for a way to back up its data dally.

What should the administrator recommend?

Options:

A.

Set up Salesforce's Data Export Service and store the data In the target destination.

B.

Extract the data with the Import Wizard and push it to the target destination.

C.

Schedule a report and have the data emailed to the admin to put In the target destination.

D.

Use an ETL tool that can be scheduled to extract the data ard push it to the target destination.