Selected aPHRi HRCI certification Questions Answers

Comprehensive and Detailed in Depth Explanation:

Norms are informal standards of behavior that develop within a group or organization over time. They guide how employees interact, make decisions, and conduct themselves in the workplace, often reflecting the organization’s culture. Unlike formal policies, norms are unwritten and evolve organically.

Option A (Norms): Correct, as norms are informal behavioral guidelines.

Option B (Policies): Policies are formal, written rules, not informal guidelines.

Option C (Processes): Processes are structured steps to complete tasks, not behavioral standards.

Comprehensive and Detailed in Depth Explanation:

The narrative method of performance appraisal involves managers writing detailed, descriptive accounts of an employee’s performance, often in essay or paragraph form. This method focuses on providing qualitative feedback about the employee’s strengths, weaknesses, and overall contributions.

Option A (Rating method): This involves assigning numerical or categorical ratings (e.g., 1-5) to performance criteria, not writing descriptions.

Option B (Narrative method): Correct, as this method specifically involves writing descriptive accounts of performance.

Option C (Comparison method): This involves ranking employees against each other (e.g., forced ranking), not writing descriptions.

Comprehensive and Detailed in Depth Explanation:

Organizational culture refers to the shared values, beliefs, norms, and behaviors that define how people interact within an organization. A strong organizational culture exists when these values are deeply held and widely shared across the workforce, creating a cohesive and unified work environment.

Option A (Corporate image): This refers to the external perception of the organization, not internal values.

Option B (Employee value proposition): This is the set of benefits and rewards offered to employees in exchange for their work, not about shared values.

Option C (Organizational culture): Correct, as deeply held and widely shared values are the hallmark of a strong organizational culture.

Comprehensive and Detailed in Depth Explanation:

A mandatory employment requirement refers to a practice that employers are legally obligated to follow under labor laws. While the mandatory nature of these options depends on the jurisdiction, giving work breaks is often a legal requirement in many regions to ensure employee health and safety.

Option A (Providing benefits): Providing benefits like health insurance or paid leave is not universally mandatory. For example, in the U.S., the FLSA does not require benefits, though some countries (e.g., the UK) mandate certain benefits like paid vacation.

Option B (Giving work breaks): Correct, as many jurisdictions require employers to provide breaks. For instance, the EU Working Time Directive mandates a 20-minute break for shifts over 6 hours, and some U.S. states (e.g., California) require meal and rest breaks. This makes it the most likely mandatory requirement among the options.