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Salesforce Salesforce-Slack-Administrator Exam With Confidence Using Practice Dumps

Exam Code:
Salesforce-Slack-Administrator
Exam Name:
Salesforce Certified Slack Administrator Exam
Certification:
Vendor:
Questions:
210
Last Updated:
May 19, 2026
Exam Status:
Stable
Salesforce Salesforce-Slack-Administrator

Salesforce-Slack-Administrator: Salesforce Administrator Exam 2025 Study Guide Pdf and Test Engine

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Salesforce Certified Slack Administrator Exam Questions and Answers

Question 1

Your organization's Head of Customer Service wants to better support internal collaboration between service agents working through high-priority customer tickets.

As a Workspace Admin, what recommendation should you provide to help service agents collaborate more efficiently in Slack and reduce meetings?

Options:

A.

Enable service agents to create a new channel for each high-priority customer ticket and use emoji reactions to expedite responses.

B.

Encourage service agents to use Huddles when troubleshooting high-priority customer tickets.

C.

Enable service agents to post Clips in team channels to provide troubleshooting demos for high-priority customer tickets.

D.

Advise service agents to ask for help in their team channel and troubleshoot high-priority customer tickets in thread.

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Question 2

During a re-org within your organization, the IT department is renamed to Business Technology (BT). Many channels will need to change their prefixes from #it- to #bt-.

The original channel creators are no longer at the organization.

What is the most efficient strategy to ensure the channel prefixes are updated?

Options:

A.

Use your preference menu to create an automatic keyword notification for IT and BT.

B.

Promote members leading the IT to BT department name change initiative to the Channel Manager role in the key channels.

C.

Write a script using the channels API to rename all channels with "#it-" to "#bt-" in bulk.

D.

Join all public IT channels and request access to private channels in order to update the channel settings.

Question 3

You're an Org Admin for an airline's Slack Enterprise Grid. The airline's customer support team uses a ticketing tool to monitor customer support tickets for booking inquiries and issues. The team also uses Slack to discuss these support tickets.

The customer support team wants to create a custom workflow that will post new and urgent tickets in the support team's channel.

Which TWO steps should you take to allow the customer support team to create the workflow?

Options:

A.

Add members of the customer support team as App Managers under workspace App Management settings.

B.

Enable a policy that allows any user role to utilize steps from installed apps when using Workflow Builder.

C.

Enable channel email addresses to forward support emails to their dedicated channel.

D.

Enable Workflow Builder and webhooks in Workflow Builder.

E.

Add a Workflow creation policy to allow "Everyone, except Guests" to create workflows in your Enterprise Grid.