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Salesforce Salesforce-Slack-Administrator Exam With Confidence Using Practice Dumps

Exam Code:
Salesforce-Slack-Administrator
Exam Name:
Salesforce Certified Slack Administrator (Slack-Admn-201)
Certification:
Vendor:
Questions:
210
Last Updated:
Aug 18, 2025
Exam Status:
Stable
Salesforce Salesforce-Slack-Administrator

Salesforce-Slack-Administrator: Salesforce Administrator Exam 2025 Study Guide Pdf and Test Engine

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Salesforce Certified Slack Administrator (Slack-Admn-201) Questions and Answers

Question 1

You're an Org Admin for an airline's Slack Enterprise Grid. The airline's customer support team uses a ticketing tool to monitor customer support tickets for booking inquiries and issues. The team also uses Slack to discuss these support tickets.

The customer support team wants to create a custom workflow that will post new and urgent tickets in the support team's channel.

Which TWO steps should you take to allow the customer support team to create the workflow?

Options:

A.

Add members of the customer support team as App Managers under workspace App Management settings.

B.

Enable a policy that allows any user role to utilize steps from installed apps when using Workflow Builder.

C.

Enable channel email addresses to forward support emails to their dedicated channel.

D.

Enable Workflow Builder and webhooks in Workflow Builder.

E.

Add a Workflow creation policy to allow "Everyone, except Guests" to create workflows in your Enterprise Grid.

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Question 2

In Large Inc’s Enterprise Grid design, each business unit has its own workspace, and everyone is also a member of the Global workspace. The Sales team at Large Inc are slow adopters of Slack and have been using email instead of Slack to communicate with peers.

Which of these strategies should the Sales team AVOID using to connect cross-functionally more effectively with Slack?

Options:

A.

Move their channels into the Global workspace and convert the default channels to private, to ease the Sales team’s fears about privacy.

B.

Create an org-wide #sales-wins channel so that account representatives can share updates on new customers and celebrate big deals.

C.

Create a #customer-feedback channel for Sales to convey customer concerns to the Product and Engineering teams.

D.

Create an org-wide #help-sales channel where cross-functional partners can turn to Sales with questions and requests for help.

Question 3

The Sales team at Large Inc is having trouble figuring out the role Slack should play in their work day. The Sales team travels often and prioritizes time with customers. They don’t have a lot of time to attend training.

Which two of the four strategies would help increase adoption on the Sales team? (Choose two.)

Options:

A.

Install the Salesforce app in the Sales workspace immediately, as this is the number one integration for Sales teams using Slack.

B.

Send out a weekly email campaign for two months to use Slack with the warning that Slack access will be denied to anyone that joins Slack after the two-month email campaign is finished.

C.

Run a campaign promoting the Slack mobile app, so the Sales team understands the value of mobility and persistent communications.

D.

Survey the Sales team to understand what currently makes their job difficult and determine which apps/integrations and workflows to prioritize.