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Salesforce ADM-201 Questions Answers

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Total 253 questions

Salesforce Certified Platform Administrator (Plat-Admn-201) Questions and Answers

Question 21

Universal Containers is trying to improve the user experience when searching for the tight status on a case. The company currently has one support process that is used for all record types on cases. The

support process has 10 status values. Service reps say they never need more than five depending on what kind of case they are working on.

How should the administrator improve on the current implementation?

Options:

A.

Reduce the number of case status values to five.

B.

Create a Screen Flow that shows only the correct values for status and surface the flow in the utility

bar of the console.

C.

Review which status choices are needed for each record type and create support processes for each

that is necessary.

D.

Edit the status choices directly on the record type.

Question 22

When a Sales rep clicks a button on an opportunity, a simple discount calculator screen should be

launched.

Which automation tool should an administrator use to build this discount calculator screen?

Options:

A.

Flow Builder

B.

Workflow Rule

C.

Platform Event

D.

Process Builder

Question 23

Which setting on a profile makes a tab hidden in the All App Launcher or viable in arty app, but still allows a user to view records that would normally be found under this tab?

Options:

A.

Object Permissions

B.

App Permissions

C.

Pig wide Defaults

D.

Tab Settings

Question 24

Northern Trail Outfitters wants to know the average stage duration for all closed Opportunities.

How should an administrator support this request?

Options:

A.

Use process builder to capture the daily average on each opportunity.

B.

Add Formula Fields to track Stages on each Opportunity.

C.

Run the Opportunity Stage Duration report.

D.

Refresh weekly reporting snapshots for Closed Opportunities.

Page: 6 / 19
Total 253 questions