aPHRi Exam Questions Tutorials

 Definition of a Matrix Reporting Structure:

A matrix structure combines functional and project-based reporting. Employees report to both a functional manager and a project leader.

 Why Employees Assigned to a Project Leader is Correct:

In matrix structures, employees from different departments collaborate on projects under the leadership of a project manager, while maintaining their regular departmental roles.

 Eliminating Incorrect Options:

A. Groups are networked based on job function: Describes a functional structure, not matrix.

B. Teams are accountable to manage themselves: Refers to self-managed teams, not matrix structures.

C. Managers oversee a small group for a short time: This relates to temporary supervisory arrangements, not matrix structures.

 International HR References:

SHRM Organization Design Resources: Discusses matrix structures as multi-reporting systems.

 Definition of Performance Appraisal:

Performance appraisal is a systematic process where employee performance is evaluated against pre-established expectations, such as goals, competencies, and job responsibilities.

 Why Performance Appraisal is Correct:

It provides a structured approach to assess results, offer feedback, and identify areas for improvement or recognition. This process directly compares outcomes to expectations.

 Eliminating Incorrect Options:

A. Gap analysis: Focuses on identifying gaps between current and desired performance at an organizational or process level.

B. Job analysis: Analyzes job duties, not employee performance.

D. Multirotor feedback: Refers to a feedback process involving multiple sources but does not inherently evaluate results against expectations.

 International HR References:

ISO 30414: Encourages structured performance evaluation systems.

SHRM Performance Management Resources: Best practices for appraisals.

The manager should first gather information to understand the context, as there could be legitimate reasons (e.g., a break or health issue) for the employee’s behavior. HRCI advises that managers should investigate and understand the full context before making any disciplinary decisions.

Comprehensive and Detailed in Depth Explanation:

The employer has the primary responsibility to provide a safe working environment and promote employee health and well-being, as mandated by occupational health and safety laws (e.g., OSHA in the U.S., or the Health and Safety at Work Act in the UK). This includes implementing safety policies, providing training, and addressing hazards.

Option A (Employer): Correct, as employers are legally and ethically responsible for workplace safety.

Option B (Employee): Employees must follow safety protocols, but the primary responsibility lies with the employer.

Option C (Labor union): Unions advocate for safety but do not bear primary responsibility.