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Salesforce Salesforce-Slack-Administrator Exam With Confidence Using Practice Dumps

Exam Code:
Salesforce-Slack-Administrator
Exam Name:
Salesforce Certified Slack Administrator Exam
Certification:
Vendor:
Questions:
210
Last Updated:
Sep 9, 2026
Exam Status:
Stable
Salesforce Salesforce-Slack-Administrator

Salesforce-Slack-Administrator: Salesforce Administrator Exam 2025 Study Guide Pdf and Test Engine

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Salesforce Certified Slack Administrator Exam Questions and Answers

Question 1

Your organization's Head of Customer Service wants to better support internal collaboration between service agents working through high-priority customer tickets.

As a Workspace Admin, what recommendation should you provide to help service agents collaborate more efficiently in Slack and reduce meetings?

Options:

A.

Enable service agents to create a new channel for each high-priority customer ticket and use emoji reactions to expedite responses.

B.

Encourage service agents to use Huddles when troubleshooting high-priority customer tickets.

C.

Enable service agents to post Clips in team channels to provide troubleshooting demos for high-priority customer tickets.

D.

Advise service agents to ask for help in their team channel and troubleshoot high-priority customer tickets in thread.

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Question 2

You're a Workspace Owner and you just launched Slack across your entire organization.

You notice that most communication is happening in DMs instead of public channels.

Which two actions should you take to promote the usage of channels?

(Select the TWO best answers.)

Options:

A.

Turn off the ability for users to create channels, so they can collaborate only in the existing channels.

B.

Publish a Slack Etiquette guide that includes a rule of defaulting to using channels.

C.

Send a company-wide email asking members to use Slack channels for collaboration.

D.

Ask your Slack Champions to model the behavior, and encourage others to post in channels.

E.

Create default channels, so that employees have more options in the channels they can use for collaboration.

Question 3

The Customer Support team for Large Inc is now using Slack to access the tools and information they need to help customers quickly.

As an Admin, what should you do to set them up for success? (Choose all that apply.)

Options:

A.

Allow everyone on the Customer Support team to approve and install the apps they need.

B.

Approve and install apps to integrate their support tools with Slack.

C.

Streamline an incident management workflow.

D.

Organize and name channels in a way that makes information, procedures, and policies easier for people to find.