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Salesforce Salesforce-Slack-Administrator Exam With Confidence Using Practice Dumps

Exam Code:
Salesforce-Slack-Administrator
Exam Name:
Salesforce Certified Slack Administrator Exam
Certification:
Vendor:
Questions:
210
Last Updated:
Jul 14, 2026
Exam Status:
Stable
Salesforce Salesforce-Slack-Administrator

Salesforce-Slack-Administrator: Salesforce Administrator Exam 2025 Study Guide Pdf and Test Engine

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Salesforce Certified Slack Administrator Exam Questions and Answers

Question 1

What are two triggers that can be used to launch a workflow using Workflow Builder? (Choose TWO)

Options:

A.

A keyword is used in a message.

B.

A new channel is created.

C.

A new member joins a channel.

D.

A new member joins the workspace.

E.

A specific date and time.

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Question 2

In Large Inc’s Enterprise Grid design, each business unit has its own workspace, and everyone is also a member of the Global workspace. The Sales team at Large Inc are slow adopters of Slack and have been using email instead of Slack to communicate with peers.

Which of these strategies should the Sales team AVOID using to connect cross-functionally more effectively with Slack?

Options:

A.

Move their channels into the Global workspace and convert the default channels to private, to ease the Sales team’s fears about privacy.

B.

Create an org-wide #sales-wins channel so that account representatives can share updates on new customers and celebrate big deals.

C.

Create a #customer-feedback channel for Sales to convey customer concerns to the Product and Engineering teams.

D.

Create an org-wide #help-sales channel where cross-functional partners can turn to Sales with questions and requests for help.

Question 3

Your organization's Head of Customer Service wants to better support internal collaboration between service agents working through high-priority customer tickets.

As a Workspace Admin, what recommendation should you provide to help service agents collaborate more efficiently in Slack and reduce meetings?

Options:

A.

Enable service agents to create a new channel for each high-priority customer ticket and use emoji reactions to expedite responses.

B.

Encourage service agents to use Huddles when troubleshooting high-priority customer tickets.

C.

Enable service agents to post Clips in team channels to provide troubleshooting demos for high-priority customer tickets.

D.

Advise service agents to ask for help in their team channel and troubleshoot high-priority customer tickets in thread.