Salesforce OmniStudio-Consultant Exam With Confidence Using Practice Dumps

FlexCards (B) – FlexCards are the best choice because they are designed to display account-related information such as status, priority level, creation date, and company logo while also allowing the inclusion of actions (e.g., closing a case, opening a new case, creating a task).

FlexCards provide a user-friendly UI with clickable actions that can trigger OmniScripts or Integration Procedures to process user interactions.

A. Use OmniScripts – OmniScripts are for step-by-step guided interactions but are not primarily used for displaying static account information.

C. Use Integration Procedures – Integration Procedures fetch and transform data but do not provide a user interface. They can be used within FlexCards but are not the solution on their own.

D. Use Data Mappers – Salesforce does not have a native "Data Mappers" tool; data transformation is handled by DataRaptors or Integration Procedures.

Comprehensive and Detailed In-Depth Explanation:Why not the other options?? Salesforce OmniStudio Reference:

FlexCards Overview

Configuring Actions in FlexCards

The consultant should suggest removing Step 1 and prefilling the account information automatically to improve the design. Since the OmniScript will be launched from an account detail page, there is no need to ask the user to enter the account name again. The consultant can use an Input Parameter element to pass the account ID from the page to the OmniScript, and then use a DataRaptor Extract Action element to retrieve the account information and display it in Step 2. This will save time and avoid errors