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Salesforce OmniStudio-Consultant Exam With Confidence Using Practice Dumps

Exam Code:
OmniStudio-Consultant
Exam Name:
Salesforce Certified OmniStudio Consultant Exam (Plat-Con-201)
Certification:
Vendor:
Questions:
213
Last Updated:
Oct 22, 2026
Exam Status:
Stable
Salesforce OmniStudio-Consultant

OmniStudio-Consultant: Salesforce Consultant Exam 2025 Study Guide Pdf and Test Engine

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Salesforce Certified OmniStudio Consultant Exam (Plat-Con-201) Questions and Answers

Question 1

A business wants to create an OmniScript that allows call center agents to schedule field service appointments with customers. The process needs to retrieve available appointment dates from an external system via a REST A [ and then display them to the user for selection in a dropdown list. Once the user selects a date, a confirmation should display with rich text and images.

Which three OmniScript elements should be used to meet these requirements?

Choose 3 answers

Options:

A.

Text Block

B.

HTTP Action

C.

Text Area

D.

Select

E.

Multi-select

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Question 2

A client wants to create an OmniScript to capture customer satisfaction. The process requires the following actions:

• Present the user with a customer satisfaction question that allows them to select one option from a 1-5 satisfaction rating.

• Create a case for an account team member to follow up.

• Email a summary message to the user.

Which OmniScript elements should the consultant recommend to meet these requirements '

Options:

A.

Radio Group, Remote Action, and Messaging Action

B.

Multi-Select, Remote Action, and Email Action

C.

Radio Group, DataRaptor Post Action, and Email Action

D.

Edit Block, DataRaptor Post Action, and Messaging Action

Question 3

Service agents must confirm customer contact information in the first step of a payment OmniScript. Contact information includes name, telephone number, mobile number, and email. None of the contact information on first step is required.

On the last step, after taking payment, the agent can optionally email the receipt to the customer. If the customer says yes, the agent selects a checkbox. If the agent selects the box but the email address field is empty, the process must require the user to return to the first step and enter the customer ' s email address.

What should the consultant recommend to meet this requirement?

Options:

A.

Add a Set Errors element

B.

Add a DataRaptor to retrieve the email address

C.

Add a Validation Rule to the Contact object

D.

Add a Conditional View to the last step